Reference ID: 001-CATC-67
Line of Business: Shared Services
Location: Markham, ON (175 Commerce Valley Dr Markham, ON L3T 7P6)
Position Type: Permanent, Full-Time
Hours: 40 Hours Per Week
Compensation: $120,000 - $170,000 Annually
ABOUT THE POSITION:
The Program Director is responsible for planning, coordinating, and overseeing multiple related projects to ensure they align with organizational goals and deliver measurable business value. This role reports to the CEO and provides strategic oversight, manages interdependencies, mitigates risks, and ensures programs are delivered on time, within scope, and on budget.
The ideal candidate is a strong communicator, collaborator, and presenter who can balance strategic thinking with hands-on execution.
YOUR DUTIES AND RESPONSIBILITIES:
- Lead the planning, execution, and delivery of one or more programs composed of multiple projects.
- Define program objectives, scope, timelines, milestones, and success metrics.
- Align program outcomes with organizational strategy and business priorities.
- Coordinate cross-functional teams, vendors, and stakeholders to ensure cohesive execution.
- Manage program-level risks, issues, dependencies, and change initiatives.
- Monitor progress, budgets, and resource allocation; adjust plans as needed.
- Develop and maintain program documentation, dashboards, and executive-level reporting.
- Facilitate governance forums, status meetings, and decision-making processes.
- Ensure projects follow established project management methodologies and standards.
- Drive continuous improvement by identifying efficiencies and capturing lessons learned.
WHAT YOU'LL NEED TO HAVE:
Skills, Knowledge and Abilities
- Proven experience managing complex, cross-functional initiatives.
- Strong knowledge of program and project management methodologies (e.g., Agile, Waterfall, Hybrid).
- Excellent leadership, communication, and stakeholder management skills.
- Demonstrated ability to manage budgets, timelines, and resources effectively.
- Experience in healthcare is an asset.
- Experience leading organizational change or large-scale transformation programs.
- Strong communication skills and experience implementing large-scale projects across cross-functional teams.
- Ability to translate strategic direction into clear operational priorities.
- Strong judgment, decision-making, and conflict-resolution skills.
- Ability to manage multiple priorities while meeting operational timelines.
- Strong organizational, planning, and analytical skills.
- Strong PowerPoint presentation and business analytics skills.
- As this role reports directly to the CEO, confidentiality, ethics, and strong self-governance are a must.
Education, Qualifications, and Training
- Bachelor's degree in Business Administration, Project Management, or a related field (or equivalent experience).
- Master's degree or professional certification (e.g. PgMP, PMP) preferred.
- 5-8 years of experience in program or project management.
- Relevant technical certifications (e.g., Microsoft.)
Work Environment & Travel
- Hybrid work environment (3 days in office and 2 days working from home).
- Occasional travel for meetings as required.
