Job Posting Title:Program Director
----Hiring Department:Texas Advanced Computing Center
----Position Open To:All Applicants
----Weekly Scheduled Hours:40
----FLSA Status:Exempt from FLSA
----Earliest Start Date:Immediately
----Position Duration:Expected to Continue
----Location:DALLAS, TX
----Job Details:PurposeAs a member of LEARN's executive leadership team, this position manages ongoing member business relationships and leads the development of new services to better support LEARN's members and prospective partners.
Responsibilities Content Management Systems Administrator- Serve as the Content Management System (CMS) Administrator for the organization, overseeing the functionality of the website including content, design, and future upgrades/migrations.
- Oversee the management and posts of LEARN's social media platforms.
- Set the strategic direction for the LEARN Annual Report and provide guidance to the Community Engagement and Outreach team on implementation and completion of report deliverables.
- Oversee creation of LEARN's collateral, including brochures, infographics and campaigns within NetSuite platform.
- Lead and develop marketing, community engagement, and outreach initiatives by preserving and expanding the membership base through modern digital strategies; identify and meet new prospects and scope technical requirements to connect them to LEARN.
- Handle oversight of projects at a tactical, strategic, and operational level; assuming responsibility for projects that may not have a clear owner.
- Develop and implement a member retention and member engagement program with actionable performance targets.
LEARN's Subject Matter Expert- Serve as LEARN's Subject Matter Expert (SME) and point of escalation for all process-related queries regarding business development, outreach, and customer service issues.
- Implement short- and long-term strategic goals by creating a business development plan for marketing, sales, and outreach initiatives, focusing on actionable performance targets.
- Oversee all grant and RFP processes to ensure full compliance with guidelines, serving as a liaison between investigators, granting agencies, and collaborators; lead the writing, editing, and submission of proposals; review and submit required grant reports; and provide feedback on responses to RFPs and Form 470s (E-Rate) as needed.
- Develop and implement a demand management process. Track and forecast resource utilization and provide reports, as requested. Track and update projects for the organization and provide reports, as requested.
- Oversee all forms of communication with LEARN staff, members, stakeholders, collaborators, and potential customers; including presentations, proposals, email correspondence, reports, press releases etc.
- Identify and analyze member's strategic plans and initiatives with the goal of finding opportunities for LEARN to provide support.
- Oversee all tasks, deadlines, and materials for Quarterly Board Meetings, Governance & Participation, Operations & Services, Executive Committee, and any ad hoc committee meetings.
- Educate members and potential members about LEARN's services and be able to articulate the technology and value of LEARN.
- Attend national/regional/local meetings on behalf of the organization; gather national data on services, applications, and other business development opportunities from LEARN's peers across the country.
Required Qualifications - Bachelor's degree + 10 years of experience developing and interpreting financials related to technology and understanding business drivers and the relationship to technology solutions.
- Strong team-oriented leader, focused on LEARN's success over individual or team success.
- Experience developing long-term revenue forecasts and ROI models.
- Familiarity with current and emerging networks, cybersecurity and information technologies preferred.
- Experience in growing and maintaining facilities based IT and network infrastructure business strategies preferred.
Relevant education and experience may be substituted as appropriate.
Preferred Qualifications - Strategic thinking and leader who is focused on customer service.
- Demonstrated strength in staff development and team building that empowers and elevates team members, combined with proven experience in vendor management and in maintaining and growing a member or customer base.
- Strong written and verbal communication skills, paired with technical knowledge and strategic insight needed to guide LEARN and its members in understanding emerging technologies and their potential impact on business strategies.
- Possess exceptionally high ethical standards and the ability to demonstrate integrity in all interactions with LEARN staff, peers, and members of the community.
- Exhibit enthusiasm for learning, embracing, and facilitating change, envisioning a powerful future, and helping others to achieve that future.
Salary Range$160,000 + depending on qualifications
Working Conditions- Typical Office Environment
- Repetitive use of a keyboard
- Travel to the Dallas-Fort Worth metropolitan area and other locations throughout Texas is expected, totaling up to 25% of the role. This includes visits to existing and prospective member venues and LEARN sites, as well as attendance at regional and national meetings and conferences across North America. Overnight travel of up to 25% annually is also required.
Required Materials- Resume/CV
- Letter of interest
- 3 work references with their contact information; at least one reference should be from a supervisor
Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume in the first step of the online job application process. Then, any additional Required Materials will be uploaded in the My Experience section; you can multi-select the additional files or click the Upload button for each file. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.
Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find Jobs. Before you apply though, log-in to Workday, navigate to your Worker Profile, click the Career link in the left-hand navigation menu and then update the sections in your Professional Profile. This information will be pulled in to your application. The application is one page and you will need to click the Upload button multiple times in order to attach your Resume, References and any additional Required Materials noted above.
Employment Eligibility:Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.
Retirement Plan Eligibility:The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. This position has the option to elect the Optional Retirement Program (ORP) instead of TRS, subject to the position being 40 hours per week and at least 135 days in length.
Background Checks:A criminal history background check will be required for finalist(s) under consideration for this position.
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