Illinois Tool Works

Product Support Engineer

Illinois Tool Works$90K — $100K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Technical or scientific graduate education required.
  • Passion for technology and customer-driven innovation.
  • Understanding of materials testing and applications.
  • Positive attitude focused on customer needs.
  • Exceptional self-motivation and direction.
  • Cultural awareness and global mindset.
  • Strong verbal, written, and presentation skills.

Responsibilities

  • Collaborate with engineering, product, and sales teams to deliver solutions.
  • Engage with customers from various industries to enhance knowledge.
  • Provide live product demonstrations to prospective customers.
  • Offer technical sales support for the global sales organization.
  • Build constructive relationships across the organization.

Benefits

  • Health, dental, life, and LTD insurance.
  • Paid parental leave.
  • 401k plan with company match.
  • Generous tuition reimbursement program.
Full Job Description
Job Description:

Job Description

As the Product Support Engineer I, you will play a key role in bridging the gap between technical expertise and sales acumen, by collaborating with engineering, product teams, and sales teams to deliver effective solutions. You will engage with customers from diverse industries and backgrounds, which presents an opportunity for you to expand your knowledge and understanding of various markets. You will work directly with customers, provide live product demonstrations, and provide technical sales support for the global sales organization. This role reports to the Global Director of Static Aftermarket Accessories.

Qualifications

Successful applicants should have a technical or scientific graduate education, a passion for technology and customer driven innovation, and good understanding of materials testing and applications. Additional requirements include:
  • A positive attitude focused on understanding, anticipating, and responding to the needs of our customers, both internal and external to the department and organization.
  • Exceptionally self-motivated and directed.
  • A global mindset. Must be culturally aware and be able to build constructive and effective relationships across the organization.
  • Excellent verbal, written, interpersonal, communication and presentation skills with the ability to present at all levels of the organization.


Additional Information

Take this opportunity to join a professional and successful team where you can make a significant impact immediately. Enjoy competitive compensation and generous benefits that includes health, dental, life and LTD insurance, paid parental leave, 401k (with match), and a generous tuition reimbursement program.

Compensation Information:

This position has a starting salary range of $90,000 to $100,00 per year plus an annual bonus. Pay is determined by several factors, including a candidate's experience, relevant skills, and qualifications

About Illinois Tool Works

ITW is an industrial manufacturing company that specializes in the fields of industrial machinery, engineering, operations, sales, marketing, finance, and accounting. It's in deep-sea oil rigs, aerospace technology, bridges and wind turbines, healthcare, the spaces in which they live and work, the cars they drive, and the mobile devices they rely on. It was founded in 1912 and headquartered in Glenview Nas, Illinois.

Illinois Tool Works Careers

Join the dynamic team at Illinois Tool Works (ITW), a global leader in diversified manufacturing, where innovation and excellence drive us forward. ITW offers unparalleled job opportunities, fostering a culture of growth and leadership in the industry.

Work You’ll Do

At Illinois Tool Works, you will be part of a professional community that thrives on creativity and innovation. Our employees are equipped with the skills needed to succeed and are provided with endless opportunities for professional growth. Engage in work that matters, with projects that transform industries and enhance futures.

Explore Career Paths

Whether you're seeking an internship, a graduate opportunity, or a seasoned professional position, ITW offers a range of career paths across various departments. Our team benefits from a supportive and diverse working environment where every member’s contribution is valued.

Innovate and Lead

Join a team where innovation leads to revolutionary solutions in industries worldwide. At ITW, you will work alongside industry experts to develop new ideas and strategies that keep us at the forefront of technological advancements. Your career at ITW will be marked by a continuous journey of growth and leadership.

Develop Your Skills

With ITW’s commitment to professional development and diversity training, you will enhance your skills through targeted training programs and workshops. These opportunities not only boost your career but also ensure you stay competitive in the job market.

Be Part of Our Culture

ITW is dedicated to building a culture that respects and embraces diversity, encourages innovation, and fosters leadership. Our team is our greatest asset, and we believe in providing them with the benefits and resources they need to succeed both professionally and personally.

Networking and Professional Growth

Expand your professional network through ITW’s global presence and collaborative work environment. Engage with professionals across different sectors, gaining insights that can lead to significant career advancements. Our networking events and professional groups help you connect with key industry leaders and peers.

Join Our Team

Search for open positions that match your skills and interests on the ITW Careers page. We are looking for passionate, curious, and solution-driven team players who are ready to take their career to the next level.

Stay Connected

Keep up to date with the latest industry trends, company news, and career tips by following our careers blog. Personalize your experience by subscribing to job alert emails, tailored to your preferences and career goals. Explore the opportunities at Illinois Tool Works today and discover how your expertise can help shape the future of our company and the industries we serve. Join us in our mission to achieve excellence through innovation and leadership.
Learn more about Illinois Tool Works
Size
45,000 employees
Market Cap
$68.1 billion
Industry
Net Income
$2.1 billion
Founded
1912
5 Year Trend
+1.2%
Revenue
$12.5 billion
NASDAQ

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