BAE Systems

Product Support Program Engineering Manager

BAE Systems$108K — $130K *
Aerospace & Defense
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Engineering required
  • 10+ years of work experience in commercial aircraft technology
  • 8+ years of relevant work experience in aircraft support
  • Ability to lead development of reliability solutions such as Engine Control and FADEC
  • Strong communication skills for technical and business information
  • Proven interpersonal skills for interfacing and negotiating with stakeholders
  • Willingness to travel up to 10% to meet customer needs

Responsibilities

  • Lead technical interface activities with commercial and military customers
  • Provide technical support inputs for new product proposals
  • Manage product entry into service projects and compliance
  • Initiate sales growth initiatives while reducing costs
  • Conduct reliability reviews and implement corrective actions
  • Represent the business in industry conferences and working groups
  • Support development of test and repair capability budgets

Benefits

  • Health, dental, and vision insurance
  • 401(k) savings plan
  • Disability coverage and life insurance
  • Employee assistance program and legal plan
  • Paid time off and paid holidays
  • Various types of leave including paid parental and military
  • Recognition program with awards and incentives
Full Job Description
Job Description

The primary focus of the position is focused on the Commercial Engine Systems Products and Programs. Establishes and manages an effective team to support commercial/military aircraft aftermarket programs to meet established cost, schedule and technical requirements. Leads the technical product support activities on proposals. Works with the program manager and relevant support functions on the execution of assigned projects and programs. This position will report to the Engine Systems Market Program Manager with Fort Wayne.

The role will also be responsible to identify Aftermarket Services that will result in Sales and Revenue for BAE Systems. This involve visits to Customers to promote aftermarket services, leading new business capture opportunities and conducting "Request for Bid Approvals" (RBA's) internal to BAE Systems.

Key Functions of this role:
1. Lead technical interface activities with airline and Maintenance Repair and Overhaul customers to ensure lifecycle technical support from proposal through obsolescence management.
2. Lead technical support inputs for new product proposals to include bid preparation and financial recomendation.
3. Lead new product Entry Into Service projects including Product Support Agreements compliance, new and ongoing customer data and Component Maintenance Manuals development, and customer communication and training.
4. Lead initiatives to grow sales and reduce costs such as: overhaul development; component exchanges; product upgrades and technical insertions; modifications; warranty, loan, and exchange solutions; and intellectual property protection.
5. Lead field reliability reviews and root cause and corrective actions including engineering changes and Air Worthiness Directives, Service Letters, and Service Bulletins development.
6. Represent the business in industry conferences, standards development, working groups, and accident investigations.
7. Ensure compliance to Product Assurance Agreements for fielded products.
8. Support the development of test and repair capability budgets and plans.
9. Support customer Initial Provisioning conferences
10. Support product catalog management including obsolescence forecasting/retirement planning

Required Skills and Education

Requires a Bachelor's Degree in Engineering and 10 + years work to include 8+ years of relevant work experience in the support of commercial aircraft technology.

1. Ability to lead development of reliability solutions such as Engine Control and FADEC overhauls, including developing compelling business cases for customer marketing
2. Ability to lead creation of commercial and military offerings, including compelling business cases for internal resource allocation and proposal approvals
3. Requires demonstrated experience in exercise of discretion and independent judgment in the performance of duties
4. Strong communication skills to communicate technical and business information both orally and in writing
5. Exhibit sound interpersonal skills involving interfacing, coordinating and negotiating with company personnel, customers and suppliers
6. Strong computer skills
7. Willing and able to travel 10% to support customer and inter-site needs.

Benefits Information

Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.

Intern Benefits: Temporary employees generally are not eligible for BAE Systems benefits, but can elect to participate in the 401(k) savings plan. Temporary employees working 20+ hours per week are eligible for medical benefits, the employee assistance program, and business travel accident insurance.

Please note: Some benefits may be different for union employees that are governed by a collective bargaining agreement (CBA) or for positions covered by a wage law called the McNamara-O'Hara Service Contract Act (SCA).

About BAE Systems

BAE Systems plc is a British multinational arms, security, and aerospace company. It is among the world's largest defense contractors, with over 85,000 employees and operations in over 40 countries. BAE Systems is involved in the design, development, and manufacture of a wide range of products and services, including military aircraft, naval ships, and land vehicles. The company also provides a range of cybersecurity and intelligence services. BAE Systems has a long history, dating back to the 19th century, and has been involved in many major defense projects. Visit baesystems.com for more information.
Learn more about BAE Systems
Size
90,500 employees
Industry
Founded
1997
NASDAQ

Similar Jobs

More Jobs at BAE Systems

More Aerospace & Defense Jobs

Find similar Product Support Program Engineering Manager jobs: