Description
JOB DESCRIPTION
The Program Director is responsible for the leadership, coordination, oversight, and day-to-day management of the MCHOME Housing Program. The Program Director works collaboratively with Monterey County Behavioral Health, County Psychiatric Providers, Interim Inc. leadership, Psychiatric Nurse Practitioners, community partners, landlords, and housing providers to ensure high-quality, integrated behavioral health and housing services for individuals experiencing homelessness and living with psychiatric disabilities. The MCHOME Housing Program provides intensive, community-based supportive services to individuals residing in permanent and transitional housing settings. Services are designed to support housing stability, mental health recovery, independent living skills, and overall wellness through a Housing First and trauma-informed care approach. The Program Director position is primarily in-person and requires regular attendance at program locations, community meetings, housing sites, and other Interim Inc. facilities as needed to support program operations and essential job functions.
COMPENSATION
$91,603 - $148,512 annually. Exempt; Not Eligible for overtime. Compensation based on education and experience.
REPORTS TO
Division Director of Programs or Clinical Services Director.
QUALIFICATIONS
Required: Bachelor's degree in Social Work, Psychology, Counseling, Human Services, Public Administration, or a related field required. Master's degree preferred. Minimum of four (4) years of progressively responsible experience in behavioral health, homeless services, substance use treatment, supportive housing, or community mental health settings serving adults with serious mental illness and/or co-occurring substance use disorders required.
A minimum of two (2) years of supervisory or management experience is required, including staff supervision, program oversight, and team leadership. Experience working within Housing First, trauma-informed, recovery-oriented, and harm reduction models strongly preferred.
Excellent oral and written communication skills, strong clinical and leadership abilities, and the ability to effectively supervise and support a culturally diverse team. Knowledge of principles and best practices for working with adults experiencing severe mental illness, substance use disorders, and homelessness. Demonstrated ability to collaborate and network with community agencies, manage program budgets, and oversee multiple grant and contract requirements. Strong organizational skills, attention to detail, and ability to collect, track, and report program data and outcomes. Proficiency in electronic medical records and Homeless Management Information Systems (HMIS) required.
Preferred: Master's degree; Experience working with the homeless; Bi-lingual (English/Spanish) and knowledge of community resources strongly preferred. Public speaking experience desirable.
Valid California driver's license; auto in safe operating condition; auto liability insurance; good driving record; criminal record clearance; proof of authorization to work in the United States as required by Immigration and Reform Act of 1986. Ability to work independently with minimal supervision.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Staff Leadership and Supervision
1. Provide leadership and oversight for all program personnel, including recruitment,
interviewing, hiring, onboarding, supervision, training, scheduling, performance
evaluation, coaching, and corrective action when necessary.
2. Foster a positive, accountable, and collaborative work environment that supports staff
development and high-quality service delivery.
3. Conduct regular individual supervision and facilitate weekly staff meetings to ensure
effective communication, case coordination, policy compliance, and continuous
program improvement.
4. Ensure adequate staffing levels and coverage to meet program needs and
contractual requirements. Program planning and evaluation, including development
of program procedures, materials, and forms. Implementation of a work plan to ensure
achievement of program objectives, including establishing, monitoring, and revision,
as needed of program processes and procedures.
Community Partnerships and External Relations
5. Serve as the primary liaison with County Behavioral Health, Adult System of Care,
homeless service providers, mental health agencies, and other community partners.
6. Develop and maintain collaborative relationships with housing providers, landlords,
property management agencies, and community stakeholders to support housing
stability and client success.
7. Represent the program through networking, community meetings, public
presentations, and other outreach activities.
Housing Program Oversight
8. Collaborate with Housing Department staff to ensure timely completion of housing-related activities, including inspections, maintenance coordination, rent collection,
and resident move-ins and move-outs.
9. Support efforts to address tenancy concerns and promote successful housing retention
for program participants.
Clinical and Program Services
10. Provide guidance and support to staff in delivering life skills coaching, including budgeting, meal planning, household management, and activities of daily living.
11. Provide direct client services as needed, including outreach, intake, assessment, treatment planning, counseling, and crisis intervention.
12. Ensure services are delivered using trauma-informed, recovery-oriented, and Housing
First principles.
13. Provide consultation and support to staff regarding complex client situations, behavioral concerns, and crisis response.
14. Provide on-call support and backup to program staff.
Program Administration
15. Develop, manage, and monitor program budgets to ensure fiscal accountability and
effective use of resources.
16. Participate in agency committees, meetings, and initiatives that support organizational goals and continuous quality improvement.
17. Develop and implement program improvements based on client needs, stakeholder
feedback, and outcome data.
18. Prepare and submit required reports to funding and regulatory agencies.
19. Perform other duties as assigned.
Compliance and Quality Assurance
20. Ensure compliance with agency policies, contract requirements, licensing standards,
and applicable federal, state, and local regulations.
21. Monitor program outcomes, documentation, and service quality through regular audits, data review, and corrective action planning.
22. Oversee incident reporting and risk management activities.
PHYSICAL REQUIREMENTS
Ability to: operate a motor vehicle; climb stairs; possess good communication skills; meet the requirements of the classification and have mobility, vision, hearing and dexterity levels appropriate to the duties to be performed. Capable of the following extended activities: walking, standing, sitting, climbing stairs. Capable of the following intermittent activities: stooping, kneeling, lifting 25 pounds or more and bending in the performance of infrequently performed office duties.
This job description is intended to have an accurate reflection of the qualifications and job duties; current management reserves the right to revise the job at any given time when circumstances change. This job description replaces all previous description for this position.
