Job Description

Reporting to the respective school's Manager of Academic Product Management, the Program Development Owner (PDO) oversees the full product lifecycle for an assigned portfolio of educational products, ensuring alignment with accreditation and regularly standards. This individual manages curriculum design, learning resource curation, development, budget, timeline, and continuous improvement efforts for WGU's online learning content. The PDO collaborates with critical stakeholders in academics, operations, evaluation, and others to provide input about potential changes to the curriculum, assessment, instructional models, and academic support services.

Location: This is an on-site position at our headquarters, 4001 South 700 East, Salt Lake City, UT 84107.

Essential Functions and Responsibilities:
Owns curriculum and assessment within assigned programs, including relevance, quality, technical accuracy, functionality, and assessment validity. Ensure timely delivery of quality programs.
Implements and ensures adherence to best practices in the design, development, delivery, and maintenance of assigned product portfolio.
Collaborates with cross-functional stakeholders to ensure programs meet all accreditation and regulatory requirements. Ensures alignment between curriculum and assessment.
Provides thought leadership and recommend innovations in learning products, learning design, and delivery based on data analysis and learning science.
Evaluates and analyzes program and course performance as required for operation and quality improvement.
Develops and maintains success metrics and time, budget, and quality measures.
Contribute to critical documentation in support of the full product lifecycle.
Performs other related duties as assigned.

Knowledge, Skill and Abilities:
Excellent organizational and project management skills, including the ability to effectively handle multiple tasks and pay attention to detail
Understand product-level curriculum and assessment design and development
Strong online learning design and development skills
Clear understanding of user-experience best practices, including accessibility requirements
Ability to facilitate groups and meetings in person and remotely
Ability to manage multiple projects efficiently
Excellent written, oral, presentation, and interpersonal skills
Ability to build relationships and influence at all levels, both internally and externally
Data analytics skills, including interpretation, synthesis, and formal presentation to key stakeholders
Proven ability to use data to make informed decisions (analyze root causes, design experiments and interventions with clear success measures, conduct retrospective analysis, etc.).
Detail-oriented, with proven ability to handle multiple tasks
Requires composure under pressure, dealing with ambiguity and comfort working closely with senior leadership

Job Qualifications:
Minimum Qualifications:
Bachelor's degree in a related field or discipline.
All applicable licenses or certifications.
4 years of relevant professional experience.
Experience in online education, standardized testing, or educational publishing
Experience interacting effectively with cross-organizational teams

Preferred Qualifications:
Master's degree in a related field or discipline.
Experience in Higher Education.

Information Technology experience is a plus.

Health Care background a plus.

Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.

This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events as needed. Additional travel may be assigned as needed to support business requirements.

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Position & Application Details

Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.

How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.