Summary

You will serve as a PROGRAM ANALYST in the FINANCIAL SYSTEM DEPARTMENT, GENERAL FUND BUSINESS OFFICE DIVISION, ACCOUNT MANAGER BRANCH of NAVAIRWARCENAC DIV.

Duties

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• You will serve as a trusted liaison to assigned General Fund Business Office (GFBO) commands, building relationships, identifying priorities, and representing customer interests across GFBO, Navy ERP stakeholders, and the Program Office.
• You will lead recurring customer engagements, brief GFBO teams on command concerns, and track issues, risks, and action items through resolution.
• You will advocate and negotiate for customer requirements, priorities, and resources across competing commands, system stakeholders, and enterprise governance forums.
• You will coordinate customer participation in Navy ERP testing, enhancements, releases, and ERP+ migration activities to ensure business needs are understood and validated.
• You will monitor aged or critical support issues, escalate barriers, and coordinate with functional teams and Tier 3 support to drive timely resolution.
• You will review customer feedback, ticket trends, and operational data to identify training, documentation, communication, and process-improvement needs.
• You will provide command perspectives during requirements and design reviews and help align proposed Navy ERP solutions with end-to-end business processes.

Requirements

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Conditions of employment

• Must be a US Citizen.
• Must be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• Generally, current federal employees applying for GS jobs must serve at least one year at the next lower grade level. This requirement is called time-in-grade. Time-in-grade requirements must be met by the closing date of this announcement.
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
• Males born after 12-31-59 must be registered for Selective Service.
• You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
• This position may require travel from normal duty station to other commands, universities, contractor plants, and sponsor headquarters.

Qualifications

Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-13 grade level or DA-05 pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Leading or coordinating cross-functional teams, projects, or programs affecting multiple organizations, commands, or stakeholder groups; 2) Serving as a customer advocate or organizational liaison and negotiating priorities, requirements, resources, or solutions among stakeholders with competing interests; 3) Managing or supporting enterprise resource planning systems or other large-scale business systems, including requirements development, system sustainment, defect or change-request management, testing, implementation, interfaces, or system modernization; 4) Evaluating business processes, operational performance, or customer requirements and developing recommendations to improve organizational effectiveness, service delivery, or system capabilities; 5) Planning and implementing organizational or system changes, including stakeholder engagement, risk management, communication, training, and validation of results; 6) Developing and presenting program status, performance measures, risks, alternatives, and recommendations to senior leaders, customers, and technical or functional stakeholders; and 7) Providing leadership, technical direction, or workload coordination to team members, integrated project teams, or contractor personnel.

Additional qualification information can be found from the following Office of Personnel Management web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Education

This job does not have an education qualification requirement.

Additional information

This position is covered by the Department of Defense Priority Placement Program.

Additional vacancies may be filled by this announcement.

A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments.

During the application process you will have the ability to opt-in to make your resume available to hiring managers in the agency who have similar positions in the local commuting area. Depending on the hiring organization and the position being filled, job requirements (e.g., security clearance, travel, drug testing, financial disclosure filing, bargaining unit status, etc.) may vary. Other hiring managers filling similar positions may offer relocation expense reimbursement and/or may offer recruitment incentives for new employees, depending on funding availability and in accordance with policy. If you opt-in and are referred on a certificate, your resume will be available to other hiring managers for 180-days from the date the job announcement closes. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf

PPP Applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation.

ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category (score 85) or higher. ICTAP candidates must provide copies of all of the following documentation at the time of application: 1) agency notice; 2) most recent performance appraisal; and 3) most recent SF-50 or notification of personnel action that includes position, grade level, and duty location. Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate. For more information about ICTAP eligibility please review the following link: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/career-transition/

Military Spouse Preference Applicants will be placed at the highest grade for which they have applied and are determined Best Qualified (BQ). A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position.

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.