Product Support Sales Representative

Big Country Equipment Repair Ltd

$115K — $125K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of sales experience, particularly in equipment and lubricants.
  • Strong understanding of heavy equipment in construction, forestry, mining, and oil & gas sectors.
  • Proficient in computer systems and software, especially CRM tools.
  • Ability to establish and nurture customer relationships.
  • Excellent communication and presentation skills.
  • Willingness to travel (up to 50% of the time).
  • Experience in promotional marketing or trade show involvement is a plus.

Responsibilities

  • Sell and promote the Big Country product suite and ensure post-sale success.
  • Create quotes and presentations for customer bids.
  • Manage customer communications via phone, email, and in-person.
  • Provide technical support on Big Country products, including training and demos.
  • Support product deliveries and services at customer locations.
  • Assist with inventory management including receiving and shipping.
  • Help with marketing efforts, including online promotions and trade shows.

Benefits

  • Attractive salary and benefits package.
  • Comprehensive health insurance with dental and vision coverage.
  • Retirement savings plan included.
  • Professional development and training opportunities available.
  • Company-provided laptop and cell phone.
  • Work travel supported with a company vehicle.
Full Job Description
Job Title: Product Support Sales Representative
Job Location: Kamloops, B.C
Base Rate: $115K-$125k annually - plus bonus eligible
Schedule: Full-time, flexibility required for travel and overtime as needed
Accommodations: Provided when travelling

We are currently seeking an energetic and flexible Product Support Sales Representative to join our dynamic team. You must be local to Kamloops, B.C., and/or be willing to relocate to Kamloops for this role. This role is perfect for someone passionate about customer service and skilled in sales, particularly in oils, lubricants, tools, and heavy-duty equipment. The ideal candidate should be adept at multitasking, possess excellent communication skills, and be comfortable with both computer systems and direct customer interactions.

Duties and Responsibilities:
  • Actively sell and promote the Big Country suite of products while supporting post-sale activities to ensure long-term customer success.
  • Prepare quotes and develop presentations in support of customer bids and proposals.
  • Manage customer communications, including phone calls, emails, and in-person meetings.
  • Support the technical requirements of Big Country products, including product training and demonstrations.
  • Assist with the delivery of products and services at customer sites as required.
  • Handle receiving, unloading, staging, and re-shipping of inventory.
  • Provide operational support and assist with marketing initiatives, including online promotions and trade show participation.
  • Travel as required for customer engagement, product training, and sales activities (estimated 50% travel / 50% local).
  • Perform additional duties as required to support overall business needs.

Requirements:
  • Proven sales experience, preferably with equipment, lubricants, and safety products.
  • Strong knowledge of heavy equipment used in construction, forestry, mining, and oil & gas industries.
  • Proficient in computer skills with the ability to navigate business systems and software efficiently.
  • Demonstrated ability to build and maintain strong customer and internal relationships.
  • Excellent communication, presentation, and interpersonal skills.
  • Willingness and ability to travel as required.
  • Experience using CRM software to manage customer relationships and sales activities.
  • Background in marketing, promotions, or trade show participation is considered an asset.
  • Proven sales experience, preferably with equipment, lubricants, and safety products.

Benefits:
  • Competitive salary and benefits package.
  • Comprehensive health insurance, including dental and vision.
  • Retirement savings plan.
  • Opportunities for professional development and training.
  • The company provided a laptop and a cell phone.
  • Company vehicle provided for work travel.

We want to thank all candidates who applied for this position. However, only those selected for an interview will be contacted.

Similar Jobs

More Jobs at Big Country Equipment Repair Ltd

More Manufacturing & Automotive Jobs

Find similar Product Support Sales Representative jobs: