OverviewServes as a liaison between the company and agents and acts as a relationship manager for our agents, regional underwriting team and corporate departments. May work with agents in unsupported territories with a focus on key agent new business submission activity and/or with agents who prefer digital interaction. Serves as a backup for open territories as needed for both AMS and Small Business Underwriters. Assess the strengths and weaknesses of agents and assists them in achieving a mutual goal of profitable growth in both volume and policy count. Ensures that agents are familiar with and use Selective's initiatives, products, policies, procedures and services. Position is primarily inside-office based with primary contact via phone and email. May travel occasionally to meet with key agency partners. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements.
Responsibilities- Works with agents to write new profitable business and achieve agency goals. Ensures continuity when vacancies occur and ensures a high level of satisfaction and agency support. Assist busy AMS with overflow.
- May market and underwrite small business and large accounts according to acceptable underwriting criteria, proper classification, and adherence to company underwriting standards and philosophy.
- Makes consistent underwriting decisions, adheres to company pricing philosophies and promotes ease of doing business with Selective. Provides excellent communication and service via digital technology.
- Monitors agency results and follows up with agent on new business opportunities, growth/profitability/share of wallet and compliance with company's initiatives, procedures, and policies. Provides leadership in finding solutions to problems and ways to exploit opportunities.
- Develop professional working relationship with agent, regional underwriting, claim teams, and corporate departments.
- Keeps two-way communication between agent and company continuously open and viable and encourages agent usage of all Selective systems, including CLAS, PLUS and e-Select.
- Keeps abreast of industry developments, new ideas, products, or changes in other carrier philosophies that could positively or adversely affect Selective.
- May assist with other needs within the region, such as assisting with book roll opportunities, training, or with coverage on the small business or large accounts underwriting teams.
- May be responsible for limited automobile travel to assigned agents. Car travel may represent 5% of employees' time.
QualificationsKnowledge and Requirements- Highly developed marketing skills.
- Entrepreneurial and hands-on approach.
- Demonstrated superior communication, negotiation & presentation skills.
- Must be a high achiever with superior organizational skills who is self-motivated, pro-active, flexible, and able to work independently.
- Must be able to maximize technology to ensure high productivity (must be proficient with Microsoft Word, Excel, PowerPoint and all internal business-related software).
- Strong focus on results.
- Must have valid state-issued driver's license in good standing and be able to drive an automobile.
Education and Experience- College degree preferred.
- 6+ years of underwriting experience.
- 3 years Agency Management experience preferred.
Total RewardsSelective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and 20 days of paid time off. Additional details about our total rewards package can be found by visiting our benefits page.
The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs.
Pay RangeUSD $96,000.00 - USD $144,000.00 /Yr.
