Louisiana State University

Program Manager 1A-LDH (Performance Manager)

Louisiana State University$60K — $118K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7 years of relevant experience in health or social service programs or public health related fields.
  • 6 years of general work experience plus 4 years specific to program management or evaluation in public health.
  • Bachelor's degree with 4 years of relevant experience in health or social services or related areas.
  • Advanced degree or Juris Doctorate with 3 years of relevant experience in health or social services.
  • Strong skills in managing data, collaborative work, and accountability.

Responsibilities

  • Identify organizational objectives aligned with strategic priorities.
  • Develop metrics to measure progress towards objectives.
  • Monitor progress and document findings in a systematic manner.
  • Analyze performance data to pinpoint areas needing quality improvement.
  • Collaborate on the State Health Improvement Plan dashboard management.
  • Ensure compliance with Public Health Accreditation Board standards.
  • Train staff on performance management system development and implementation.
  • Enhance efforts to assess customer satisfaction across programs.

Benefits

  • Opportunity to lead a significant public health initiative.
  • Collaborative work environment across multiple departments.
  • Impactful role in shaping health program evaluations.
  • Engagement with accreditation standards ensuring organizational accountability.
Full Job Description
Salary : $5,023.00 - $9,856.00 Monthly
Location : New Orleans, LA
Job Type: Classified
Job Number: OPH/PTT/222232
Department: LDH-Office of Public Health
Opening Date: 06/12/2026
Closing Date: 6/26/2026 11:59 PM Central

This position will serve as the lead for OPH's performance management system, ensuring that the performance of public health processes, program interventions, and other activities is effectively monitored. This position is responsible for working collaboratively across the organization to develop and manage a fully functioning performance management system that is integrated into health department daily practice.
This position will also work closely with the Implementation Manager to ensure that the objectives and indicators in the State Health Improvement Plan (SHIP) are effective, actionable, and measurable. As such, this position aids the Office in effectively measuring performance, demonstrating accountability, and ensuring compliance with Public Health Accreditation Board standards. The successful candidate is a highly-motivated, accountability driven employee skilled at managing data, people, committees and processes to meet challenging timelines.

Minimum Qualifications
Seven years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR

Six years of full-time work experience in any field plus four years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR

A bachelor's degree plus four years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services; OR

An advanced degree or a Juris Doctorate plus three years of experience in developing, managing, or evaluating health or social service programs; or in public health, public relations, social services, health services, health regulation, or administrative services.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found
Job Duties and Other Information

Job Duties:

  • Identification of organizational objectives across all levels of OPH that contribute to organizational and program-level strategic priorities
  • Identification of indicators to measure progress towards achieving objectives
  • Operation and documentation of a system of monitoring progress and reporting
  • Analysis of performance data to identify areas where achieving objectives requires focused quality improvement processes
  • Collaboration on development and management of OPH's State Health Improvement Plan dashboard
  • Continued accreditation compliance with the Public Health Accreditation Board (PHAB) standards; annual reports to PHAB and preparation for reaccreditation
  • Training and engagement of staff in development and implementation of a performance management system
  • Enhancement and coordination of OPH's efforts to assess customer satisfaction
  • Collaboration across departments and agencies to ensure alignment and optimal use of resources; meetings and committees convened and facilitated as needed

Position-Specific Details:

Location: Office of Public Health / Bureau of Performance Improvement / Orleans Parish

Appointment Type: This position may be filled as aProbationary appointment

Cost Center: 3262107340

Position Number(s): 50502566
How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
* Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
For information on how to check your application status and understand status updates, please click HERE
Contact Information:

Paul Tran
LA Department of Health (LDH)

Division of Human Resources

PO Box 4818

Baton Rouge, LA 70821

225-342-6477
01

To ensure compliance with LDH Nepotism Policy#41, if you have any immediate family members that are currently employed by LDH, please list the name and relationship. Please type "N/A" if no immediate family members are employed by LDH.
Required Question

About Louisiana State University

Louisiana State University (LSU) is a public research university in Baton Rouge, Louisiana. It was founded in 1853 as the Louisiana State Seminary of Learning and Military Academy, and became Louisiana State University in 1870. LSU offers over 235 undergraduate and graduate degree programs across 14 colleges and schools, including the E. J. Ourso College of Business, the College of Engineering, and the Paul M. Hebert Law Center. The university is also home to the LSU Agricultural Center and the LSU Health Sciences Center New Orleans. LSU has a strong athletic program, with its teams known as the LSU Tigers.
Learn more about Louisiana State University
Size
12,000 employees
Industry

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