As a Cato Networks
Professional Services Solutions Architect, you will be a trusted advisor who bridges business goals and technology implementation for our customers. You will provide technical guidance and direction to ensure the Cato SASE solution's smooth and successful implementation.
Curiosity - You have a desire to truly understand our customers' business needs.
Creativity - You can find a sustainable path to yes.
Empathy - You connect at a human level with our customers, and you genuinely care
Responsibilities:- Lead the solutions design on complex projects both in pre-sales and post sales motions
- Provide technical oversight and act as technical escalation for a portfolio of projects
- Drive development and enhancement of Cato PS best practices, knowledge base articles, reference architectures, methodology
- Provide architectural oversight and design validation for partners
- Perform design and implementation review for both internal and partner deployments, and provide technical feedback on areas of improvement
- Be Cato's Professional Services thought leader on SASE and adoption best practices
- Act as Cato SASE deep subject matter expert, providing content and oversight to best practice and training creation
- Act as Product Management liaison for product feedback, customer EA engagements, and facilitation project enhancement & roadmap
- Provide CS assistance with deployment project scoping and technical planning
- Develop meaningful relationships with key stakeholders within the customer as well as Cato's teams (Sales, Customer Success, R&D and Support Engineering), adopting a consultative and prescriptive approach that inspires trust and confidence
- Help synthesize learning and trends observed in the field into repeatable technology best practices in collaboration with other Cato functions
- Maintain expert level implementation proficiency and the ability to implement any Cato product independently while keeping abreast of the dynamic SASE and enterprise networking landscape
- Coordinate and facilitate customer onboarding training
- Foster collaboration with our product, support and engineering teams and provide feedback from the field on features and functionality
Requirements:- 5+ years of experience in a multi-vendor network or security infrastructure as an architect or senior level engineer ideally responsible for solution design and/or implementation
- 5+ years of hands-on experience in routing (static, BGP, EIGRP, etc.) and switching plus at least 3 of the following domains
- SD-WAN
- Firewall, Proxy
- Secure Web Gateway/CASB/ DLP
- Identity Management (SSO, SAML, LDAP, etc.)
- IPS
- Load Balancing
- Networking protocol analysis (TCP, UPD, IP, ICMP, etc.)
- WAN, MPLS
- API and AI security gateways
- Kubernetes container deployment and management
- 5+ years of experience in a customer facing role (consulting, professional services, pre-sales, managed services) for a high-tech software or technology vendor performing architectural design including creation of HLD and LLD documentation
- Experience with designing and managing network infrastructure with at least one of the three major public cloud providers (AWS, Azure, GCP)
- Exposure to web-based APIs and scripting languages
- Excellent customer interaction and presentation skills (ability to clearly articulate to different audiences and bring the message across in a concise, professional manner)
- Ability to influence and persuade at all levels and gain a 'Trusted Advisor' status with key stakeholders
- Excellent troubleshooting and problem-solving skills with innate ability to methodically get to the root of issues
- Adept as use of AI tooling for optimization of work (e.g., ChatGPT, Claud, etc.)
- Must be very well organized and able to work effectively in a nimble and fast-paced environment
- Comfortable working within a geographically distributed team for a hypergrowth global organization
- Industry recognized certification from major network vendor a plus
- Solid command of the English language (written and spoken) with each additional language a plus
- Ability to travel up to 25% of the time
Cato provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Health Savings/Flexible Spending Accounts, flexible time-off, paid parental leave and disability benefits.
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