Barnes-Jewish Hospital

Program Integrity Appeals Manager

Barnes-Jewish Hospital$85K — $110K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-10 years of experience in healthcare appeals management
  • 2-5 years of supervisory experience
  • High School Diploma or GED required
  • Bachelor's Degree in Business, Healthcare Administration, Nursing, or related field preferred
  • Strong knowledge of medical necessity regulations and billing issues
  • Experience working with government healthcare programs and managed care claim denials

Responsibilities

  • Manages and develops the team, including hiring, training, and performance evaluation
  • Designs and implements BJC's integrity appeals program
  • Directs the appeals process with program integrity audit contractors
  • Implements medical necessity audits for observation and short stays
  • Develops tracking processes for managing audit denials and enhancing efficiencies

Benefits

  • Comprehensive medical, dental, vision, and life insurance starting first day of the month after hire
  • Disability insurance paid by BJC
  • Automatic 4% retirement contribution
  • 401(k) plan with company match
  • Tuition assistance available immediately
  • Access to the BJC Institute for Learning and Development
  • Health Care and Dependent Care Flexible Spending Accounts
  • Combined Paid Time Off benefit including vacation and personal time
  • Adoption assistance available
Full Job Description
Additional Information About the Role

Join our team in a dynamic leadership role focused on managing complex healthcare appeals and driving revenue recovery across the organization.

Enjoy the flexibility of a fully remote work environment along with a flexible schedule, allowing you to balance professional success with personal priorities while making a meaningful difference.

Role Purpose

Responsible for the design, development, administration and management of appeals related to all government healthcare program integrity auditors, along with appeals related to non-contracted managed care claim denials. This responsibility will include but is not limited to collaboration with attorneys, physicians, case managers, revenue cycle personnel and payers to appeal denials. Responsible for designing an appeals paradigm to establish the parameters for appeals, based on the matter, cost, history, and likelihood of success. The incumbent will work with consultants and legal counsel (internal/external) to represent the interests of BJC in the appeals process through the five stages of appeals, including administrative and judicial review. Additionally, the position is responsible for designing and implementing audit plans to help assess and ensure BJC's compliance with billing issues, including those related to medical necessity and non-covered services, as defined by government payors. The Manager is a member of BJC's Compliance and RAC Teams and fully participates in conducting investigations, researching regulatory issues and delivering applicable compliance education.

Responsibilities
  • Manages individual(s) including but not limited to: hires, trains, assigns work, manages & evaluates performance, conducts professional development plans. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.
  • Designs, develops and implements BJC's integrity appeals program.
  • Administers and directs the appeals process by communicating directly with program integrity audit contractors.
  • Designs, develops and manages medical necessity audits, including those related to observation and one-day stay billing.
  • Develops processes and policies for effectively tracking and managing audit denials and evaluates internal and external systems for enhancing efficiencies.

  • Minimum Requirements

    Education
  • High School Diploma or GED

  • Experience
  • 5-10 years

  • Supervisor Experience
  • 2-5 years

  • Preferred Requirements

    Education
  • Bachelor's Degree
  • - Bus/HC Admin/Nursing/related
    Experience
  • 10+ years

  • Benefits and Legal Statement

    BJC Total Rewards

    At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.
    • Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
    • Disability insurance* paid for by BJC
    • Annual 4% BJC Automatic Retirement Contribution
    • 401(k) plan with BJC match
    • Tuition Assistance available on first day
    • BJC Institute for Learning and Development
    • Health Care and Dependent Care Flexible Spending Accounts
    • Paid Time Off benefit combines vacation, sick days, holidays and personal time
    • Adoption assistance

    To learn more, go to our Benefits Summary

    *Not all benefits apply to all jobs

    The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

    About Barnes-Jewish Hospital

    BJC Careers

    Joining BJC offers a unique opportunity to be part of a team that leads with innovation and is committed to diversity and leadership development. BJC, a renowned leader in the healthcare sector, provides a platform where skills and passion turn into a fulfilling career.

    Explore Job Opportunities

    BJC is constantly seeking skilled professionals who are ready to make an impact in healthcare. With a variety of job opportunities available, BJC is a place where career aspirations align with professional growth. Explore positions that match your skills and interests in an environment that fosters professional and personal development.

    Experience the BJC Culture

    BJC is dedicated to creating a workplace that promotes inclusivity and diversity. The company culture is built on a foundation of respect, integrity, and teamwork, ensuring that every team member contributes to innovative healthcare solutions. BJC’s commitment to diversity training ensures a welcoming and supportive environment for all employees.

    Internship Programs

    Start your career path in BJC’s dynamic internship programs. These opportunities allow interns to gain hands-on experience, enhance their resume, and develop essential skills in a real-world setting. Internships at BJC are stepping stones to full-time positions and offer invaluable networking opportunities within the healthcare industry.

    Benefits and Growth

    BJC employees enjoy a comprehensive range of benefits designed to support their health, well-being, and financial security. The company is committed to the growth of its employees, offering numerous leadership programs and continuous learning opportunities that encourage career advancement and personal enrichment.

    Hiring Process

    The hiring process at BJC is designed to be transparent and engaging. Candidates can expect a thorough interview process where they can showcase their qualifications and learn more about the company’s values and expectations. BJC values a straightforward approach to assessing potential hires to ensure a mutual fit for both the company and the candidate.

    Join the BJC Team

    BJC is looking for passionate, curious, and solution-driven team players. Search open positions, submit your resume, and prepare to embark on a rewarding career journey at BJC. With a commitment to innovation and leadership, BJC is the perfect place to grow professionally and make a significant impact in the healthcare industry.

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