TeleTech

Program Analyst

TeleTech$55K — $126K *
Aerospace & Defense
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in Navy program management
  • Experience creating dashboards or analytic products from various data sources
  • Proficient in managing complex calendars and scheduling for senior leaders
  • Strong knowledge of project management methods like Agile and risk/cost management
  • Skilled in using Power Platform for data organization and visualization
  • Ability to synthesize multi-source information to provide insights to leadership
  • Must possess a Secret clearance
  • Bachelor's degree required

Responsibilities

  • Implement and maintain organizational programs supporting Naval Enterprise Networks
  • Collaborate with stakeholders to keep project schedules on track
  • Assist in tactical planning using tools like MS Planner and Azure DevOps
  • Utilize MS Power Platform for data visualization and analysis
  • Communicate effectively to ensure program goals are met
  • Distill complex information to assist leadership in decision-making
  • Support continuous improvement in program strategy and execution

Benefits

  • Health, life, and disability insurance
  • Financial and retirement benefits
  • Paid leave
  • Professional development and tuition assistance
  • Work-life balance programs and dependent care support
  • Recognition awards for exceptional performance
  • Access to comprehensive employee benefits for eligible employees
Full Job Description
Program Analyst
The Opportunity:

As a project management specialist, you know the complexities of supporting a project from concept to completion. Many programs require a significant investment of limited resources, and it's imperative to keep the project on a productive path. That's why we need you, a project management specialist who can help ensure success through careful analysis and effective communication.

On our team, you'll implement and maintain organizational programs in support of Naval Enterprise Networks. You'll work with key stakeholders to maintain schedules, assist with tactical planning using resources like MS Planner, and Azure DevOps, and data visualization using resources like MS Power Platform.

The real impact of project management comes from communication to ensure the program achieves its goals and meets our quality standards. At Booz Allen, we recognize that we must continuously grow as a team to bring the best support to our clients, so here you'll have all the resources to succeed. This is a chance to influence a meaningful mission while learning how to develop and maintain program strategy.

Work with us and help make sure our key customer accomplishes its project goals as we improve Naval network connectivity throughout the Fleet.

Join us. The world can't wait.

You Have:
  • 5+ years of experience in Navy program management
  • Experience pulling structured or unstructured data into dashboards or analytic products to highlight trends, risks, or opportunities
  • Experience supporting senior leaders by managing complex calendars, scheduling, and prioritizing engagements
  • Knowledge of project management techniques, including Agile, risk management, schedule management, and cost management
  • Ability to leverage tools such as Power Platform to organize, analyze, and visualize data for decision support
  • Ability to synthesize information from various sources such as emails, files, and meetings and present distilled insights to leadership
  • Secret clearance
  • Bachelor's degree


Nice If You Have:
  • Experience applying more advanced data techniques such as predictive analytics, statistical trending, or automation workflows
  • Experience with SharePoint, Dataverse, or enterprise data environments
  • Experience preparing materials for portfolio, strategy, or planning meetings


Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $55,200.00 to $126,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.


About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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