Program Director

Qodea

$120K — $150K *
US-AnywhereRemote in United States
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years as a client-facing project manager, including 2 years in an agency setting
  • Proven experience leading medium to large-scale programs
  • Strong understanding of technical project lifecycles and engineering collaboration
  • Ability to solve complex delivery puzzles and adapt to new tasks
  • Comfortable in client-facing roles, balancing immediate needs with long-term planning

Responsibilities

  • Drive growth, quality, and operational excellence in large-scale programs
  • Transform one-off projects into longer, complex programs by identifying commercial opportunities
  • Serve as a key contact for senior clients
  • Plan with clients to ensure daily outputs align with long-term business goals
  • Facilitate ideation and planning sessions to sync design and technical workstreams
  • Oversee agency relations to maintain preferred partner status
  • Monitor program financial health and mitigate risks proactively

Benefits

  • Competitive health benefits
  • Matched 401K
  • Parental leave
  • Training funds
  • Free snacks
  • 28 days of PTO plus your birthday off
Full Job Description
Reporting to the Group Program Director, you'll drive growth, quality and operational excellence across medium- to large scale programs of work. They provide both strategic leadership, navigating the complexities of dual-track design and technical projects.

This role requires a "whip-smart" leader who is comfortable running the daily project rhythm while maintaining the ability to see the forest through the trees. You will be a partner to Design and Technical leads, ensuring internal and external partners are synchronized. With a deep understanding of technical lifecycles and commercial acumen, you know which levers to pull - from staffing to scoping- to protect the financial integrity of a program while delivering world-class results.

Requirements
  • Build a suite of tools and training to enable and support the establishment and growth of complex programs.
  • Identify, plan for, and pitch ideas to turn one-off projects into longer, more complex, and more valuable programs of work by identifying commercial opportunities.
  • Be a strong voice and point of contact for our most senior clients.
  • Plan alongside clients with a cohesive understanding of their business metrics and goals; "seeing the forest through the trees" to ensure daily output hits long-term goals.
  • Design and facilitate ideation and planning sessions internally and with clients to align design and technical workstreams.

Client & Program Specific:
  • Technical & Design Integration: Successfully lead and steer work across the Google portfolio, specifically managing the intersection of design-led and technically-heavy workstreams.
  • Commercial Lever Management: Advise on roadmap opportunities and growth strategies; proactively managing the levers of scoping, staffing, and margin protection to ensure financial health.
  • Operational Oversight: Oversee and guide all agency relations and APR engagement, ensuring the agency remains a preferred partner through consistent excellence.
  • Financial Stewardship: Report on program financial health, identifying risks to the scope before they impact delivery.

Role Objectives
  • Financial Integrity: Oversee the delivery of high-quality work, done profitably through smart scoping and resource optimization.
  • Agency Preference: Drive preference for working with Beyond from agency relations through a consistent, "no-surprises" quality experience.
  • Technical Fluency: Bridge the gap between technical leads and client stakeholders to ensure complex builds are understood and valued.
  • Employee Experience: Foster a fulfilling and positive environment for team members by ensuring they have the infrastructure and support to succeed.

Desirable Experience
  • 10+ years as a client facing project manager (2 of those years within an agency setting)
  • Proven experience leading medium- to large-scale programs
  • Technical Expertise: Strong understanding of technical project lifecycles and experience partnering with Engineering
  • Curious Mindset: Someone who excels at solving complex delivery puzzles and operationalizing new work.
  • Client Command: Comfortable in client-facing environments, with the ability to manage "the now" while planning for "the next."

Benefits

At Beyond, we empower you to leave a positive mark on the world. On top of a competitive salary, we offer great health benefits, a matched 401K, parental leave, training funds, and free snacks.

You'll also get 28 days of PTO and your birthday off!

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