Motorola Solutions

Product Reliability Engineer

Motorola Solutions$100K — $120K *
Allen, TX 75002In-Person
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor of Science in Electrical Engineering, Systems Engineering or related technical equivalent.
  • 4+ years of product reliability experience
  • Knowledge of Linux is a plus
  • Must have a current, valid driver's license
  • Must be available to travel up to 30% annually
  • Must be able to obtain background clearance as required by government customer.

Responsibilities

  • Communicate effectively both orally and in writing, demonstrating a high sense of urgency.
  • Analyze failure data collaboratively with Quality, manufacturing, support, and deployment teams to identify product issues.
  • Conduct device logs analysis (Linux based) to determine specific failures and status at failure.
  • Test and reproduce field issues using returns and existing inventory, providing instructions to development engineering.
  • Develop test methods and reliability testing protocols to identify root causes of field issues.
  • Travel to customers to gain insights into product issues and implement solutions.
  • Document testing plans, results, and customer impacts comprehensively.

Benefits

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!
Full Job Description
Department Overview
Product Reliability bridges the gap between development engineering, manufacturing, and the customer by understanding fielded product or customer issues then bringing all aspects of the problem together to provide actionable direction for full root cause and resolution of issues.
Job Description

Responsibilities:
  • Excellent communication skills (oral and written) and must also have a high sense of urgency, strong work ethic and is results oriented.
  • Identify Mobile Video fielded product issues through failure data analysis and collaborative efforts with Quality, manufacturing, support, and deployment teams.
  • Device logs analysis (Linux based) to identify specific failures, frequency of occurrence, and device status at the time of failure.
  • Test products in-office (field returns and existing inventory) to reproduce field issues and provide development engineering with specific instructions on reproducing the field failure.
  • Experience with typical lab equipment -- volt meter, oscilloscopes, spectrum analyzer, power supplies.
  • Develop test methods to aid in identifying the root cause of field issues.
  • Utilize typical lab equipment to identify root cause of fielded issues (volt meter, oscilloscope, spectrum analyzer, power supplies, etc....).
  • Performing reliability testing including Electrical & Mechanical Stress Testing, Shock/Drop/Vibration Testing, and Environmental testing to reproduce field failures.
  • Travel to impacted customers to better understand the product issues and/or implement solutions.
  • Apply DOE & FMEA methods in identifying root cause and qualifying resolution.
  • Detailed documentation of testing plans, testing results, and customer impacts.
  • Knowledge of battery and energy products required with ability to read schematics and technical drawings.
  • Maintain calm and focus under stressful situations when working with law enforcement customers.
  • Work independently as well as in cross-functional teams.
  • Self-motivated and self-managed to perform the required duties at a distance from direct supervision.
  • Present findings/recommendations to peers, manager, and senior management.


Qualifications:
  • Bachelor of Science in Electrical Engineering, Systems Engineering or related technical equivalent.
  • 4+ years of product reliability experience
  • Knowledge of Linux is a plus
  • Must have a current, valid driver's license
  • Must be available to travel up to 30% annually.
  • Must be able to obtain background clearance as required by government customer.


Target Base Salary Range: $100,000 - $120,000

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

#LI-CA1

Basic Requirements
  • Bachelors Degree
  • 4+ years of product reliability, engineering, or technology experience
  • Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Travel Requirements
25-50%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes

Our U.S. Benefits include:
  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!


About Motorola Solutions

Motorola provides products, technologies, and services for mobile, wireline digital communication, information, and entertainment applications. Its product portfolio includes smartphones operating on the Android operating system, feature phones, media tablet devices, wireless accessories, and more. Its range of smartphone products includes the Moto X first generation, Moto X second generation, Moto G first generation, Moto G second generation, and more. It is also the manufacturer of Moto 360, a smartwatch that provides services such as notifications, updates, and other related features. It also provides monitors, cordless phones, applications, and accessories such as cases, wireless headsets, wireless speakers, and more. In addition, it provides multimedia content, including video, voice, messaging, and cloud-based and Internet-based applications and services to multiple screens such as mobile devices, televisions, media tablets, and personal computers. Its Medios service platform enables service providers to deliver content on devices. Motorola is based in Chicago, Illinois. It primarily sells its products in the United States, China, Brazil, and Singapore. Motorola currently operates as a subsidiary of Google Inc.

Motorola Solutions Careers

Join the dynamic team at Motorola Solutions today and be part of a company renowned for its relentless innovation, leadership in technology, and a commitment to professional excellence. As a global leader in communications and electronics, Motorola Solutions offers unparalleled job opportunities designed to empower your career growth and development. Work You’ll Do At Motorola Solutions, you will collaborate with a diverse team of experts who are at the forefront of technological innovation and public safety solutions. Our work impacts lives, ensuring safety and security for communities around the world. You will be part of a culture that values diversity, equity, and inclusion, and where every team member’s contribution is valued. Lead in Innovation and Technology Motorola Solutions is not just about radios and hardware; we are at the cutting edge of software solutions, AI, and data analytics. By joining our team, you will work on groundbreaking projects that redefine how public safety communicates in the digital age. Your work will help develop smart solutions that keep people safe and businesses thriving. Grow Your Career With Motorola Solutions, your career trajectory is boundless. We offer a variety of professional development and leadership training programs to help you hone your skills and advance within the company. From internships to full-time positions, Motorola Solutions is committed to nurturing talent and fostering an environment where innovation thrives. Benefits and Culture Our employees enjoy a competitive package of benefits that supports their life and well-being. These include health, vision, and dental insurance, employee assistance programs, and flexible working arrangements. At Motorola Solutions, we believe in maintaining a work-life balance that fosters both personal and professional growth. Join Our Team Explore the numerous employment opportunities at Motorola Solutions. Whether you are a seasoned professional or a recent graduate, we have positions ranging from engineering to marketing, sales to project management. We are hiring individuals who are passionate, curious, and ready to drive change. Networking and Professional Development Motorola Solutions values networking and connections within the industry. We encourage our employees to engage in various professional groups and forums to enhance their networking skills and industry knowledge. This engagement is pivotal in fostering a collaborative environment and sparking innovation within our teams. Internship Programs Our internship programs offer a robust introduction to the world of public safety solutions and communications technology. Interns at Motorola Solutions gain hands-on experience, working alongside seasoned professionals and participating in projects that make real-world impacts. Stay Connected Join the Motorola Solutions career community to stay updated on new job openings, company news, and industry developments. Tailor your job search with our career tools and get tips on crafting the perfect resume and acing your interview. Search Motorola Solutions Jobs Ready to start your journey with Motorola Solutions? Search open positions that match your skills and interests. We are looking for individuals who are driven, creative, and ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Motorola Solutions.
Learn more about Motorola Solutions
Size
18,700 employees
Market Cap
$42.7 billion
Industry
Net Income
$949 million
Founded
1928
5 Year Trend
+6.2%
Revenue
$7.4 billion
NASDAQ

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