As the Product Strategy Manager, you will drive the business strategies and lifecycle of a portfolio comprised of multiple product lines from our foodservice-industry-focused risk and compliance business segment. Serving as an internal advocate and leader for the portfolio, you will be responsible for managing the day-to-day business of the products, monitoring portfolio performance, conducting customer learning activities and competitive analysis, as well as identifying customer-focused solutions to meet market needs. You will also collaborate closely with stakeholders across Development, Marketing, Sales, Platforms, Information Technology (IT), Regulatory, Customer Operations, and Finance & Accounting.

Ideal candidates bring a minimum of three years product management experience within B2B or B2C digital education products, as well as understanding of eLearning capabilities and education trends. Position requires a highly creative, curious, and collaborative leader, with the strategic tenacity to move business forward.

Position operates out of our Chicago office with a required three days onsite, Monday - Wednesday, with flexibility to work remote on Thursday and Friday.

The work you will do as part of our Product Management team will positively impact our continued efforts to develop a strong industry workforce. We look forward to hearing from you!

We are proud to offer our team members comprehensive benefits, designed to support their financial, professional, and personal well-being. In addition to outstanding healthcare coverage (medical, dental and vision), competitive salaries, generous vacation and leave time, we offer a matching 401(k) plan, a unique collection of corporate discounts and memberships, as well as programs to support career and skills development, including learning and tuition assistance, and so much more.

Responsibilities

• Develop, communicate, and execute a strategic plan for a multi-product portfolio in the Health & Safety business segment that grows market share and revenue.
• Cultivate a comprehensive understanding of and maintain expertise on the market landscape of the restaurant, food service, and food retail industries for products in the assigned portfolio, including customer needs and expectations; competitive landscape; market trends; and potential threats and opportunities.
• Manage the product life cycle for all products in the assigned portfolio, from business case to retirement, within scope and budget.
• Collaborate with and support other functional leaders across the Business Services team and the larger Product organization.
• Collaborate with and support portfolio-related work of the course and exam development teams.
• Partner with Platforms and IT teams to frame business requirements for technology that supports product implementation and delights customers.
• Work with Business Analysts to frame requirements needed for the PBIs (user stories) that drive technical work related to assigned products and other team projects.
• Work closely with other Health & Safety teams (Regulatory; Accreditation; etc.) to meet business segment goals.
• Leverage a data-driven and research-based approach to ensure products in portfolio meet B2C and B2B customer expectations and implementation requirements, including purchase, access, and delivery.
• Be the visionary and advocate for the portfolio, driving goals for the portfolio with internal partners and stakeholders.
• Provide thought leadership on pricing, business model, and technology strategies.
• Identify and test product ideas, assumptions, and features using focus groups, customer interviews, user testing, and advisory groups.
• Regularly analyze product and portfolio plans to align revenue forecasting and measurement of progress towards goals.
• Assist the Sr. Director, Product Management in driving departmental goals.

Requirements

• Bachelor's degree required; master's in business administration preferred.
• Minimum three years of experience in product management, marketing, or development.
• Experience in B2B and B2C digital education/training software products a plus.
• Deep functional knowledge of product life cycles, strategic planning, sales, and marketing strategy.
• Proven experience and knowledge of education/training and certification software and delivery solutions (e.g., Learning Management Systems).
• Strong communication skills; verbal, written and presentation.
• Self-motivated, customer-focused, and capable of building business partnerships.
• Highly effective organizational, time-management, priority-setting and problem-solving skills.
• Strong interpersonal, negotiation, conflict management, and diplomacy skills.
• Computer proficiency across MS Office, including Excel, Word, Outlook, and PowerPoint. Ability to learn other computer software program/database systems as needed.
• Highly adaptable; ability to work well under pressure, within fast-paced environment, both in office and virtual.
• Functional knowledge of financial and business metrics.
  Ability to maintain confidentiality of work records.
• Positive, progressive attitude
• Sound business judgment; accurately differentiate situations that require upper-management consultation from those that allow for independent decision-making.
• Ability to prioritize and drive multiple projects in a fluid, politically sensitive business environment.
• Occasional travel may be required.