What you will do

PMO Leadership and Governance
• Lead Zurich Canada's PMO, setting standards, methods, and best practices for project and program delivery
• Maintain governance frameworks that drive consistency, quality, and disciplined execution across the portfolio
• Oversee intake, prioritization, resourcing, documentation, and reporting in line with strategic priorities, budget, and audit standards

Portfolio and Project Oversight
• Provide independent challenge on business cases, plans, risks, issues, dependencies, and go/no-go decisions
• Monitor portfolio performance, benefits realization, and progress against strategic goals using clear KPIs and dashboards
• Manage interdependencies, resolve escalations, and reduce duplication across initiatives

Business and Technology Integration
• Partner with business, transformation and IT leaders to translate strategic initiatives into prioritized projects with clear scope, workplans, budget, and implementation plans
• Facilitate forums with leaders and stakeholders across the business and technology that drive decisions, approvals and prioritization of the Zurich Canada project portfolio.

Job Qualifications - What you bring to the table

Required:
• Bachelor's degree and 7+ years of experience in project management, strategic / operational consulting, or business transformation

OR
• High school diploma and 9+ years of experience in project management, strategic / operational consulting or business transformation

OR
• Zurich certified insurance apprentice (with Associate Degree) and 7+ years of experience in the areas above

AND
• A strong track record leading complex projects, programs, PMO functions, or transformation initiatives
• Strong project / program management experience, including governance, delivery discipline, risk management, benefits realization, and portfolio reporting
• Proven ability to drive strategic and operational change, ideally in financial services or insurance
• Confident senior stakeholder management skills, with the ability to influence, challenge, and align diverse groups
• Clear executive communication skills, with the ability to distil complexity into practical decisions and actions
• Strong analytical judgement, pragmatic problem-solving, and comfort working across a matrixed environment

Preferred:
• Experience in claims, underwriting, or risk engineering
• PMP or equivalent certification
• LEAN, Six Sigma or continuous improvement experience
• Experience with PPM tools, operating model change, organizational design, or large-scale transformation

At Zurich Canada, we are committed to pay equity. We determine compensation based on objective criteria such as skills, experience, and internal equity. The salary range for this position is 120,000 - 170,000. This range reflects the expected pay for the role across Canada and may vary depending on factors like office location, specific responsibilities, and individual qualifications. As required by local law, Zurich provides in good faith a reasonable compensation range, but starting salaries may exceed this range based on a candidate's skills and experience.