Product Owner Senior Advisor- Hybrid

Cigna

$100K — $130K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in Computer Science, Electrical Engineering or related field, plus 5 years in systems analysis.
  • Experience in the healthcare domain: claims, coverage/benefits, prior authorizations, ID cards.
  • Proven digital product ownership and product management skills.
  • Strong skills in web and mobile application design and UX principles.
  • Proficiency in Agile methodologies, specifically Scrum, and tools like Rally, Jira, and Wrike.
  • Experience gathering requirements and translating them into technical specifications.

Responsibilities

  • Collaborate with cross-functional teams to identify and prioritize digital features.
  • Facilitate requirement gathering sessions for product development.
  • Translate business needs into clear technical specifications for UX designs and analytics.
  • Define business requirements and develop comprehensive product roadmaps.
  • Lead design processes for web and mobile features, overseeing user navigation and layouts.
  • Manage and prioritize team backlog, breaking down epics into actionable tasks.
  • Analyze application performance issues to ensure timely and accurate delivery of products.

Benefits

  • Hybrid work schedule allowing flexibility between home and office.
  • Opportunity to work with cutting-edge digital technologies in healthcare.
  • Engagement in innovative and impactful projects focusing on user experience.
  • Collaboration with a diverse team of digital professionals and stakeholders.
  • Professional development opportunities in a forward-thinking organization.
Full Job Description

Cigna-Evernorth Services Inc. seeks a Product Owner Senior Advisor for the Plano, TX location to drive development and innovation of healthcare enterprise customer website portfolios to deliver best-in-class mobile and website experiences.

Responsibilities:

• Collaborate with digital leaders, product owners, content authors, designers, engineers, and scrum masters to ensure digital features related to claims, accounts (HRA/FSA/HSA), coverage/benefits, prior authorizations, and ID cards are identified, prioritized, documented, and successfully delivered.

• Facilitate requirement gathering sessions.

• Articulate and translate business needs into technical specifications which stitch together User Experience (UX) designs, user analytics, and business requirements.

• Work within scrum teams to define business requirements, set a clear direction through the development of product roadmaps, and provide subject matter expertise on consumer applications/websites and healthcare prior authorization/coverage by working with the delivery team, User Experience (UX) design teams, and business stakeholders.

• Lead the design of web and mobile application features, including development of user screens, wireframes, screen navigation, and sitemaps.

• Own the team backlog and groom and prioritize existing work, including the decomposition of program/portfolio epics.

• Develop opportunity value for potential roadmap items.

• Drive the use of new and emerging digital technologies/functionalities and introduce new and relevant ideas and capabilities on a regular basis.

• Ensure that products are delivered on time and error-free by delivery teams through implementation of typical Agile Methodologies/Scrum.

• Perform checkout on the business functionality of applications and analyze issues, such as errors in data use or errors in application development, raised during implementation.

• Hybrid work schedule.

Qualifications:

• Bachelor’s degree in Computer Science, Electrical Engineering or related field and 5 years of experience in any systems analysis role.

• Must have experience with: Healthcare domain including claims, coverage/benefits, prior authorizations, and ID cards;

• Digital product ownership; Systems Analysis; HRA, FSA, and HSA accounts;

• Digital product management; Developing and maintaining product roadmaps aligned with business objectives;

• Owning and grooming team backlog, including decomposition of epics into actionable items;

• Web & Mobile application design; UX principles related to user screens, wireframes, screen navigation, and sitemaps;

• Applying UX principles and collaborating with design teams; Technical Specification Development;

• Integrating UX designs, analytics, and business requirements into cohesive specifications; working as a SAFe methodology Product Owner;

• Facilitating requirement gathering sessions; working with teams to define business requirements; translating business needs into technical specifications; developing product road maps, user screens, wireframes, screen navigation, and sitemaps;

• Data analysis; web and mobile application feature design; working with User Experience (UX) design teams;

• Agile methodologies; Scrum; Rally; Jira; and, Wrike.


If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

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