Merakey

Program Administrator

Merakey • $80K — $85K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • At least 21 years old.
  • High School Diploma/G.E.D. required; Bachelor's degree in human services preferred.
  • Minimum of 1 year supervisory experience in a residential setting.
  • At least 2 years of experience with individuals with I/DD, MH, or BH in a group home.
  • Valid driver's license required.
  • Mandatory completion of DSP 1 and DSP 2 certifications within specified timelines.
  • Registered Behavior Technician certification required within 2 months.
  • Adult Residential Facility (ARF) certification is essential.

Responsibilities

  • Supervise Lead Direct Support Professionals and Direct Support Professionals.
  • Assist in planning and scheduling activities for individuals in the community and home.
  • Ensure individual goals and behavior programs are properly documented and implemented.
  • Manage individual funds, handling requests and reconciliations.
  • Provide oversight of documentation and compliance with regulatory standards.
  • Coordinate household operations, including meal planning and safety drills.
  • Monitor staff performance and provide coaching and evaluations.

Benefits

  • Comprehensive medical, dental, and vision coverage with healthcare advocacy support.
  • Retirement plan options, including pre-tax and Roth contributions.
  • DailyPay access for flexible pay schedules.
  • Well-being platform access featuring self-care tools and resources.
  • Backup childcare and elder care services via Care.com.
  • Confidential counseling, legal, and financial services through EAP.
  • Tuition reimbursement and educational partnerships available.
  • Employee discounts on various services and products.
  • Free online personal development classes via Pryor Online Learning.
Full Job Description
Program Administrator

Our Program Administrator will supervise all Lead Direct Support Professionals and Direct Support Professionals. You will assist with the planning and scheduling of activities for individuals in the home and the community and assist the Program Director with the management of individual funds including requests, expenditures, receipts, reconciliation and record keeping. You will also ensure that individual goals and behavior programs are implemented and documented as written.

Earn: $80,000 - $85,000 based on experience and education

Shift: Monday-Friday from 9am-5pm; weekends as needed and on call based on business needs

JOB FUNCTIONS
  • Provide day-to-day administrative oversight to ensure the safe and effective operation of the residential program.
  • Assess, admit, and oversee services for individuals served while maintaining their dignity, rights, and well-being.
  • Supervise, train, coach, and evaluate staff; maintain required supervision documentation and support employee development.
  • Ensure compliance with regulatory requirements, agency policies, documentation standards, and continuing education requirements.
  • Oversee scheduling, timekeeping, staffing coverage, and personnel record requests.
  • Monitor client records, data collection, treatment documentation, medication records, and related program documentation.
  • Manage household operations, including food service, grocery inventory, meal planning, and safety preparedness activities.
  • Coordinate monthly fire drills, quarterly disaster drills, and maintain familiarity with physician orders and care plans.
  • Respond to staffing needs, including on-call scheduling support and shift coverage when necessary.
  • Perform other duties as assigned to support program operations and quality care.

Competencies
  • Strong communication and collaboration skills with the ability to work effectively in a team environment.
  • Ability to build positive relationships with individuals served, families, coworkers, and stakeholders.
  • Resourceful, adaptable, and willing to seek support when needed.
  • Customer-focused with a commitment to safety, confidentiality, and quality service.
  • Comfortable using technology, including electronic records, email, and other workplace systems.
  • Demonstrates respect for diversity and inclusion, fostering a welcoming and collaborative environment for all.


Physical Requirements

Must be able to stand, sit, and walk for extended periods; use hands and fingers to operate equipment; climb stairs, balance, stoop, kneel, crouch, or crawl as needed. Ability to lift and carry up to 50 lbs. and operate a motor vehicle for work-related travel. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Benefits

Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including:
  • Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
  • Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
  • DailyPay -- access your pay when you need it!
  • On the Goga well-being platform, featuring self-care tools and resources.
  • Access Care.com for backup childcare, elder care, and household services.
  • Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
  • Tuition reimbursement and educational partnerships.
  • Employee discounts and savings programs on entertainment, travel, and lifestyle.
  • Access to Pryor Online Learning for free online personal development classes.

Learn more about our full benefits package - https://www.merakey.org/careers/benefits

The ideal candidate will possess the following qualifications:
  • Must be at least 21 years old.
  • Must have a verifiable/High School Diploma/G.E.D.
  • Bachelor's degree in human services or related field preferred.
  • At least one (1) year supervisory experience in a group home or residential setting.
  • Must have at least two (2) years of verifiable experience working with I/DD, MH, or BH individuals in a adolescent group home or residential setting.
  • Dual Diagnose experience preferred.
  • A valid driver's license is required.
  • Required to complete a DSP 1 certification, within 1 year of hired date.
  • Required to complete a DSP 2 certification within 1 year of hired date.
  • Required to complete an RBT (Registered Behavior Technician) certification within 2 months of hired date.
  • Must have Adult Residential Facility (ARF) certification (completed training and passed test)

About Merakey

Merakey is a leading provider of healthcare and human services in the USA. The company offers a wide range of services, including behavioral health, intellectual and developmental disabilities, education, and autism services. Merakey has a team of experienced professionals who provide high-quality care to individuals and families. The company has offices in more than 10 states in the USA.
Learn more about Merakey
Size
10,000 employees
Industry

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