Multicare Health

Program Director, Facility Operations

Multicare Health$152K — $219K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Hospital Administration, Business, Public Administration, or related field required
  • Master's Degree Preferred
  • Ten years of experience in regulatory compliance, contract administration, capital construction, property management, and/or engineering in healthcare
  • Seven years of experience with The Joint Commission standards and Environment of Care compliance
  • Seven years of management experience with budget responsibility
  • Must possess a valid Driver License/Abstract
  • Certified Healthcare Facility Manager (CHFM) is required within 3 years of hire, PMP and Lean Six Sigma experience preferred.

Responsibilities

  • Establish and execute system-wide strategies for facility operations and performance improvement
  • Maintain broad knowledge of regulatory standards including CMS, TJC, OSHA, EPA, and NFPA
  • Oversee policies, procedures, training programs, and compliance with contracted services
  • Ensure regulatory compliance and readiness for continuous surveys across all facilities
  • Support capital planning and facility upgrades as well as minor construction projects
  • Drive workforce planning and talent development promoting a culture of accountability and improvement.

Benefits

  • Comprehensive benefits package including medical, dental, and retirement benefits
  • Paid time off
  • Flexible hybrid work schedule availability
  • Support for talent development and workforce planning
  • A culture that emphasizes accountability and continuous improvement.
Full Job Description
FTE: 1.0, Shift: Day, Schedule: Flexible - Hybrid

Position Summary
The Program Director, Facility Operations provides system level leadership and oversight for Facility Management across MultiCare Health System. This role supports the development and execution of strategic direction, ensuring alignment with organizational priorities, regulatory requirements, and operational performance standards. As a subject matter expert, the leader drives consistency, efficiency, and quality across Building Services, Plant Operations, and Property Management.
Responsibilities:
  • Establish and execute system wide strategies for facility operations, standardization, and performance improvement
  • Broad knowledge of CMS, TJC, OSHA, EPA, NFPA, and other federal, state, and local regulatory agency standards is essential.
  • Oversee policies, procedures, training programs, and contracted services to ensure consistency and compliance
  • Ensure regulatory compliance and continuous survey readiness across all facilities
  • Support capital planning, facility upgrades, and minor construction or renovation projects
  • Drive workforce planning, talent development, and a culture of accountability and continuous improvement


Requirements:
  • Bachelor's Degree in Hospital Administration, Business, Public Administration, or related field required
  • Master's Degree Preferred
  • Ten (10) years of technical experience working in any combination of regulatory compliance, contract administration, routine capital construction, property management and/or engineering for various equipment systems found in a client-services/client-oriented service provider organization providing services in a healthcare setting
  • Seven (7) years of experience with The Joint Commission standards, specific familiarity with Environment of Care standards, requirements, and compliance
  • Seven (7) years of management or supervisory experience with budget responsibility
  • Driver License/Abstract - Multiple Issuers
  • Certified Healthcare Facility Manager (CHFM) within 3 years of Hire Date
  • PMP and Lean Six Sigma Experience Preferred

• Internal candidates not meeting the minimum qualifications may be considered

Pay and Benefit Expectations
We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $152,443.20 - $219,356.80 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.

Associated benefit information can be viewed here.

About Multicare Health

MultiCare Health System is a not-for-profit health care organization that provides a range of medical services in the Pacific Northwest. The organization was founded in 1882 and is headquartered in Tacoma, Washington. MultiCare operates hospitals, clinics, and urgent care centers in Washington and Idaho. The organization employs over 20,000 people and serves more than 1 million patients each year. MultiCare is committed to providing high-quality, affordable health care to the communities it serves.
Learn more about Multicare Health
Size
20,000 employees
Industry
Founded
1882

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