American Airlines

Product Owner/Sr Product Owner, Technology Products

American Airlines • $90K — $130K *
Fort Worth, TX 76137In-Person
Enterprise Technology
Less than 5 years of experience
5 days ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field or 5 years of relevant experience
  • 3 years of experience in Product Management or related roles
  • Experience with determining Product Market fit and Go-to-Market strategy
  • Familiarity with Agile Product Management tools
  • Relevant certifications in Product Management/Product Delivery

Responsibilities

  • Contribute to Product Vision and Strategy aligned with Portfolio goals
  • Utilize technical knowledge for A/B testing and product analytics
  • Communicate on OKRs, product roadmap, and development plans
  • Coordinate with team members to manage product dependencies
  • Conduct continuous product discovery for valuable solutions
  • Define and maintain a healthy product backlog
  • Collaborate with internal teams, including UX, Technology, and Compliance

Benefits

  • Travel perks for employees and their families on global flights
  • Immediate access to health, dental, and vision benefits
  • Wellness programs for personal growth and health
  • 401(k) program with employer contributions after one year
  • Various additional benefits including pet insurance and travel discounts
Full Job Description
7/15/26

Location: DFW Headquarters Building 8 (DFW-SV08)
Cities: Fort Worth - TX
Requisition ID: 86477
This job will continue to be posted until at least 7/22/2026. If interested, please apply prior to this date.

Job Description

Product Owner/Sr Product Owner, Customer Notifications is a role within the Digital Platforms team in the Customer Experience organization. The ideal candidate will be comfortable working with a variety of stakeholders to set clear goals and results for shaping and enhancing our Email Service Provider (ESP) platform. This role offers the opportunity to drive product priorities, conceptualize, define, and execute email strategies and new feature capabilities by bridging the gap across business, products, and IT.

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
  • Contributes to the cocreation of Product Vision and Product Strategy tied to Portfolio goals
  • Utilizes technical knowledge such as A/B testing, product architecture, continuous deployment process, DevOps practices, data models and analytics, querying languages, tools supporting automation/metrics and other technologies in support of the products/services owned
  • Communicates regularly on OKRs, product roadmap, planned development, upcoming releases, and areas requiring leadership's attention
  • Coordinates with other Product team members to manage product dependencies and increments of value
  • Performs continuous product discovery and offers valuable solutions that align to Product OKRs
  • Understands the budgetary implications, related organizational constraints in factoring areas of focus
  • Uses data to define baselines, measure outcomes, share insights, order backlog items, etc.
  • Conducts competitive benchmarking, presents new technologies/solutions, identifies unmet/underserved need
  • Defines and maintains a healthy backlog, operating consistently in adopting organizational standards and presents the backlog items with squads and external team members
  • Seeks input from product, process and technology areas and balances time-sensitive improvements needed for maintaining both technical and product health
  • Collaborates with various internal team members (i.e. UX, Technology, Vendors, Risk, Compliance, Security
  • Influences leaders, squads and peers on product strategy, roadmap items, OKRs and upcoming releases
  • Practices agility in discovering and delivering value continuously


All you'll need for success

Minimum Qualifications- Education & Prior Job Experience
  • Bachelor's degree in related field plus 3 years of experience in Product Management/ Delivery (ex: product analyst, user researcher, product owner, etc.) or 5 years of relevant work experience

Preferred Qualifications- Education & Prior Job Experience
  • Experience determining Product Market fit and defining a Go-to-Market strategy
  • Demonstrate familiarity with Agile Product Management tools

Skills, Licenses & Certifications
  • Relevant certifications in Product Management/Product Delivery field
  • Has strong knowledge/expertise of product domain including the business model, constraints, regulations, user experiences, etc.


What you'll get

Feel free to take advantage of all that American Airlines has to offer:
  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
  • Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

About American Airlines

US Airways provides international and domestic air transport in the United States. It is owned by the American Airlines Group. US Airways utilizes a fleet of 343 mainline jet aircrafts, along with 278 regional jet and turbo-prop aircrafts operated by contract and subsidiary airlines under the name US Airways Express. It was originally established as All American Aviation.It operates an airline network with 193 destinations in 24 countries in North America, South America, Europe, and the Middle East. It also operates the US Airways Shuttle, a US Airways brand which provides hourly service between Boston, New York City, and Washington, D.C.As of October 2013, US Airways employed 32,312 people worldwide and operated 3,028 daily flights.US Airways is a member of Oneworld, and it currently operates along with American Airlines as a result of a merge between the two holding companies of these airliners.US Airways was established in 1973. It operates hubs at Charlotte/Douglas International Airport, Philadelphia Inte...

American Airlines Careers

Join the dynamic team at American Airlines, a leader in global aviation and an innovator in the airline industry. With a wide range of job opportunities, American Airlines is the perfect place to advance your career, offering roles that cater to a variety of skills and professional interests. Work You’ll Do At American Airlines, you will be part of a team that is dedicated to providing world-class service and shaping the future of travel. Our employees enjoy a culture of collaboration and respect, where diversity and inclusion are celebrated. With American Airlines, you can contribute to a legacy of innovation and leadership in the skies. Transform Your Career American Airlines is not just a company; it's a community where you can grow your career through a robust suite of professional development and diversity training programs. Our leadership is committed to nurturing talent and recognizes the value of each individual’s growth. Join a team that leads with integrity and a passion for progress. At American Airlines, your career trajectory is bolstered by our commitment to innovation and excellence in the aviation industry. Internship Opportunities Kickstart your career with an internship at American Airlines. Gain invaluable industry experience, build your resume, and make connections that will propel your professional life. Our internships offer hands-on experience in a variety of departments, helping you discover your path in the aviation industry. Benefits of Working With Us American Airlines places immense value on the well-being of its team members. Employees enjoy competitive benefits including health, dental, and vision insurance, employee discounts, and flexible spending accounts. More than just perks, our benefits are designed to support your life, both at work and at home. Explore Job Opportunities Whether you’re looking to enhance your career in engineering, customer service, or leadership, American Airlines has a position that will match your skills and passions. We are continuously hiring and looking for motivated individuals who are ready to take their careers to new heights. Stay Connected Join Our Team Search open positions that align with your skills and interests. We are looking for passionate, curious, and solution-driven team players. SEARCH AMERICAN AIRLINES JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at American Airlines.
Learn more about American Airlines
Size
123,400 employees
Market Cap
$8 billion
Industry
Aerospace & Defense
Net Income
-$8.8 billion
Founded
1930
5 Year Trend
-5.7%
Revenue
$17.3 billion
NASDAQ
AAL
* Ladders Estimates

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