TeleTech

Program Management Support Specialist, Mid

TeleTech$55K — $126K *
Aerospace & Defense
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 1+ years of experience in program or project management
  • Proficiency in Microsoft 365 applications like Teams, SharePoint, Outlook, Word, and Excel
  • Strong collaborative skills in a team-oriented environment
  • Attention to detail and ability to adapt to changing priorities
  • Ability to obtain a Secret clearance
  • Bachelor's degree required

Responsibilities

  • Support all phases of the program management life cycle for a DoD client
  • Monitor task execution and identify program risks
  • Manage data requests and assign tasks to program office personnel
  • Facilitate coordination with program documentation and SMEs
  • Organize and execute client meetings, including setup and minutes
  • Assist with the program office awards recognition program
  • Demonstrate proactive problem-solving in program management

Benefits

  • Opportunities for professional development and career advancement
  • Collaborative work culture that values team engagement
  • Flexible work model options (remote, hybrid, onsite)
  • Participation in a team-oriented and dynamic work environment
  • Diverse employee benefits supporting work-life balance
Full Job Description
Program Management Support Specialist, Mid
The Opportunity:

Provide support to all phases of the program management life cycle for a DoD client program office, including assisting in monitoring task execution, working with the team in identifying and mitigating program risks, managing requests for data, assigning to appropriate program office personnel, consolidating, and providing final QA. Support the program office awards recognition program. Assist the program office front office team in facility management of a secure space. Assist the team with researching acquisition policy, interacting with various functional teams in an IPT environment, and supporting acquisition documentation and presentations in support of program decisions and milestone reviews. Facilitate coordination with functional SMEs on program documentation to achieve program requirements. Support the facilitation of meetings and briefings on behalf of the client and organize and execute client meetings as needed. Support the clients with day-to-day tasking, including meeting setup, meeting operation, and meeting minutes. Demonstrate creativity, foresight, and mature judgment in anticipating and solving problems in program management and acquisition support. This position is located in San Diego, CA.

You Have:
  • 1+ years of experience with program or project management
  • Experience with Microsoft 365 programs, including Teams, SharePoint, Outlook, Word, and Excel
  • Ability to operate in a team-oriented environment
  • Ability to pay strict attention to detail, be flexible and proactive, and adapt to changing priorities
  • Ability to obtain a Secret clearance
  • Bachelor's degree


Nice If You Have:
  • Experience in DoW, Navy, NAVWAR, or PEO C4I organizations
  • Experience with the military
  • Knowledge of DoD or SECNAV 5000 instructions
  • Knowledge of cost, schedule, and performance management of programs under the Defense Acquisition System
  • Ability to be a self-starter, multitask in a fast-paced environment, and prioritize multiple tasks with minimal supervision
  • Possession of excellent verbal and written communication skills
  • Possession of excellent team-building skills


Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

Compensation

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $55,300.00 to $126,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.


About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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