First American

Product Solutions Lead, Residential Lending

First American$122K — $149K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in solution design, product management, or enterprise transformation
  • Experience in designing complex solutions in large organizations
  • Strong knowledge of distributed systems and APIs
  • Familiarity with modern software delivery and cloud technologies
  • Ability to evaluate trade-offs across multiple factors
  • Familiarity with AI and emerging technologies
  • Excellent stakeholder engagement and communication skills

Responsibilities

  • Define and evolve product and capability roadmaps for residential lending
  • Identify opportunities for product modernization and differentiation
  • Collaborate on end-to-end solution designs for complex projects
  • Evaluate architectural trade-offs across business and technology layers
  • Define scalable solution patterns for operational efficiency
  • Assess API and integration requirements with technology teams
  • Drive continuous improvement in products and customer journeys

Benefits

  • Comprehensive benefits including EFAP and Wellness Essentials
  • Group retirement savings plan with company match
  • Hybrid work arrangements
  • Generous paid time off and holidays
  • Paid volunteer opportunities with donation matching
  • Employee recognition programs and referral incentives
  • Opportunity to participate in stock purchase plan
Full Job Description
As a Product Solutions Lead, Residential Lending, you will play a key role in shaping the design and evolution of residential lending products, platforms, and supporting capabilities. This role focuses on translating business objectives into scalable, integrated, and customer-centric solutions that enable long-term growth and operational efficiency. Working closely with Product, Technology, Operations, Sales, and Lender Relations teams, you will help define future-state capabilities, evaluate solution approaches, and guide the evolution of lending platforms. The role requires strong systems thinking, technical fluency, and the ability to connect business needs with application design, APIs, integrations, data flows, and platform capabilities. The successful candidate will bring a blend of product expertise, solution design experience, and technology knowledge to help ensure solutions are scalable, maintainable, secure, and aligned with business objectives. HERE’S HOW YOU’LL CONTRIBUTE: Product Strategy & Capability Evolution • Help define and evolve strategic product and capability roadmaps for residential lending solutions • Identify opportunities for modernization, automation, and product differentiation • Assess capability gaps and support development of future-state operating and technology models • Ensure product direction considers both immediate business needs and long-term platform objectives Solution Design & Systems Thinking • Collaborate with business and technology teams to design end-to-end solution approaches for complex initiatives • Evaluate solution options and architectural trade-offs across business, process, data, integration, and technology layers • Define scalable solution patterns that support growth, flexibility, and operational efficiency • Support creation of target-state solution models and transition roadmaps • Ensure new capabilities align with broader platform strategies and enterprise objectives Platform, API & Integration Design • Partner with technology teams to define API, integration, and service interaction requirements • Assess system dependencies, data flows, platform boundaries, and integration approaches • Promote reusable services and capabilities that reduce duplication and improve platform consistency • Support evolution toward modern, API-enabled and event-driven platform architectures • Identify opportunities to simplify complex processes through improved system design and integration strategies Technology Enablement & Modernization • Collaborate with engineering teams to ensure solutions are maintainable, resilient, secure, and scalable • Support evaluation of emerging technologies, cloud-native capabilities, AI, and automation opportunities • Contribute to modernization initiatives focused on improving platform performance and business agility • Help balance delivery priorities with technical sustainability and long-term platform health Cross-Functional Collaboration • Work closely with Product Managers, Product Owners, Business Analysts, Architects, and Engineering teams to align priorities and solution outcomes • Facilitate discussions that bridge business requirements and technical implementation considerations • Support development teams in understanding business context and desired customer outcomes • Build strong partnerships across business and technology stakeholders Performance & Continuous Improvement • Define success measures for strategic initiatives and platform enhancements • Use data and operational insights to identify improvement opportunities • Drive continuous optimization of products, capabilities, and customer journeys • Promote a culture of innovation, learning, and continuous improvement HERE’S WHAT YOU’LL BRING: • 8+ years of experience in solution design, product management, systems analysis, platform strategy, enterprise transformation, or related disciplines • Experience designing complex business and technology solutions within large-scale organizations • Strong understanding of distributed systems, APIs, integrations, data flows, application ecosystems, and platform-based architectures • Experience defining target-state capabilities, solution roadmaps, and modernization strategies • Understanding of modern software delivery practices, cloud technologies, microservices, and event-driven architectures • Ability to evaluate trade-offs across business value, scalability, complexity, cost, risk, and maintainability • Familiarity with AI, automation, and emerging digital technologies • Strong stakeholder engagement, facilitation, and communication skills • Excellent analytical, problem-solving, and systems-thinking capabilities • Experience within residential lending, financial services, insurance, or other regulated industries is an asset Total Direct Compensation: $122,000 to $149,200 Any pay range is in $CAD. The stated pay range reflects the total expected compensation for this role (e.g., base pay plus any expected incentives or allowances, where applicable) HERE’S WHAT SETS US APART:  Through mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results. • Comprehensive benefits that include Employee and Family Assistance Program (EFAP) and Wellness Essentials • Group retirement savings plan with company match • Paid holidays and generous paid time off • Hybrid work arrangements • Paid volunteer opportunities and charitable donation matching • Employee recognition programs that include referral incentives • Potential for performance-based incentives  • The opportunity to participate in our stock purchase plan • And more! *As per terms of the employment agreement

About First American

First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment. The First American Family of Companies' core business lines include title insurance and closing/settlement services; title plant management services; title and other real property records and images; valuation products and services; home warranty products; property and casualty insurance; and banking, trust, and investment advisory services.

First American Careers

Join the vibrant team at First American, a leading company renowned for its commitment to innovation, leadership, and professional excellence. As one of the most respected names in the industry, First American offers unparalleled job opportunities that propel your career to new heights.

Work You’ll Do

At First American, your work transcends ordinary job responsibilities. You will be part of a dynamic team that drives industry standards through innovation and leadership. Engage in projects that transform our services and, by extension, the industry itself, making an impact that matters.

Explore a World of Opportunities

Whether you're looking for an entry-level position or a more senior role, First American presents a spectrum of career paths across various departments. Our job opportunities are designed to foster professional growth and personal achievement.

Internship Programs

Kickstart your career with First American’s internship programs. These opportunities are perfect for gaining real-world experience, enhancing your skills, and networking with industry leaders. Our internships provide a robust foundation for future employment and are a stepping stone to full-time positions within the company.

Culture and Benefits

First American is committed to creating a workplace where every team member feels valued. We celebrate diversity and are dedicated to creating an inclusive environment. Our benefits package is comprehensive, supporting both your professional and personal life, including health, wellness, and continuous learning opportunities.

Professional Development and Training

We believe in nurturing our team’s skills through targeted training programs, including leadership development and diversity training. These initiatives ensure that you are equipped to meet the challenges of today and tomorrow, fostering an environment of continuous improvement and personal growth.

Join Our Team

Embark on your First American journey today by exploring the various positions available. We are actively hiring and looking for talented individuals who are passionate, curious, and driven to excel. Check out our open positions, tailor your resume, and prepare for an interview where you can showcase your unique abilities.

Stay Connected

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Networking and Growth

At First American, career growth is complemented by opportunities to connect and collaborate with professionals across the company. Engage in networking events that can open doors to numerous career paths and professional relationships.

Why First American?

Choosing First American means opting for a career where your skills are appreciated and your contributions are valued. Here, every employee is empowered to reach their full potential, supported by our culture of growth, leadership, and innovation. Join First American today and be part of a team that is reshaping the future through exceptional service, dedication, and a commitment to excellence. Explore the positions we have available and take the first step towards a rewarding career at First American.
Learn more about First American
Size
22,233 employees
Market Cap
$5.4 billion
Industry
Net Income
$696.4 million
Founded
1889
5 Year Trend
+10.6%
Revenue
$7 billion
NASDAQ

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