Job Title: Product Support Specialist-JMEM
Company: Altus Engineering
Location: Aberdeen Proving Ground, MD
Salary: $85,000-130,000
Position Overview: We are seeking a Product Support Specialist to work with the Joint Technical Coordinating Group for Munitions Effectiveness (JTCG/ME) Program Office supporting Joint Munitions Effectiveness Manual (JMEM) products.
Key Responsibilities:- Provide technical and data support to the JTCG/ME Capabilities and Standards (C&S) Integrated Product Team (IPT), including maintaining and updating technical databases and repositories to support the integration of approved data
- Support data requests by reviewing requirements, coordinating the collection and approval of information, and distributing approved data to authorized users.
- Coordinate with government personnel, technical teams, external data and model suppliers, and other stakeholders to resolve technical issues and support program requirements.
- Maintain and update product documentation, graphics, help files, technical publications, and other program materials.
- Support the publication and distribution of approved and maintain associated distribution records and accounts.
- Maintain historical archives and master copies of technical handbooks and other JTCG/ME materials to support future revisions and modifications.
- Prepare and maintain records of archived program materials and coordinate disposition activities with the Government.
- Support technical meetings and working groups through virtual participation and approved CONUS travel.
Qualifications/Desired Skills:- Bachelor's degree in a Bachelor's degree in a STEM discipline, Information Technology, Information Systems or Business Systems and 3 years of relevant experience OR
- In lieu of degree, 5 years of relevant experience
- SECRET Security Clearance required with the ability to obtain TOP SECRET
- Experience working with relational databases and database management systems
- Basic programming or scripting experience, with the ability to make minor code modifications, troubleshoot existing functionality, and support software enhancements.
- Ability to understand existing software code and work with developers or technical teams to identify and resolve issues.
- Must be able to work independently, be detail oriented and organized
- Ability to communicate effectively, both orally and in writing, among a variety of audiences
- Experience working with military systems and databases.
In addition to these skills, we also desire a candidate who has provided previous support or has experience with the following:
- Weaponeering
- Targeting
- Vulnerability/Lethality Modeling
What We Offer:- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
