DR Horton

Product Research Lead

DR Horton$90K — $120K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a relevant field such as Human-Computer Interaction or Marketing Research
  • Five years of experience in user or market research
  • Proficient in qualitative and quantitative research methods
  • Strong analytical and research synthesis skills
  • Ability to communicate complex findings effectively
  • Familiarity with user research methodologies and customer experience principles

Responsibilities

  • Lead user research to identify customer needs and behaviors
  • Design and conduct qualitative and quantitative research studies
  • Synthesize research findings into actionable product insights
  • Collaborate with Product Managers and Designers on research objectives
  • Develop customer personas and journey frameworks for product development
  • Analyze customer feedback and market trends for product enhancements
  • Establish best practices for research methodologies

Benefits

  • Medical, Dental and Vision insurance
  • 401(K) plans
  • Employee Stock Purchase Plan
  • Flex Spending Accounts
  • Life and Disability Insurance
  • Paid Vacation, Sick Leave, and Holidays
  • Multiple voluntary benefits options
Full Job Description
Product Research Lead. The right candidate will perform various accounting or finance functions with limited supervision by being able to identify issues, research, develop solutions and implement such solutions.

Essential Duties and Responsibilities include the following. Other duties may be assigned.
  • Lead user research initiatives to identify customer needs, behaviors, motivations, and pain points across digital products and marketing experiences
  • Design and execute qualitative and quantitative research methodologies, including interviews, surveys, usability studies, journey mapping, and behavioral analysis
  • Synthesize research findings into actionable insights that inform product strategy, feature prioritization, and experience design decisions
  • Partner with Product Managers, Designers, Marketing teams, and business stakeholders to define research objectives and evaluate proposed solutions
  • Develop customer personas, user segments, and journey frameworks that support product development and marketing initiatives
  • Analyze customer feedback, usage data, market trends, and competitive insights to identify opportunities for product and experience enhancements
  • Establish research standards, frameworks, and best practices to ensure consistency and reliability across research activities
  • Present findings and recommendations to leadership and cross-functional teams through reports, workshops, and stakeholder presentations
  • Maintain a centralized repository of research findings, customer insights, and experience recommendations
  • Evaluate emerging research tools, methodologies, and technologies to enhance organizational research capabilities
  • Conduct all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
  • Ability to travel overnight


Education and/or Experience
  • Bachelor's degree in Human-Computer Interaction, Psychology, Marketing Research, User Experience, Business, or a related field
  • Five (5) years of experience in user research, product research, market research, customer insights, or related disciplines
  • Experience conducting both qualitative and quantitative research
  • Knowledge of user research methodologies, customer experience principles, and behavioral analysis techniques
  • Strong analytical, research synthesis, and stakeholder communication skills
  • Ability to translate complex research findings into practical business and product recommendations
  • Ability to apply common sense understanding to carry out instructions furnished in written and oral form or via DRH applications
  • Ability to sit for majority of 8-hour workday; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Specific vision abilities required by this job include close vision and peripheral vision
  • The noise level is generally moderate


Preferred Qualifications
  • Experience supporting digital products, customer-facing applications, or marketing technology platforms
  • Experience with analytics, experimentation, or customer experience optimization tools


Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:

  • Medical, Dental and Vision
  • 401(K)
  • Employee Stock Purchase Plan
  • Flex Spending Accounts
  • Life & Disability Insurance
  • Vacation, Sick, Personal Time and Company Holidays
  • Multiple Voluntary and Company provided Benefits

About DR Horton

D.R. Horton, Inc. is the homebuilding companies in the United States. The Company constructs and sells homes through its operating divisions in 27 states and 78 metropolitan markets of the United States, primarily under the name of D.R. Horton, America’s Builder. During the fiscal year ended September 30, 2013 (fiscal 2013), the Company closed 24,155 homes. Through its financial services operations, the Company provides mortgages financing and title agency services to homebuyers in many of its homebuilding markets. DHI Mortgage, its 100% owned subsidiary, provides mortgage financing services primarily to the Company’s homebuilding customers and generally sells the mortgages it originates and the related servicing rights to third-party purchasers. In May 2014, the Company acquired homebuilding operations of Crown Communities.

DR Horton Careers

Join the dynamic team at DR Horton, America's largest home construction company, and contribute to our mission of delivering the dream of homeownership. As a leader in the industry, DR Horton offers unparalleled job opportunities that promise growth, innovation, and leadership development. Work You’ll Do At DR Horton, you will be part of a culture that values diversity, professional growth, and collaborative success. Our team is committed to excellence and pushing the boundaries of what is possible in home construction. Whether you are looking to start your career through our robust internship programs or seeking to advance as a seasoned professional, DR Horton provides the platform to elevate your career to new heights. Transform Your Career Embrace the opportunity to lead projects that redefine communities and improve lives across the nation. DR Horton is at the forefront of the construction industry, integrating sustainable practices and innovative designs in every project. With a focus on continuous improvement and employee empowerment, DR Horton is a place where your skills will be honed, and your contributions recognized. Join Our Team DR Horton is looking for passionate, curious, and solution-driven team players. Explore job opportunities in various fields, from engineering to sales, where your expertise will help shape the future of housing in America. Innovative Work Environment Engage in work that matters with a team that combines deep industry expertise with a passion for quality and innovation. At DR Horton, you will collaborate with talented professionals who are dedicated to setting new standards in the housing industry. Benefits and Growth DR Horton is committed to the well-being and development of its employees. Enjoy competitive benefits, including health, vision, and dental insurance, retirement plans, and generous paid time off. We believe in nurturing our team’s potential by providing leadership and diversity training that fosters a diverse and inclusive workplace. Networking and Professional Development Advance your career with DR Horton’s commitment to professional development and networking. Gain access to industry-leading training, certification programs, and professional development workshops that will equip you with the tools needed for success. Explore Discover the various career paths available at DR Horton and find the position that best matches your skills and interests. From on-site construction roles to corporate positions, the opportunities at DR Horton are as diverse as the communities we build. Stay Connected Join the DR Horton team and stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Search DR Horton Jobs Search open positions that match your skills and interest. We look for individuals who are driven, creative, and ready to contribute to our team’s success. Keep Up to Date Stay informed with the latest news, job alerts, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at DR Horton. Join us at DR Horton, where your career aspirations can be realized and where you can be part of crafting the American dream.
Learn more about DR Horton
Size
11,788 employees
Market Cap
$766.4 million
Industry
Net Income
$66 million
Founded
1978
5 Year Trend
+67.8%
Revenue
$991.6 million
NASDAQ

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