Plexus Corporation

Program Management Manager

Plexus Corporation • $112K — $169K *
Appleton, WI 54915In-Person
Business Services
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree preferred with over 5 years of related experience; equivalent combinations considered.
  • Intermediate computer skills for effective management tools utilization.
  • Strong decision-making and problem-solving abilities.
  • Exceptional verbal and written communication skills.
  • Capability to lead within a matrix organization.
  • Proficiency in multitasking and process improvement.
  • Familiarity with financial performance metrics and MRP systems.

Responsibilities

  • Lead and develop a team of Program Managers to achieve customer-focused goals.
  • Establish governance and strategic planning in collaboration with finance teams.
  • Drive customer satisfaction improvements through accountability and best practices.
  • Foster a culture of continuous improvement and quality within customer teams.
  • Oversee financial success of customer program portfolio, setting and meeting performance goals.
  • Model company core values and prioritize team development through coaching and succession planning.

Benefits

  • Opportunity to lead complex programs and mentor a diverse PM team.
  • Focus on professional growth through development and coaching initiatives.
  • Emphasis on customer satisfaction enhances career impact and visibility.
  • Participation in strategic planning and governance fosters leadership experience.
  • Dynamic work environment encourages continuous improvement and innovation.
Full Job Description
Purpose Statement: Lead a team of PMs in managing multiple large, highly complex programs, a sector, or one very large strategic program.

Key Job Accountabilities:
  • Lead and develop a team of Program Managers and hold them accountable for the performance of their Customer Focus Teams including understanding of overall program contract(s)/goals.
  • Establish governance and lead strategic planning, forecasting for customer programs in collaboration with CM/CD and Finance. Hold PMs accountable for delivery on delivery commitments within cost parameters and work with PMs to identify new sales opportunities.
  • Set the bar, establish cNPS goals and hold PM Team accountable to drive customer satisfaction improvement activities, including implementing best practices and role modelling the Plexus' 5Es and Core Values
  • Set the bar and drive PM accountability in respect creating a culture of QBWM and Continuous Improvement in their CFTs
  • Lead cost-side financial success of customer program portfolio. Set cost and financial performance goals and hold PMs accountable for delivery to those goals.
  • Responsible to exemplify and hold their team accountable to demonstrating the Plexus Core Values. Leader will focus on evaluating potential, driving succession planning, and ensuring their employees receive the development and coaching required to realize their full potential.


Education/Experience Qualifications:
  • Bachelor's Degree with 5 or more years of related experience is preferred. An equivalent combination of education and/or experience will be considered.


Other Qualifications:
  • Intermediate Computer Skills.
  • Intermediate Decision Making / Problem Solving Skills.
  • Intermediate Verbal and Written Communication Skills
  • Employee must be assertive and self-motivated with the ability to work independently and in a team environment.
  • Ability to lead a team in a matrix organization.
  • Must be able to problem solve, prioritize and have the ability to multitask and continuously improve processes and capabilities.
  • Must possess excellent oral and written communication, organizational and troubleshooting skills.
  • Ability to discern the alignment of customer requests and actions against contractual stipulations and accepted business conditions.
  • Create presentations, documents, etc. for management and customers to effectively communicate business problems and solutions.
  • Must demonstrate management skills as defined by company leadership development.
  • Familiarity with financial metrics and levers that drive the metrics; ability to develop and implement improvement actions.
  • Ability to learn the operating facets of the Electronic Manufacturing Services (EMS) industry.
  • A working knowledge of MRP systems is required.
  • Experience with Microsoft office or Google Workspace is beneficial.
  • General office equipment and materials.


Physical Requirements:
  • The work setting should consist of an office environment with suitable lighting, comfortable temperatures, and a low noise level.


This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.

About Plexus Corporation

Plexus Corporation is an American multinational electronics manufacturing services company headquartered in Neenah, Wisconsin. The company provides a range of services to original equipment manufacturers (OEMs) in the aerospace and defense, healthcare, industrial, and semiconductor industries. Plexus' services include design and engineering, supply chain management, assembly and testing, and after-market services. The company operates in North America, Europe, and Asia and has manufacturing facilities in over 20 countries. Plexus was founded in 1979 and went public in 1988.
Learn more about Plexus Corporation
Size
19,200 employees
Market Cap
$2.8 billion
Industry
Manufacturing & Automotive
Net Income
$122.6 million
Founded
2011
5 Year Trend
+8.6%
Revenue
$3.3 billion
NASDAQ
PLXS
* Ladders Estimates

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