Summary

This position is located in the Division of Consumer Response and Operations (DCRO) in the Bureau of Consumer Protection (BCP) at the Federal Trade Commission (FTC) in Washington, D.C. BCP, through its consumer protection work in eight divisions and eight FTC regional offices, carries out the Commission's mandate to protect the American public from unfair and deceptive acts and practices in the marketplace. For more information visit, https://www.ftc.gov/about-ftc.

Duties

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If you are selected for the Program Analyst position, you will perform the following duties:

• Track acquisition activities, milestones, and deadlines for all contracts supporting BCP.
• Report on status of contracts and discuss complex contract issues in periodic meetings with Acquisitions and BCP staff.
• Provide guidance, advice, and support to BCP division and regional management and staff on acquisition-related activities, including legislation, policies, regulations, procedures, and other issues that arise.
• Proactively identify acquisition needs for staff and work closely with staff to ensure resources are provided and deliverables are met on-time for all BCP contracts.
• Serve as the primary point of contact for BCP on all acquisition matters with the Office of the Chief Financial Officer and ensure compliance with agency and government-wide guidance on purchase requisition submissions and other acquisition-related requirements.
• Deliver optimal customer service to all BCP staff, promptly answering inquiries, addressing issues, and assessing the needs for BCP staff on acquisition matters.
• Work with case teams to meet deadlines for time-sensitive acquisition needs and manage expectations when deadlines cannot be met.
• Develop modifications, revisions, and implementation procedures to improve the effectiveness and efficiency of acquisition operations.
• Develop strategies for improving acquisition operations within BCP including improved methods of tracking purchase requisitions, cost projections, contract funding, spending, contract renewal requirements, and contractor performance.
• Work with staff seeking Contracting Officer Representative (COR) certification and ensure they obtain the necessary training and guidance to complete certification. Keep track of CORs within BCP and address certification needs. Ensure all contracts have a COR assigned. Serve as COR or back-up COR on any contract where a COR cannot be identified. Assist BCP management in identifying CORs as needed.
• Serve as a back-up to the BCP Fund Manager and BCP Budget Program Analyst.

Requirements

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Conditions of employment

• U.S. citizenship requirement must be met by the closing date of this vacancy.
• This position is subject to a background investigation.
• Males born after December 31, 1959 must register with Selective Service.
• The position may be subject to completion of a one-year probationary period. Probationary periods are an extension of the hiring process.
• If selected for this position, the agency will evaluate your fitness and whether continuation of employment advances the public interest before extending your appointment beyond the one-year probationary period.
• You must meet time-in-grade requirement by the closing date of this vacancy.
• You must submit a copy of your performance appraisal with your application.
• This position is in the bargaining unit. This position is represented by the American Federation of Government Employees (AFGE), Local 2211.

Qualifications

To qualify for the Program Analyst at the GS-12 level, you must meet the following requirements:

You must demonstrate in your resume at least one (1) year of qualifying experience equivalent to at least the GS-11 level in the Federal service obtained in either the private or public sector, performing the following types of tasks: providing guidance to management and staff related to federal contracting and federal acquisition laws and regulations; developing, monitoring, revising, and implementing procedures to improve the effectiveness and efficiency of acquisition operations; tracking the progress of acquisition activities and discussing contract issues; and serving in the role of Contracting Officer's Representative (COR) or as a subject matter expert in administering contracts, ensuring resources are provided, invoices are paid on time, and deliverables are met.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

There is no education substitution for specialized experience at this grade level.

Additional information

Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, you must be a preference eligible or a Veteran separated after 3 years or more of continuous active service performed under honorable conditions.

Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: (1) meet Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) eligibility criteria; (2) be rated well-qualified for the position with a score of 87 or above; and, (3) submit the appropriate documentation to support your CTAP or ICTAP eligibility.

For more information visit: ICTAP/CTAP

Non-competitive Appointment Authorities:

For more information on non-competitive appointment authority eligibility requirements:

- Persons with Disabilities-Schedule A

- Special Hiring Authorities for Veterans

- Special Hiring Authority for Certain Military Spouses

- Other Special Appointment Authorities

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.