Product Owner

Concora Credit Inc.

$90K — $120K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years managing cross-functional teams in complex organizations
  • Proven experience with mission-critical, 24x7 production systems
  • Strong facilitation and interpersonal skills
  • Effective verbal and written communication skills for technical and non-technical audiences
  • Ability to summarize and present complex technical concepts
  • Excellent documentation skills for technical specifications
  • Capable of identifying improvement opportunities and managing priorities

Responsibilities

  • Act as the product owner for new capabilities and system management
  • Collaborate with delivery managers and UX designers to meet quality and feature goals
  • Ensure usability and quality of implemented features
  • Maintain and prioritize backlog based on business needs
  • Provide regular updates and suggest trade-offs to the business
  • Oversee quality for deployments and user acceptance testing
  • Collaborate with IT teams to troubleshoot and resolve product issues
  • Create and maintain comprehensive documentation
  • Motivate development teams and manage project constraints
  • Work within an Agile team

Benefits

  • Medical, Dental, and Vision insurance for employees and families
  • Paid Time Off (PTO) to relax and recharge
  • 6 company-observed paid holidays plus 3 floating holidays
  • 401k with employer match up to 4% after 90 days
  • Pet Insurance for furry family members
  • Wellness perks including onsite fitness equipment and access to the Headspace App
  • Tuition Reimbursement for professional development
  • Flexible Spending Accounts for tax savings
  • Life and AD&D Insurance for added peace of mind
  • Company paid Long-Term Disability and optional Short-Term Disability
Full Job Description
Overview

As a Product Owner, you’ll help drive Concora Credit’s Mission to enable customers to Do More with Credit – every single day.

 

The impact you’ll have at Concora Credit:

You’ll work with a cross-functional team consisting of IT developers, business analysts, business leaders, and others to help turn business ideas and concepts into delivered outcomes. This requires collaborating with a wide variety of technical and business stakeholders to deliver high-quality outcomes, periodically correct errors, and implement changes to systems. You’ll be responsible for translating new capabilities into technical requirements, writing user stories, establishing monitoring plans, conducting testing, and maintaining high standards for a consumer-facing operation.

 

Responsibilities

As our Product Owner, you will:

  • Act as the product owner for developing new capabilities and understanding the operation of systems and their dependencies.
  • Working with delivery managers, architects, UX designers and development teams to ensure the business, quality and feature goals are met for each release
  • Be responsible and accountable for the usability and quality of implemented features
  • Manage and maintain backlog of work to be completed, appropriately prioritizing based on business need and company value
  • Provide regular and transparent updates to the business on the status of the product, calling out any risks and proposing tradeoffs or alternate solutions as needed
  • Provide quality oversight for deployments, including multi-step scheduling and user acceptance testing plans
  • Work directly with internal IT teams and vendors to identify, research, diagnose root cause, and to implement solutions to resolve issues within the product if they occur
  • Create and maintain accurate and comprehensive documentation
  • Motivate development team and drive performance by setting clear goals and lead collaborative achievements. Understand and manage to deadlines, cost constraints, and impact on other teams, and make resource and design trade-offs based on those factors
  • Work within an Agile Team
  • Other duties as assigned

These duties must be performed with or without reasonable accommodation.

 

We know experience comes in many forms and that many skills are transferable. If your experience is close to what we're looking for, consider applying. Diversity has made us the entrepreneurial and innovative company that we are today.

Qualifications

Requirements:  

  • Experience understanding and managing complex processes, including technology details. 
  • 5 years of experience in managing cross-functional teams with a demonstrated expertise in navigating through complex and cross-functional organizations.  Specific focus on building, delivering and maintaining mission critical, 24x7 production systems is required. 
  • Facilitation, interpersonal skills, consensus building skills, and effective decision making required. 
  • Ability to communicate effectively verbally and in writing with technical staff and non-technical staff-users. 
  • Must be able to present technical concepts, diagrams, and other technical assets to business partners, managerial and technical audiences.  
  • Excellent documentation skills for defining and producing technical and functional specifications. 
  • Ability to identify opportunities for improvement, and to prioritize own work and meet deadlines. 
  • Ability to extract and abstract the core essence of complex workflow and execution scenarios 
  • Recognize and resolve ambiguous and conflicting objectives. 

 

What’s In It For You: 

  • Medical, Dental and Vision insurance for you and your family 
  • Relax and recharge with Paid Time Off (PTO) 
  • 6 company-observed paid holidays, plus 3 paid floating holidays 
  • 401k (after 90 days) plus employer match up to 4% 
  • Pet Insurance for your furry family members  
  • Wellness perks including onsite fitness equipment at both locations, EAP, and access to the Headspace App 
  • We invest in your future through Tuition Reimbursement  
  • Save on taxes with Flexible Spending Accounts 
  • Peace of mind with Life and AD&D Insurance 
  • Protect yourself with company paid Long-Term Disability and voluntary Short-Term Disability 

 

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