Program Delivery Consultant

CenterWell Primary Care$86K — $118K *
US-AnywhereRemote in United States
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree with strong academic record
  • 2-4+ years in consulting or project management
  • 1+ years of experience with payer organizations
  • 2+ years in large-scale project or process improvement
  • Excellent verbal and written communication skills
  • Strong problem-solving skills with complex analysis capability
  • Ability to build trust with business leaders

Responsibilities

  • Collaborate with Program Governance Leads to monitor initiatives
  • Partner with teams to document and optimize processes
  • Support program management through content creation
  • Develop executive-level communications for decision-making
  • Assist in business case and KPI development
  • Work with Compliance to identify and recommend process changes

Benefits

  • Medical, dental, and vision coverage
  • 401(k) retirement savings plan
  • Generous paid time off including personal holidays
  • Paid parental and caregiver leave
  • Short-term and long-term disability insurance
  • Life insurance options
  • Support for personal wellness and healthcare decisions
Full Job Description

The Consumer Products Enablement & Solutions department supports Humana’s businesses by ensuring consumer products are competitive and meet consumer needs. The team also enables growth across the organization and ensures timely CMS and state filing timelines.The team has a strong dotted-line partnership with the Medicare and Medicaid organization, Humana’s largest, which comprises over 80% of the company’s total revenue and the majority of its earnings. Team members partner broadly with leaders throughout the enterprise, as they provide oversight and strategic direction of all Medicare and Duals products.  

Humana is seeking an experienced team member to help drive strategic direction and ensure execution on the end-to-end processes and projects critical for transformation across our business. As a Consultant, you will shape implementation considerations and work with business owners to translate analysis into execution and help drive enterprise alignment across Consumer Product, Growth Strategy, Transformation Office, Marketing, Compliance, and Operations.  While doing so, you will have the opportunity to collaborate with fellow team members, subject matter experts, members of Humana’s leadership team. 

 

This role is responsible for providing strategic support and assist in driving execution of end-to-end processes aligned to the Consumer Product Enablement & Solutions organization. This role partners with various functional leads to drive enterprise alignment, develop process redesign, while also identifying long-term opportunity for transformation. This Consultant leverages strong consulting and program management skills to influence executive stakeholders, manage critical milestones, and foster cross-functional collaboration.

Responsibilities will include the following: 

  • Collaborate closely with Program Governance Leads to track high-priority product initiative progress, status, and long-term opportunities 

  • Partner closely with cross-functional teams to document, redesign, and optimize processes with a focus on automation and operational efficiency 

  • Support content creation to drive overall program management 

  • Develop executive level communications and PowerPoints to drive strategic decisioning 

  • Support business case, KPI, and SLA development across high-priority projects   

  • Partner closely with Compliance to understand issues and recommend changes


Use your skills to make an impact
 

Required Qualifications

  • Bachelor’s Degree with outstanding academic credentials 

  • 2-4+ years of full-time work experience in consulting, corporate/business unit strategy, or program/project management 

  • 1+ years of experience with payer organizations 

  • 2+ years of large-scale project or process improvement work 

  • Strong problem-solving skills and demonstrated ability to perform complex quantitative and qualitative analysis 

  • Excellent verbal and written communication abilities 

  • Ability to quickly build and maintain trust with business leaders 

  • Highly collaborative, flexible, team-work oriented working style 

  • Strong commitment to personal and professional growth 

Preferred Qualifications

  • MBA, MHA, MPH and/or PMP

  • Managed care and/or healthcare services work experience

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

 

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

 

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


 

$86,300 - $118,700 per year


 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 09-01-2026

About CenterWell Primary Care

CenterWell Primary Care Careers

Joining CenterWell Primary Care presents an unparalleled opportunity to advance one's career in a leading healthcare organization that is dedicated to innovation and quality care. CenterWell Primary Care is actively seeking professionals who are passionate about making a difference in the healthcare industry.

Explore Job Opportunities

CenterWell Primary Care offers a variety of job opportunities that enable professionals to grow their careers in an environment that values leadership and diversity. The company is committed to fostering a culture where innovation thrives and leadership skills are honed.

Professional Growth and Development

At CenterWell Primary Care, career growth is a priority. The company supports professional development through comprehensive training programs and opportunities for advancement. Employees are encouraged to expand their skills and knowledge, positioning themselves as leaders in the healthcare sector.

Diversity and Inclusion

CenterWell Primary Care is dedicated to creating a diverse and inclusive workplace. The company believes that diversity training and an inclusive culture are key to innovation and the delivery of exceptional care. Employees from various backgrounds bring unique perspectives that enhance the team's performance and patient outcomes.

Benefits and Culture

Employees at CenterWell Primary Care enjoy a range of benefits designed to support their professional and personal lives. The company's culture is centered on teamwork, respect, and integrity, providing a solid foundation for personal growth and job satisfaction.

Internship Programs

For those starting their career, CenterWell Primary Care offers internship programs that provide hands-on experience in the healthcare field. Interns gain valuable insights and skills, which are crucial for building a successful career in healthcare.

Hiring Process

The hiring process at CenterWell Primary Care is designed to identify candidates who are not only skilled but also passionate about making a difference in healthcare. Prospective employees can expect a thorough interview process where they can showcase their skills and learn more about the company's mission and values.

Networking and Professional Opportunities

CenterWell Primary Care encourages its team to engage in networking opportunities within and beyond the company. This engagement fosters professional connections and collaborative opportunities that can lead to innovative solutions and enhanced patient care.

Join the Team

CenterWell Primary Care is looking for curious, creative, and solution-driven team players. Search open positions that match your skills and interests on the CenterWell Primary Care Jobs page. Tailor your resume to reflect your expertise and prepare for a career that promises both professional and personal growth.

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Explore Careers at CenterWell Primary Care

Discover the rewarding opportunities awaiting at CenterWell Primary Care. With a commitment to employee growth, a diverse culture, and a drive for innovation, CenterWell Primary Care is the perfect place to advance your career in healthcare.
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