Liberty Mutual

Product Owner III

Liberty Mutual • $100K — $130K *
Portsmouth, NH 03801In-Person
Finance & Insurance
5 - 7 years of experience
Reposted Yesterday
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in a relevant field; Master's preferred.
  • 7+ years' experience in business, engineering, or consulting with 5-7 years in agile environments.
  • In-depth knowledge of Agile methodologies and IT project management.
  • Understanding of insurance industry products is strongly preferred.
  • Technical proficiency in cellular, WiFi services, and network design (SD-WAN/LAN).
  • Proven ability to engage and influence diverse stakeholders across organizational boundaries.
  • Strong communication skills with experience in articulating complex ideas.

Responsibilities

  • Define and articulate the product vision with management and technical teams.
  • Manage the product roadmap and backlog, ensuring it reflects stakeholder input.
  • Establish and monitor product-level KPIs for health and impact assessment.
  • Engage and communicate effectively with stakeholders about product strategies.
  • Lead planning sessions and prioritize project activities based on value and capacity.
  • Collaborate daily with scrum teams to clarify requirements and ensure alignment.
  • Coordinate cross-functional delivery, ensuring resources align with goals and objectives.
  • Navigate regulatory and compliance requirements impacting product development.

Benefits

  • Opportunity to work in a dynamic and innovative global team.
  • Professional development and growth opportunities.
  • Flexibility with work arrangements, including remote work options.
  • Engagement in cutting-edge network infrastructure projects.
  • Access to industry leaders within the organization.
  • A collaborative work environment that encourages ideas and contributions.
Full Job Description
Description

We are looking for a Product Owner in our Global Network Communications team to represent the interest of the customer through the delivery of business value. Help define and drive the Network Delivery team's deployment of network infrastructure for Liberty Mutual offices. Our team deploys network services, infrastructure as code and software Globally, with monitoring, modeling and intelligence to improve visibility, reliability and resiliency. Our Product Owner will direct the team to define our products and services, advocate new product vision, gather, and prioritize product requirements, and set the roadmap for network evolution. Works closely with GNC Leadership, Business, Development teams, Partners, and Infrastructure agile teams to deliver products that achieve business or technology objectives and improve customer satisfaction.

Job Responsibilities

  • Product Vision & Strategy: Accountable for collaboratively creating and articulating product vision with the management team, architects and engineers, translating it into features and tactics, and aligning with strategic priorities. Communicates product strategy to the squad/team, other teams, stakeholders, and executive leadership. Contributes to the development of the portfolio vision and program/portfolio level planning.
  • Product Roadmap & Backlog Management: Builds and maintains the product roadmap and strategy based on ongoing stakeholder input. Manages and maintains the product backlog, including creation, prioritization, and refinement. Accountable for clear and actionable user stories, including defining MVP for products/features in scope.
  • KPIs & Product Health: Accountable for developing and achieving product-level KPIs. Monitors and maintains product health, designing additional monitoring as needed, and proactively assessing the impact of the product on others in the ecosystem.
  • Stakeholder Engagement & Communication: Communicates feature or product strategy effectively to key stakeholders and team members. Incorporates stakeholder input into the product roadmap while negotiating tradeoffs of conflicting priorities based on value to the business and customer. Establishes and sets expectations with stakeholders for delivery of new capabilities, features, and functionalities.
  • Planning & Prioritization: Sets priorities and actively participates in squad/team and portfolio quarterly planning. Negotiates with internal and external teams to set aligned priorities both within and outside the portfolio. Determines expected value to be delivered in each iteration based on squad/team-determined capacity.
  • Agile & Daily Execution: Works daily with the agile working group and scrum teams to clarify business requirements, remove roadblocks, and support alignment around product strategy. Participates in squad/team demos, retrospectives, and all other ceremonies. Approves final stories and completed user features.
  • Cross-Functional Alignment & Delivery: Partners with Engineering Managers, Directors, and delivery teams to align resources, development, and business goals. Coordinates delivery plans, testing, training, and support across functions. Acts as the "voice of the customer."
  • Regulatory & Compliance Awareness: Drives alignment with stakeholders to understand the impact of regulatory, compliance, and other industry constraints on the product and other products within the portfolio.


Qualifications

  • Education & Experience: Advanced knowledge of Agile development methodologies and IT project management, as typically acquired through a bachelor's degree in a relevant field (business, computer science, humanities, etc.) and a minimum of 7 years of experience in business, engineering, technology, and/or consulting, with 5-7 years of direct experience with agile teams. Master's degree preferred.
  • Agile Expertise: Proven experience with Agile practices, expectations, and methodologies applied in a hands-on team environment.
  • Business Acumen: High level of proven business expertise needed to set clear priorities for the product and understand business value impacts. Knowledge of the insurance industry and relevant products and portfolio strongly preferred.
  • Technical Knowledge: Knowledge of cellular and WiFi services and capabilities, network design and engineering, including Software Defined Networking (SD-WAN/LAN).
  • Communication & Presentation Skills: Strong communication skills, both written and verbal. Demonstrated experience leading and educating varied audiences through the development and depiction of complex ideas, issues, and designs, including business vision, plans, and the impact of change.
  • Stakeholder Engagement & Influence: Develops strong stakeholder relationships and the ability to influence across multiple organizational boundaries and a diverse group of stakeholders. Ability to lead varied audiences through consensus building.
  • Decision Making: Able to make difficult and quick decisions, including comfort with making decisions under some level of uncertainty.
  • Problem Solving & Innovation: Strong problem solver with the ability to lead teams to push solutions forward and drive progress. Strong experimental mindset to drive innovation amidst uncertainty and exploit market opportunities.


Employees should review all role requirements and apply only for positions for which they are eligible. Hiring processes may vary by country, including differences in procedures, requirements, and timelines. For country-specific details, please consult your local recruiting / HR team.

About Liberty Mutual

Since 1912, Liberty Mutual Insurance have committed theirselves to providing broad, useful and competitively-priced insurance products and services to meet their customers' ever-changing needs. Their delivery on this commitment is the reason they're now the third largest property and casualty insurer in the U.S. based on 2012 direct premium written according to the National Association of Insurance Commissioners.

Liberty Mutual Careers

Join the vibrant team at Liberty Mutual, a leading global insurance company, where your career is in your hands. At Liberty Mutual, we are committed to fostering an inclusive culture that values diversity and innovation. With a variety of job opportunities across multiple fields, this is where your professional journey can truly flourish.

Work You’ll Do

At Liberty Mutual, you’ll be part of a team that’s dedicated to empowering people to live safer, more secure lives. Whether you’re interested in a position in claims handling, underwriting, or customer service, you’ll find a platform here to enhance your skills and push the boundaries of what you can achieve.

Explore Our Job Opportunities

Liberty Mutual offers a range of career paths for both seasoned professionals and those just starting out. Our internship programs provide invaluable hands-on experience, helping to bridge the gap between education and full-time employment. For those seeking to grow their career, we offer positions that challenge and inspire, backed by benefits that support both professional and personal growth.

Innovate with Us

Innovation is at the heart of Liberty Mutual. We encourage our team to bring fresh ideas that drive industry leadership and improve customer experiences. By joining our team, you’ll collaborate with talented professionals who are keen on developing solutions that lead the market.

Develop Your Career

Liberty Mutual is deeply invested in the professional development of its employees. With comprehensive diversity training and leadership programs, we prepare you to take on leadership roles within the company. Networking opportunities within the company can lead to mentorship and further career advancement.

Benefits of Joining Liberty Mutual

Working at Liberty Mutual comes with numerous benefits. From competitive salaries to health and wellness programs, we ensure our team members are well taken care of. More than just a job, a position at Liberty Mutual is a stepping stone to a fulfilling career.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Liberty Mutual. We are actively hiring and looking for individuals who are passionate, curious, and ready to drive change. Enhance your resume, prepare for your interview, and become part of a company that values your unique skills and vision.

Stay Connected

Keep up to date with the latest from Liberty Mutual Careers by subscribing to our job alert emails. Tailor your subscription to match your career preferences and get insights into new postings and career tips directly from our team.

Liberty Mutual: A Place to Grow, Innovate, and Lead

Discover how you can make a difference. Visit our careers page to find the position that’s right for you and join a team that’s committed to growth, leadership, and innovation. At Liberty Mutual, your career is what you make it.
Learn more about Liberty Mutual
Size
45,000 employees
Industry
Finance & Insurance
Founded
1912
* Ladders Estimates

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