Liberty Mutual

Product Owner

Liberty Mutual • $95K — $115K *
US-Anywhere
+ 2 other locationsRemote
Finance & Insurance
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelors' degree in business, computer science, or a related field.
  • 3-5 years of direct experience working with agile teams.
  • 7 years of experience in business, technology, or consulting.
  • Strong leadership skills with the ability to influence diverse stakeholders.
  • Proven ability to make quick and difficult decisions daily.
  • Preferred experience in the insurance industry.
  • Strong problem-solving abilities and an experimental mindset.

Responsibilities

  • Serve as the Product Owner for a Scrum team, overseeing product work from concept to delivery.
  • Lead requirements gathering, translating business and customer needs into user stories.
  • Prioritize and manage the product backlog based on value and requirements.
  • Facilitate discussions with stakeholders to make timely decisions in evolving situations.
  • Collaborate with cross-functional teams to ensure a shared understanding of goals and trade-offs.
  • Shape the agent quoting and binding experience by advocating for intuitive solutions.
  • Communicate progress, risks, and decisions to stakeholders to maintain alignment.

Benefits

  • Two in-office days per week for candidates within 50 miles of specified locations.
Full Job Description
Description

It's an exciting time to join Direct Distribution as we continue building the next generation of capabilities that will support our agents and help drive growth across the business. We're looking for a Product Owner to join the Insurance Professional team and play a critical role in the Frontier program, helping design and build the user interface agents will use to quote and bind customers. This is a unique opportunity to help shape a highly visible capability from the ground up while improving the agent experience and enabling better outcomes for our customers.

The ideal candidate is a strong, hands-on Product Owner who can bring structure and clarity to complex work while keeping teams moving in an evolving environment. They are skilled at translating business and user needs into clear requirements, prioritizing effectively, and partnering closely with Engineering, Design, and business stakeholders to drive work from concept through delivery. They bring a strong customer and agent mindset, communicate effectively across teams, and are comfortable making decisions and navigating trade-offs.

Key Responsibilities
  • Serve as the Product Owner for a single Scrum team and lead the day-to-day product work needed to move capabilities from concept through delivery.
  • Lead requirements gathering and translate business and customer needs into clear user stories and acceptance criteria.
  • Prioritize and manage the product backlog based on business value, agent and customer needs, delivery dependencies, and technical considerations.
  • Facilitate team sessions and stakeholder discussions and make timely decisions to keep work moving in ambiguous or evolving situations.
  • Partner closely with Engineering, Design, Product, Underwriting, and other cross-functional teams to create shared understanding around goals, requirements, dependencies, and trade-offs.
  • Help shape the agent quoting and binding experience by bringing a strong understanding of the user journey and advocating for solutions that are simple, intuitive, and effective.
  • Communicate roadmap, delivery progress, risks, and key decisions to stakeholders while ensuring the team remains aligned on priorities and outcomes.
  • Champion adaptability and continuous improvement by helping the team identify pragmatic paths forward while balancing speed, quality, and long-term sustainability.
  • Build and maintain a foundational understanding of the DRC and IA channels and how the capabilities being developed support the broader Distribution strategy. Prior experience in either channel is a plus.

This position requires two in-office days per week for candidates who reside within 50 miles of Columbus, OH; Seattle, WA; Boston, MA; Portsmouth, NH; Indianapolis, IN; or Plano, TX.

Qualifications

  • Knowledge of Agile development methodologies and IT project management as typically acquired through a Bachelors` degree in relevant field (business, computer science, humanities etc.) and a minimum of 3 to 5 years direct experience with agile teams as well as 7 years in business, technology, or consulting.
  • Able to depict and explain the importance of complex ideas, issues and designs to varied audiences; educate SBU/department(s) on business vision and plan and the impact of change.
  • Able to influence a diverse group of stakeholders; strong leadership skills.
  • Able to make difficult and quick decisions daily.
  • Strong problem solver with demonstrated ability to lead a team to push the solutions and progress.
  • Experience in the insurance industry preferred.
  • Knowledge of relevant products and portfolio preferred.
  • Strong experimental mindset to drive innovation amongst uncertainty.


About Liberty Mutual

Since 1912, Liberty Mutual Insurance have committed theirselves to providing broad, useful and competitively-priced insurance products and services to meet their customers' ever-changing needs. Their delivery on this commitment is the reason they're now the third largest property and casualty insurer in the U.S. based on 2012 direct premium written according to the National Association of Insurance Commissioners.

Liberty Mutual Careers

Join the vibrant team at Liberty Mutual, a leading global insurance company, where your career is in your hands. At Liberty Mutual, we are committed to fostering an inclusive culture that values diversity and innovation. With a variety of job opportunities across multiple fields, this is where your professional journey can truly flourish.

Work You’ll Do

At Liberty Mutual, you’ll be part of a team that’s dedicated to empowering people to live safer, more secure lives. Whether you’re interested in a position in claims handling, underwriting, or customer service, you’ll find a platform here to enhance your skills and push the boundaries of what you can achieve.

Explore Our Job Opportunities

Liberty Mutual offers a range of career paths for both seasoned professionals and those just starting out. Our internship programs provide invaluable hands-on experience, helping to bridge the gap between education and full-time employment. For those seeking to grow their career, we offer positions that challenge and inspire, backed by benefits that support both professional and personal growth.

Innovate with Us

Innovation is at the heart of Liberty Mutual. We encourage our team to bring fresh ideas that drive industry leadership and improve customer experiences. By joining our team, you’ll collaborate with talented professionals who are keen on developing solutions that lead the market.

Develop Your Career

Liberty Mutual is deeply invested in the professional development of its employees. With comprehensive diversity training and leadership programs, we prepare you to take on leadership roles within the company. Networking opportunities within the company can lead to mentorship and further career advancement.

Benefits of Joining Liberty Mutual

Working at Liberty Mutual comes with numerous benefits. From competitive salaries to health and wellness programs, we ensure our team members are well taken care of. More than just a job, a position at Liberty Mutual is a stepping stone to a fulfilling career.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Liberty Mutual. We are actively hiring and looking for individuals who are passionate, curious, and ready to drive change. Enhance your resume, prepare for your interview, and become part of a company that values your unique skills and vision.

Stay Connected

Keep up to date with the latest from Liberty Mutual Careers by subscribing to our job alert emails. Tailor your subscription to match your career preferences and get insights into new postings and career tips directly from our team.

Liberty Mutual: A Place to Grow, Innovate, and Lead

Discover how you can make a difference. Visit our careers page to find the position that’s right for you and join a team that’s committed to growth, leadership, and innovation. At Liberty Mutual, your career is what you make it.
Learn more about Liberty Mutual
Size
45,000 employees
Industry
Finance & Insurance
Founded
1912
* Ladders Estimates

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