Job Overview

As a Product Verification Specialist, you will work on HCS product lines as a test automation developer. You will design, develop, and maintain automated test frameworks and regression suites that ensure the quality, reliability, and performance of Ross Video IP products. You will be responsible for planning, executing, and improving test strategies to ensure every release meets the highest standards of quality and reliability for the IP product performance. Collaborating closely with development and product teams, you will test new features, troubleshoot complex issues, and contribute to automation initiatives that enhance efficiency. This role offers the opportunity to work hands-on with cutting-edge broadcast video technologies, directly impacting how global customers experience productions.

Duties and Responsibilities

Product Verification & Quality Assurance

• Validate SMPTE ST 2110 video, audio, and ancillary streams for compliance and interoperability.
• Test PTP synchronization (SMPTE 2059) accuracy and stability across system topologies.
• Analyze multicast traffic using packet capture tools (e.g., Wireshark).
• Validate network configurations including VLANs, QoS, and IGMP behavior.
• Perform performance and stress testing to evaluate latency, jitter, and throughput.
• Validate NMOS (IS-04/05) device discovery and connection management (if applicable).
• Test control system integrations (e.g., REST APIs, Ember+, proprietary protocols).
• Build and enhance scalable test automation frameworks.
• Develop automation scripts using Python and related technologies.
• Document, track, and analyze test results, identifying defects and verifying fixes through JIRA.
• Contribute to the test automation strategy and maintain automated test scripts and pipelines.
• Participate in product design reviews to provide feedback on usability, reliability, and testability.

Collaboration & Communication

• Collaborate with Product Owners, Technical Product Managers, and Software Developers to understand new functionality, identify edge cases, and align verification efforts with release goals.
• Support cross-functional teams in investigating and reproducing customer-reported issues.
• Provide regular progress updates and participate in test and project review meetings.
• Assist in lab resource planning and coordination to maintain an efficient test environment.
• Occasionally act as a subject matter expert to train peers and support customer escalations.

Continuous Improvement

• Strive to improve PV processes and documentation to enhance efficiency and quality.
• Participate in post-mortem reviews to identify lessons learned and areas for improvement.
• Support and maintain system lab environments used for testing and validation.
• Explore opportunities for new test tools, automation frameworks, and performance metrics.

Required Knowledge, Skills, Experience

• Practical understanding of IP networking fundamentals (multicast, VLANs, IGMP, QoS).
• Experience troubleshooting distributed systems or hardware/software integrated systems.
• Familiarity with packet analysis tools (e.g., Wireshark).
• Understanding of real-time media transport concepts.
• Bachelor's degree in computer science, Software Engineering, Electrical Engineering, or Broadcast Technology (or equivalent experience)
• 4+ years of experience in Product Verification, QA, Software Testing or Broadcast system operation
• Experience with automation frameworks (e.g., Robot Framework or similar).
• Strong understanding of test methodologies, defect tracking, and regression testing.
• Excellent analytical, troubleshooting, and communication skills.
• Ability to work both independently and collaboratively in a fast-paced development environment.

Desirable/Preferred Knowledge, Skills, Experience

• Working knowledge of broadcast video and audio standards (e.g., SDI, NDI, IP video).
• Familiarity with CI/CD systems such as Jenkins
• Experience working in Linux environments.
• Experience testing hardware-integrated systems.
• Knowledge of networking protocols (TCP/IP, HTTP, UDP) IP-based systems, or broadcast technologies.
• Experience building scalable lab automation environments.
• Exposure to containerization (Docker) or virtualization technologies.
• Interest in automation, continuous improvement, and advanced testing methodologies.

Other Requirements

• No travel is expected, but occasional remote collaboration with global teams may occur.
• This position is based in Ottawa, ON and requires in-office work in a lab environment.
• Must be comfortable working with lab hardware in a lab environment (cabling, setup, racking equipment etc.).
• Occasional off-hours work may be needed during release validation cycles.

What We Offer:
Ross provides competitive compensation, comprehensive benefits, and the flexibility you need to do your best work, including flexible hours, generous paid time off, and a wellness allowance. You'll also have the opportunity to share in our success through our employee share ownership program and grow your career with ongoing learning and development support. We value connection and collaboration, with plenty of events and opportunities to build relationships across the company. Most importantly, you'll be part of a team that's passionate about what we do and how we do it.

Salary Information:

The pay range for this role in Canada is: $78,000-$98,000 CAD

The listed salary reflects the pay range for a role based in Canada. Compensation may differ based on alternate locations if listed. Final compensation will be determined by location, skills, experience, knowledge, and role-specific qualifications, and may be adjusted to recognize candidates accordingly. If your experience or compensation expectations differ from the posted range, we still welcome your application.

Use of Artificial Intelligence in Hiring

Ross uses a secure, closed AI system to support recruitment. Your information is protected and used only to help us efficiently identify qualified candidates. We encourage all applicants to apply, even if you do not meet every requirement - if you bring relevant skills, enthusiasm and a willingness to learn, we want to hear from you.