Develop and cultivate productive relationships with key accounts, doctor groups and other organizations. Elevate providers' understanding of how the company can maximize the growth of their practice. Build allegiance through recruiting, training, program adoption and education as it relates to Vision Care strategic initiatives.
Demonstrate a broad knowledge of the organization's direction to achieve growth objectives and operational goals. Act as an internal resource for business partners.
Establish relationships and become an expert in assigned region/account on plans, programs and products
Build relationships that result in positive adoption, achievement of Vision Care program targets and support of strategic initiatives.
Evaluate key account interactions to identify opportunities, increase efficiencies and enhance overall satisfaction
Proactively partner with key practices acting as a trusted advisor
Resolve problematic issues and offer solutions within established policies and processes
Develop and execute creative recruitment strategies utilizing influencing techniques to attract new providers to the network or entice existing providers to participate in supplemental networks
As needed, work with business partners to deliver training to strategic or top tier accounts
Provide educational content and support as needed to optometric associations and key practices to further engage the audience and better understand our products and services
Take a leadership role with key, identified practices to further enterprise initiatives, collaborating with cross line of business partners
Research, analyze and resolve complex provider issues
Escalate provider issues to the appropriate business partners and drive solutions as needed to respond within established timelines
Proactively, reactively and interactively communicate V strategic direction and relevance to practices.
Represent the enterprise at industry meetings for the purpose of building positive relationships that will drive adoption of products and services
Ability to travel, as needed
Job Specifications
Typically has the following skills or abilities:
Bachelor's degree in Business, Marketing or related field or equivalent experience
4+ years of health care, sales, managing client relationships or related experience in a customer- focused servicing, sales or business development capacity
Advanced communication, presentation, influencing and problem-solving skills
Demonstrated professionalism and leadership in dealing with situations involving controversy and conflict
Demonstrated ability to balance provider needs with corporate objectives
Demonstrated ability to build relationships with key decision-makers and industry leaders
Strong attention to detail, organizational and customer service skills
Ability to regularly exercise discretion and independent judgment in the performance of his/her job duties.
Preferred experience in healthcare insurance
Preferred experience in facilitating and delivering training via in-person workshops and webinars
#LI-VISIONCARE
Compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.
Salary Ranges: $63,000.00 - $108,675.00
