Program Director 

Salary: $100,000

The Role

Under general direction of the Vice-President, The Program Director is responsible for the overall clinical management and administrative operations of his/her assigned program(s). He or she is responsible for managing and monitoring the job performance of all program employees; assuring the quality of clinical services provided to persons served and the communications between program employees and agency administration.

• Oversee program transformation and CCBHC compliance with federal and state requirements.
• Develop, implement, and monitor program evaluation plans, including performance measures, data collection, and reporting systems.
• Collaborate with internal and external stakeholders to support program goals and continuous quality improvement.
• Ensure 24/7 crisis services and comprehensive behavioral health services are available to all individuals, consistent with CCBHC standards.
• Supervises and monitors environment to ensure that behavioral guidelines are followed, a therapeutic environment is maintained and interpersonal relationships remain positive.
• Monitors quality, effectiveness and efficiency of program’s clinical services and safety of environment of care.
• Manages program services, improves existing services and develops new treatment components to meet needs of persons served.
• Helps develop, implement and deploy agency policy and procedures.
• Provides clinical and administrative supervision to program staff.
• Interviews, hires, trains, appraises, disciplines and may terminate subordinate staff
• Provides administrative supervision for site; ensures a safe and secure environment of care.
• Ensures clinical staff maintains accurate, complete and timely records that comply with regulatory standards and agency internal policy and procedure.
• Ensures that all program staff upholds the agency's Code of Conduct/Code of Ethics and comply with all Federal, state and local law/regulation, including 42 CFR confidentiality and HIPAA privacy and security regulations.

• Master’s degree in social work, or psychology or related field is required.
• LMSW/LMHC/LMFT license; LCSW preferred
• Minimum of five years of experience in behavioral healthcare, with at least three years in a supervisory or management role overseeing clinical and administrative functions. Experience in CCBHC programs preferred.
• Professional experience in grant management and quantitative/qualitative analysis is preferred, particularly for CCBHC.
• Knowledge of evidence-based treatments, managed care principles, and behavior practices.
• Strong leadership and supervisory skills, including the ability to prioritize, delegate, and manage staff effectively.
• Ability to work under pressure, manage multiple priorities, and adapt to changes in a dynamic behavioral health environment
• Proficiency in Microsoft Office Suite (Word, Excel, Power Point, Outlook) and EHR.
• Seminar in Field Instructions (SIFI) preferred or willingness to obtain within One year from date of hire for all Program Directors that are Social Workers.
• Knowledge of OASAS, OMH, CSAT guidance.
• Ability to implement and monitor policy and procedure in accordance with agency guidelines.

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