Program Director

Westhab

$85K — $95K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Master's Degree in social work or a related human services field
  • Five years of experience in human services, with three years in a supervisory role
  • Demonstrated ability to manage a diverse and dynamic program
  • Strong planning, interpersonal and communication skills
  • Availability for 24-hour on-call emergency situations

Responsibilities

  • Supervise the Director of Social Services, Administrative Assistant, and Housing Specialist
  • Ensure compliance with agency, division, and shelter policies
  • Achieve housing targets and monitor program performance against benchmarks
  • Create accurate monthly reports for internal and external stakeholders
  • Conduct regular meetings with staff to address family needs
  • Participate in agency committees and represent the agency at external meetings
  • Evaluate staffing needs and participate in hiring and promotional decisions

Benefits

  • Comprehensive health and wellness programs
  • Opportunities for professional development and training
  • Supportive work environment with a strong mission focus
  • 24-hour access to leadership for emergency response
  • Engagement with community development initiatives
Full Job Description
JOB TITLE: PROGRAM DIRECTOR

FLSA: EXEMPT

REPORTS: ASSISTANT VICE PRESIDENT

DEPARTMENT: SHELTER OPERATIONS

LOCATION: BROOKLYN, NY

SALARY: $ 85,000.00 - $95,000.00

SUMMARY:

Responsible for the overall operation of the shelter and the program, ensuring that all facets of the shelter operate in compliance with OTDA/DHS shelter guidelines. Reports directly to the Assistant Vice President of Housing Services.

DUTIES & RESPONSIBILITIES:
  • Supervises the Director of Social Services, Administrative Assistant and Housing Specialist
  • Upholds all agency, division and shelter policies and procedures and ensures that all social services are operating optimally and in program compliance.
  • Ensures that housing targets are achieved.
  • Create accurate monthly reports both internally and externally
  • Ensure that all incidents are reported timely and accurately.
  • Ensures that family's needs are being addressed through regular meeting with subordinates.
  • Recommends hiring and promotions, makes corrective and termination decisions in conjunction with appropriate supervisory parties and department.
  • Ensures that social services staff are provided with regular supervision
  • Serves on agency and division committees and work groups.
  • Represent agency at external meetings with collaborative agencies and funders.
  • Monitor program performance related to established benchmarks, internally and DHS benchmarks
  • Other duties as assigned

EDUCATION AND QUALIFICATIONS:

Master's Degree in social work or related human services field. Five years' human services work experience with three years of supervisory and management capacity. Ability to manage a multi-faceted, dynamic program. Strong planning, interpersonal and communication skills a must. 24-hour on-call for emergencies and local travel required. Must be comfortable with using the computer. Must be familiar with CARES

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