Program Administrator (Unit I Director)

Utah Division of Human Resource Management

$76K — $115K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of experience with adults with intellectual and developmental disabilities
  • 2+ years of personnel management experience
  • Experience implementing training programs
  • Strong problem-solving skills with logical reasoning
  • Excellent customer service and interpersonal skills
  • Ability to research and apply relevant laws and policies
  • Stress management and team motivation abilities

Responsibilities

  • Develop and coordinate program plans, policies, and goals
  • Direct, evaluate, and improve program effectiveness
  • Monitor operations for quality and efficiency; recommend improvements
  • Negotiate and mediate issues with agencies and stakeholders
  • Organize overall workplace functions and establish procedures
  • Oversee agency budget, tracking revenues and expenditures
  • Represent the agency in various settings including government and media
  • Supervise personnel including hiring, training, and performance evaluations

Benefits

  • Full-time schedule from Monday to Friday with weekends off
  • Opportunity for professional development in personnel management
  • In-office work provides collaboration with team and administrative staff
  • Role contributes to community improvement and support for individuals with disabilities
  • Engagement in strategic program development and policy making
Full Job Description
Program Administrator (Unit I Director)

FT / PT Status - Full-Time
Salary - $36.94 - $55.50 Hourly Wage
Remote Work / In-Office - In-Office / On-SiteRecruiter -
Application Deadline - 06/14/2026

Schedule: Monday to Friday: 8:00 am to 4:30 pm (Saturday/Sunday off)
Supervisor: Tim Mathews

Key Responsibilities
Key responsibilities and day to day responsibilities of this position:
  • Develops and coordinates plans and policies, resources, and mission as well as goals, vision, and expectations of agency or program; prepares and updates plans and priorities.
  • Develops, directs, and/or evaluates programs.
  • Monitors and evaluates operations, programs, processes and/or practices for quality and effectiveness; makes recommendations for improvement.
  • Negotiates or mediates issues with internal and/or external agency representatives, and/ or concerned outside parties or their representatives. Settles or resolves issues or complaints.
  • Plan, organize, and direct overall workplace functions; coordinate time, vacation schedules and staff coverage; establish workplace procedures; authorize billings/expenditures; maintain records; arrange for equipment maintenance, etc.
  • Monitors agency or program budget including revenues, expenditures and budget projection, etc.
  • Represents the agency with federal, state, and local government units, in the media, or with private organizations.
  • Supervises subordinate personnel including: hiring, determining workload and delegating assignments, training, monitoring and evaluating performance, and initiating corrective or disciplinary actions.


Qualifications
Minimum or "day-one" qualifications:
  • 2+ years of experience with adults with intellectual and developmental disabilities
  • 2+ years of personnel management experience
  • Experience implementing training programs

Preferred or trainable/on-the-job qualifications:
  • Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, and/or approaches to problems
  • Understands the implications of new information for both current and future problem-solving and decision-making
  • Has excellent customer service skills and deals with people in a manner which shows sensitivity, tact, and professionalism
  • Has the ability to research and apply applicable laws, rules, regulations and/or policies and procedures
  • Handles stress calmly and professionally
  • Enjoys motivating people and working as a team
  • Develops objectives and specifies the strategies and actions to achieve these objectives


About the Role

Incumbents act as a program administrator or act as a region administrator within a large division requiring regional structure and staff to deliver DHHS programs. Incumbents direct the development of policies and programs for the region, assess overall program needs, resolve citizen complaints, represent the division to communities and at conferences, develop and manage the region's budget and typically serve on the executive staff and have a major role in developing and implementing executive policy and related matters.

Location -
895 N 900 E
American Fork, Utah, 84003
United States
Background Check Required - You must successfully pass a criminal history check.
Drug Test Required - No
Schedule Code - AX - Employees in supervisory positions

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