Job Description

Your Role

The New Product Development team advances scalable product capabilities that support Blue Shield's self-funded ASO growth, operational efficiency, and market competitiveness. The Product Strategist, Principal will report to the Senior Manager, Product Strategy. In this role you will lead ASO modernization efforts across current and future roadmap priorities, including data integration, client-specific network needs and plan design, billing modernization, and reusable platform capabilities. In this role, you will translate employer, broker, member, operational, and market needs into prioritized capabilities, measurable business outcomes, and executable roadmaps that improve ease of doing business and enable profitable self-funded growth.

Responsibilities

Your Work

In this role, you will:

• Be accountable for evolving business line portfolios to deliver membership/OI targets and designing a competitive portfolio, accounting for acquisition, retention, and performance improvement
• Architect product strategy/plan designs based on benefit intent and functions as a central resource as products/plan designs move through the implementation life cycle
• Guide/supervise creation and interpretation of business product performance analytics to drive ongoing portfolio management and strategy
• Ensure delivery of innovation pipeline submissions from product line management, facilitating translation of product strategy to formal business requirements
• Track benefit design, implementation, and filing updates/impacts in collaboration with Product Lifecycle Management and escalate/resolve reported issues on behalf of the business line General Manager
• Partner with market-facing and Product Strategy teams to translate feedback into prioritized capabilities that drive growth
• Partner with internal and external partners to resolve dependencies, align decision rights, and move complex capabilities from concept through implementation readiness

Qualifications

Your Knowledge and Experience

• Requires a bachelor's degree or equivalent experience
• Requires at least 10 years of prior relevant experience
• Requires at least 5 years of product management, product strategy, product implementation, management consulting, health plan operations, or related experience
• Requires experience translating ambiguous business problems into product capabilities, requirements, roadmaps, and measurable outcomes
• Requires experience leading complex cross-functional initiatives that require coordination across internal and external partners
• Requires experience with healthcare payer operations, self-funded/ASO products, funding and payment models, benefit configuration, health and care navigation vendor integrations, claims, eligibility, billing, or related health plan capabilities
• Experience with health plan platforms or configuration systems preferred
• Experience with network customization and benefit design preferred
• Experience working with external vendor data sharing and integration preferred
• Graduate degree, PMP, SAFe, CSPO, Lean, product management, health care administration, informatics, or related certification preferred

Hybrid

This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into the office two days each week.

Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.

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Physical Requirements:

Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.

Please click here for further physical requirement detail.