Program Director Child Case Management

Thompson

$80K — $84K *
Tampa, FL 33647In-Person
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Master's Degree in Human Services or related field
  • Child Welfare Certification
  • 5+ years in Child Welfare, Dependency, Foster Care, Adoption, or related services
  • 3+ years of leadership experience in child welfare
  • Strong operational, financial, and people leadership skills
  • Ability to perform effectively in fast-paced, ambiguous environments
  • Experience in coaching and developing teams

Responsibilities

  • Provide operational leadership and oversight for assigned programs
  • Ensure program quality, client outcomes, and compliance
  • Manage financial oversight and operational excellence
  • Develop leadership and succession planning
  • Engage and retain staff effectively
  • Foster community partnerships and stakeholder relationships
  • Lead strategic planning and program growth

Benefits

  • Three weeks PTO in the first year plus ten paid holidays
  • Medical, dental, and vision coverage
  • Life and disability insurance
  • 401(k) plan with employer match
  • Tuition reimbursement and Clinical Supervision Reimbursement
  • Public Service Loan Forgiveness and Florida State Loan Repayment eligibility
  • Mileage reimbursement and paid volunteer time
  • Employee Assistance Program (EAP)
  • Company-issued technology for eligible roles
  • Leadership development and advancement opportunities
Full Job Description
Job Type

Full-time

Description

What You'll Own

As Program Director, you'll provide operational leadership and oversight for assigned programs, ensuring strong outcomes for the children and families we serve while developing the leaders who make that success possible.

Success in this role is measured through three key areas:
  • Program quality and client outcomes
  • Team engagement, development, and retention
  • Financial and operational performance

You'll work closely with organizational leadership while building a culture of accountability, collaboration, and continuous improvement.

Key Areas of Responsibility
  • Program performance and outcomes
  • Financial oversight and operational excellence
  • Leadership development and succession planning
  • Staff engagement and retention
  • Compliance, licensing, and quality assurance
  • Community partnerships and stakeholder relationships
  • Strategic planning and program growth

This is a true Leader of Leaders role, designed for someone who wants to coach managers and supervisors, strengthen teams, and create long-term organizational success.

Requirements

What You Bring
  • Master's Degree in Human Services or a related field
  • Child Welfare Certification
  • Minimum 5 years of experience in Child Welfare, Dependency, Foster Care, Adoption, Social Work, DCF, or related services
  • Minimum 3 years of leadership experience within child welfare
  • Strong operational, financial, and people leadership skills
  • Ability to perform effectively in fast-paced and sometimes ambiguous environments
  • Experience coaching, developing, and holding teams accountable
  • Valid Driver's License and ability to meet program credentialing requirements

The Ideal Leader
  • Develops people, not just processes
  • Makes data-driven decisions
  • Builds trust and accountability
  • Remains calm and effective during challenges
  • Embraces change and continuous improvement
  • Leads with confidence, humility, and integrity
  • Is passionate about improving outcomes for children and families

What You'll Get

Salary

$80k-$84k

Benefits
  • Three weeks PTO in your first year, plus ten paid holidays
  • Medical, dental, and vision coverage
  • Life and disability insurance
  • 401(k) with employer match
  • Tuition reimbursement
  • Clinical Supervision Reimbursement for eligible licensure candidates
  • Public Service Loan Forgiveness eligibility
  • Florida State Loan Repayment eligibility (up to $50,000)
  • Mileage reimbursement
  • Paid volunteer time
  • Employee Assistance Program (EAP)
  • Company-issued technology for eligible roles
  • Leadership development and advancement opportunities


Ready to Lead the Leaders?

The person who steps into this role won't just oversee programs.

They'll strengthen teams, develop future leaders, improve outcomes for children and families, and help shape the future of Thompson's work across Florida.

If that's the kind of impact you're looking for, apply today at thompsoncff.org where we are strengthening Children, Families, and Communities.

Questions? Text us at 704-946-6455

Salary Description

$80k-$84k annually

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