Overview:The Product Support Sales Representative (PSSR) will be responsible for improving the business success of our customers through face-to-face contact and knowledge of their operation and needs. The primary objective of the PSSR is to build relationships and establish a true partnership that will make our customers more successful by anticipating and/or recognizing their needs and supplying parts, small equipment and setting up service for their equipment. This position will be based out of Minot, ND.
ESSENTIAL DUTIES AND RESPONSIBILITIES:- Responsible for the coverage, retention, development, and customer satisfaction within your assigned territory
- Responsible for selling parts, service, and small whole goods within your assigned territory
- Utilize CRM program to track customer visits, prepare quotes, and organize
- Work with the PSSR Manager to develop territory and promote General Equipment and Supplies
- Work with parts department, service department and territory salesman to keep customers up and running efficiently
- Identify new customers within assigned territory to promote GES
- Perform the necessary functions required for machine or equipment service and/or parts quotes i.e. undercarriage evaluations, G.E.T evaluations, fit ups, record keeping, and recommendations
- Attend educational and training programs covering company policies, department objectives, products services and programs, professional salesmanship and personal growth
- Responsible for keeping accurate expense records and submitting them weekly
- Ability to balance the business needs and goals of the company while looking out for the best interests of our customers
Job REQUIREMENTS:- Must share our Core Values: Do the Right Thing, Be Curious, Have Passion, and Be Innovative
- A background in construction, aggregate and/or heavy construction equipment is recommended but not required
- Minimum of 2 years' experience in sales, service, heavy construction or product support
- An above average computer comfort level and willingness to learn Microsoft Word, Excel, Outlook, CRM program and GES business software
- Requires a valid driver's license and the ability to maintain an insurable driving record
- Must have a positive mental attitude
- Must have excellent customer service skills, both internal and external customers
- Be personable, highly motivated, reliable, ethical, and able to adapt to all forces around them, customers, suppliers, coworkers, and manufacturers.
- Attain short and long-term objectives through good time management and planning
- Strong interpersonal skills and oral/written communication skills
- Organizational skills with ability to effectively manage multiple projects
- Training to develop an expertise in all areas of GES products offered
Pay Scale: $90,000 + no cap on total sales or income
BENEFITS:
- Health
- FSA
- HSA w/ Employer Contributions
- Dental
- Vision
- Life / AD&D / Critical Illness
- 401k + Company Match
- PTO Accrual
- Paid Holidays
- Prescription Safety Glass Reimbursement
- Safety Boot and Cold Weather Gear Reimbursement
- Employee Assistance Program
- Uniform/Clothing Allowance
- Employee Events
- Sponsorships
- Additional Job-Related Education and Trainings
- Short/Long Term Disability - Employer Paid
NATURE AND SCOPE OF JOB:
- Requires prolonged sitting with periodic lifting, walking, standing, bending, stooping, and stretching
- Requires the ability to lift up to 75 on a frequent basis
- The PSSR must live within the boundaries of the branch territory and daily travel is a requirement
The duties described above are the general nature and levels of work performed but are not intended to be a complete comprehensive list of all the duties, activities, and responsibilities required of job incumbents. Supervisors or managers may ask job incumbents to perform other duties as needed and/or required.
Management has the right to revise this position description at any time. The position description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.
