OneStudyTeam

Production Operations Lead

OneStudyTeam$100K — $125K *
US-AnywhereRemote in United States
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-4 years in Agile software development as a Product Owner, Business Analyst, or similar role.
  • Strong understanding of SQL, APIs, and JSON.
  • Experience with LLMs essential for daily tasks.
  • Familiarity with SaaS or healthcare workflow environments.
  • Preferably familiar with GxP compliance guidelines and validated software environments.
  • Proven technical writing skills for user stories and acceptance criteria.
  • Demonstrated ability to manage backlogs and resolve development blockers.

Responsibilities

  • Define clear business requirements and user stories.
  • Maintain and prioritize the product backlog with stakeholders.
  • Break down high-level roadmap items into actionable milestones.
  • Validate new features against requirements before release.
  • Review QA findings to identify defects or requirement gaps.
  • Coordinate User Acceptance Testing and gather user feedback.
  • Monitor product delivery schedules and communicate updates effectively.

Benefits

  • Flexible work arrangements including remote options.
  • Opportunity to work in a dynamic, fast-paced tech environment.
  • Gain experience in regulated healthcare software.
  • Collaboration with cross-functional teams and stakeholders.
  • Contributions to improving operational efficiency and compliance.
Full Job Description
The Product Operations Lead is responsible for the tactical execution, day-to-day definition, and functional validation of product requirements. This is an execution-focused role centered on turning business needs, customer feedback, and macro-level roadmap items into clear, actionable delivery slices for the engineering team.
What You'll Be Working On
  • Requirements Definition & Backlog Management
    • Deliver the Core Artifacts: Write clear business requirements, user stories, acceptance criteria, and functional specifications.
    • Maintain the Backlog: Prioritize, refine, and sequence the product backlog in close coordination with product, engineering, and business stakeholders.
    • Roadmap Slicing: Convert high-level roadmap items into smaller, practical delivery milestones and value slices.
  • Feature Validation & QA Coordination
    • Functional Validation: Validate newly developed features against initial requirements and expected system behavior before release.
    • Defect Triage: Review QA findings to determine whether issues are system defects, requirement gaps, or usability concerns.
    • UAT Support: Coordinate User Acceptance Testing (UAT) and consolidate feedback from business users and clients.
  • Release Tracking & Communication
    • Schedule Ownership: Track product delivery schedules, release readiness, risks, blockers, and open functional decisions.
    • Stakeholder Updates: Provide regular delivery updates and support internal or executive presentations regarding release progress and tradeoffs.
    • Rollout Preparation: Support Go-To-Market (GTM) efforts by preparing customer facing release notes, documentation, and feature limitation communications.
    • Cross-Team Communication: Bridge communication between product, engineering, QA, customer success, operations, and leadership.
  • Compliance & Operational Metrics
    • GxP Alignment: Ensure requirements and final release packages adhere to GxP compliance standards, validation protocols, and audit-readiness in a regulated healthcare software environment. Partnering with Compliance and Quality teams to drive automation to make this process as efficient as possible.
    • Performance Monitoring: Track and summarize adoption metrics, usage statistics, and product KPIs to inform future feature prioritization.
What You'll Bring to OneStudyTeam
  • Experience: 2-4 years of experience working in Agile software development environments as a Product Owner, Business Analyst, Data Analytics, or similar role.
  • Technology: Strong understanding of SQL, APIs, JSON.
  • LLMs - LLMs are a part of your DNA, using them in support of their day to day activities is paramount.
  • Domain Exposure: Experience in SaaS, enterprise software, or healthcare workflow environments.
  • Life Sciences and GxP: The ideal candidate has direct familiarity with GxP compliance guidelines and validated software environments is highly preferred.
  • Technical Writing: Proven capability to write structured user stories, non-functional requirements (e.g., browser/resolution support), validation rules, and acceptance criteria.
  • Execution Focus: Strong organizational skills with a proven track record of managing a backlog, resolving day-to-day development blockers, and validating technical deliverables.


The expected salary range for this role is $100,000 - $125,000 USD per year for full time team members.

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About OneStudyTeam

OneStudyTeam, a member of the Reify Health family, provides the cloud-based platform StudyTeam to accelerate the development of new and life-saving therapies. StudyTeam brings research site workflows online and enables sites, sponsors, and other key stakeholders to work together more effectively using common technology. The suite of StudyTeam solutions reduces site burden and helps sites pre-screen and enroll more patients, provides sponsors with end-to-end visibility into recruitment activity across all channels, and guides sites in conducting the trial for patients who have been enrolled. StudyTeam is trusted by the largest global biopharmaceutical companies, used in over 5,000 research sites, and is available in over 100 countries. One mission. One team. That’s OneStudyTeam
Learn more about OneStudyTeam
Industry
Founded
2012

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