PROGRAM MANAGER 3 - SOCIAL SERVICES

State of Louisiana

$76K — $138K *
Education, Government & Non-Profit
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8 years in administrative, public health, social, or health services; OR 6 years in any field plus 5 years in the above areas; OR a baccalaureate degree plus 5 years in relevant services; OR an advanced degree in a related field plus 4 years of experience.
  • Experience in managing TANF or similar federal programs is a plus.
  • Proficient in overseeing large-scale budgets exceeding $160 million annually.
  • Strong background in compliance and audit processes, especially with federal and state regulations.
  • Management experience that includes direct oversight of teams and program delivery.

Responsibilities

  • Develop and monitor TANF contracts; ensure effectiveness and compliance.
  • Collaborate with federal partners to innovate program development.
  • Oversee audits and compliance with federal and state mandates.
  • Train staff on new systems and processes in collaboration with Digital Services.
  • Supervise a Program Manager and six consultants for effective program delivery.
  • Evaluate staff performance through direct observation and work review.
  • Represent the department at legislative meetings and provide testimony as needed.

Benefits

  • Comprehensive insurance coverage options available.
  • Up to six weeks of paid parental leave.
  • Paid holidays including major national and state holidays.
  • Earn sick and annual leave, accruing more with longevity.
  • Retirement benefits through various state retirement systems.
Full Job Description
Salary : $6,391.00 - $11,520.00 Monthly
Location : Baton Rouge, LA
Job Type: Classified
Job Number: 224016PROGMAN307.28.26TG
Department: DCFS-Department of Children and Family Services
Opening Date: 07/28/2026
Closing Date: 8/4/2026 11:59 PM Central

Join Our Team at DCFS: Program Manager 3 - Social Services

This position is responsible for developing, implementing and monitoring TANF contracts that exceed $160,000,000 annually. TANF is a block grant program that provides assistance and work opportunities to needy families by granting states the federal funds and wide flexibility to develop and implement their own welfare programs.

If you're driven, collaborative, and ready to make an impact-this could be the opportunity for you!
Minimum Qualifications

Eight years of experience in administrative services, public health, social services, or health services; OR

Six years of work experience in any field plus five years of experience in administrative services, public health, social services, or health services; OR

A baccalaureate degree plus five years of experience in administrative services, public health, social services, or health services; OR

An advanced degree in a social science field, public health, counseling, social work, rehabilitation services, business, public, or health administration, or Juris Doctorate plus four years of experience in administrative services, public health, social services, or health services.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties and Other Information

Job Duties
  • Works closely with Federal partners to learn of new and innovative approaches to develop and oversee TANF funded programs.
  • Oversees responses to Federal, State, Legislative, and internal audits.
  • Coordinates the training of new systems processes with Digital Services and ensure these training courses are amended as new processes are created.
  • Provides direct supervision to a Program Manager, and indirect supervision to six consultants.
  • Monitors staff performance by reviewing work product and observations of training and interactions with vendors.
  • Attend meetings at the request of the legislature and Executive Management team ,m along with testifying before the legislature.

Position-Specific Details:
Appointment Type: This position may be filled as a probational appointment or a job appointment that may last up to 48 months. Job appointments may convert to probational appointments. Also, it may be filled as a detail and promoted within 12 months or by promotion of a permanent classified employee.
Work Schedule: Typically, work hours are 8:00 am to 4:30 pm, Monday - Friday. Flexible work schedules are available after meeting certain criteria and is dependent upon the position you are applying for. Some positions require working shifts.
Work Location: Baton Rouge, LA

How To Apply:

No Civil Service Test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page.

*Information to support your eligibility for this job title must be included in this application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Contact Information:
For further information about this vacancy, contact:
Yolanda Jackson

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at

Parental Leave - Up to six weeks paid parental leave
More information can be found at

Holidays and Leave - State employees receive the following paid holidays each year:

  • New Year's Day
  • Martin Luther King, Jr. Day,
  • Mardi Gras,
  • Good Friday,
  • Memorial Day,
  • Independence Day,
  • Labor Day,
  • Veteran's Day,
  • Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement- State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
  • Louisiana State Employees Retirement System (). LASERS has provided this video to give you more detailed information about their system
  • Teacher's Retirement System of Louisiana (),
  • Louisiana School Employees Retirement System (), among others

01

Do you have any immediate family members or relatives who are currently employed with DCFS? Immediate family member is defined as children (blood, step, adopted), spouse, brother, sister, father, mother, sister-in-law, brother-in-law, daughter-in-law, son-in-law, mother-in-law and father-in-law. Relative includes immediate family members previously defined and also includes grandfather, grandmother, grandson, granddaughter, uncle, aunt, niece and nephew.
  • Yes
  • No

02

If you answered "yes" to the above question, please list the name of your immediate family member and/or relatives currently employed by DCFS. If you answered "no" to the above question, enter N/A.
03

Do you currently work for the State of Louisiana, or have you within the last 5 years?
  • Yes
  • No

04

Do you have Management Experience?
  • Yes
  • No

05

How many years of management experience do you have?
  • 1-2 years
  • 3 or more years
  • N/A

06

Do you have experience in administering a federal grant, including writing state plans and ensuring federal requirements are adhered to?
  • Yes
  • No

07

How many years experience in administering a federal grant do you have?
  • 1-2 years
  • 3 or more years
  • N/A

08

Do you have experience in developing, implementing and monitoring state contracts?
  • Yes
  • No

09

How many years experience in developing, implementing and monitoring state contracts do you have?
  • 1-2 years
  • 3 or more years
  • N/A

10

Do you have experience in managing a programmatic budget and fiscal operations?
  • Yes
  • No

11

How many years of experience in managing a programmatic budget and fiscal operations do you have?
  • 1-2 years
  • 3 or more years
  • N/A

Required Question

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