General Motors

Product Owner III

General Motors • $100K — $130K *
Irving, TX 75061In-Person
Enterprise Technology
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 4-6 years as a Product Owner/Manager in Agile Scrum teams
  • High School Diploma required; Bachelor's or equivalent preferred
  • Agile Certification (PSPO or CSP-PO or POPM/APM) required; advanced certification preferred
  • Working knowledge of risk management and vendor relationships
  • Experience with XML/JSON APIs, Cloud Technologies, and event-driven architectures
  • Proficient in Design Thinking and Lean methodologies
  • Strong interpersonal and communication skills for cross-collaboration.

Responsibilities

  • Lead the product backlog for the Digital Payments Platform
  • Drive the end-to-end product lifecycle from concept to launch
  • Collaborate closely with Payment Service Providers for seamless integration
  • Resolve transaction failures and performance bottlenecks with PSPs
  • Design innovative payment solutions like one-click checkout and fraud prevention
  • Continuously improve product processes and user experiences
  • Communicate product roadmaps and coordinate with business leaders.

Benefits

  • 401K matching available from day one
  • 12 weeks of 100% paid bonding leave for new parents
  • Tuition assistance for ongoing education
  • Training programs for career development
  • Discounts on GM products for employees
  • Community service pay for involvement in local initiatives
  • Nine paid holidays throughout the year.
  • Hybrid work model with two days in the office.
Full Job Description
Job Description

Responsibilities

About the Role:

If you're driven to get results and would like to collaborate within a fast-paced, value focused team, then GM Financial may be the right place for you. Be part of a Digital Payments team revolutionizing how businesses and consumers transact in a rapidly evolving digital economy.

The role is geared towards Technical Product owner who acts as the bridge between business stakeholders and engineering teams to deliver scalable, secure, and compliant digital payment solutions. Owns the product backlog for the Digital Payments Platform, prioritizing features that enhance user experience, security, and transaction reliability. Drives end-to-end product lifecycle - from requirements gathering and roadmap planning to feature release and post-launch optimization.

The Technical Product Owner is responsible for the success of the product by maximizing the output of the development team. The Product Owner directs and coordinates the product development and serves as a collaborative liaison between the Product Management and Product Delivery teams by prioritizing and evaluating work. This individual will maintain the product/team backlog, leading backlog prioritization of initiatives, aligning experiences across channels and touch points to ensure the best business results.

In this role you will:
  • The technical PO acts proactively to consistently deliver on commitments with little supervision
  • Work with APIs, cloud platforms, payment vendors, and advanced tools in Payment's domain
  • Managed end-to-end relationships with multiple Payment Service Providers (PSPs) to ensure seamless integration, SLA adherence, and ongoing platform stability
  • Worked closely with PSPs on digital payment flow designs, aligning technical specifications with user experience goals and compliance requirements.
  • Handled PSP escalations and support issues, driving faster resolution of transaction failures, settlement mismatches, and API performance bottlenecks.
  • Collaborated with PSPs' technical and product teams to co-design innovative payment solutions including tokenization, one-click checkout, and 3DS authentication flows.
  • Analyze and communicate customer requirements to provide innovative solutions and recommend system, product and process enhancements
  • Identifies, evaluates and introduces new approaches/technology to use in product development
  • Drive the development of features like real-time payments, digital wallets, and fraud prevention solutions that define the future of payments
  • Explore alternative ways to view and solve problems to achieve results beyond what is required
  • Play a key role in designing and implementing solutions that support exponential growth and the integration of emerging technologies.
  • Collaborate with leadership and directly influence the organization's payments strategy and priorities.
  • Leverage innovation tools, creative processes, and diverse cross-functional experts to generate ideas
  • Focus on constantly improving processes, products, and services and exploring innovative ways to do the job
  • Takes advantage of opportunities to try unique ways of doing things and tests promising ideas to find new solutions
  • Asks provocative questions to understand current practices and the customer's experience before moving to problem solving
  • Seeks to understand and experience the full array of stakeholders' (eg, internal partners, suppliers, customers) behavior, needs, concerns, and desires to unlock new opportunities for innovation
  • Communicates potential benefits of new ideas to stakeholders
  • Influences others by creating a participative, empowered environment to gain acceptance of ideas or plans using appropriate interpersonal styles and methods
  • Takes immediate action when confronted with a problem or when made aware of a situation
  • Work collaboratively with the Program/Product Managers to advise on the creation and partners to communicate product road map initiatives to the teams that result in great experiences for our customers
  • Create novel solutions with measurable value for existing and potential customers (internal or external)
  • Partner with vendor(s) and internal departments to ensure tasks are defined and documented with timely deliverables and within SLA
  • Communicate with all levels of leadership, internal business partners and external vendor(s) regarding project status and production performance
  • Ensure clear communication and coordination across business to manage the scope of each product launch for on-time delivery of key features
  • Work with the Agile team to craft high quality customer-centric user stories that exceed customer expectations
  • Responsible for leading the prioritization of the product backlog in partnership with product management
  • Measure product performance using key information, processes and systems to ensure accountability for achieving business results


Qualifications

What makes you an ideal candidate?
  • Working knowledge of risk management, loss control management and coordinating vendor relationships
  • Thorough understanding of Vision/Roadmap creation, Portfolio/Program/Team Backlog creation, refinement and prioritization
  • Proficient understanding of XML/JSON based APIs, Cloud Technologies, Service Virtualization, Test Data Management, and Data Driven Decision making
  • Working knowledge of the Agile/SAFe Lean enterprise concepts and best practices and how they are applied in the workplace
  • Gain hands-on experience with DevOps, CI/CD pipelines, and event driven software architectures to deliver seamless, secure, and scalable solutions.
  • Experience working within a matrix organization, collaborating with business stakeholders, user experience teams, project managers, product managers, developers and others
  • Ability to effectively define Product roadmaps and identify requirements
  • Able to demonstrate Servant leader management principles and practices
  • Ability to deliver best in class product experiences utilizing Design Thinking and Lean methodologies
  • Advanced interpersonal, communication (verbal and written), cross-collaboration skills, including the ability to interact with team members at all levels
  • Advanced problem solver who can clearly identify, analyze, and resolve issues as they arise
  • Ability to manage multiple projects simultaneously
  • Proficient persuasive and negotiation skills
  • Proficient presentation skills


Education & Work Experience
  • 4-6 years experience as a Product Owner/Manager on an Agile Scrum team required
  • High School Diploma or equivalent required
  • Bachelor's Degree or additional equivalent work or military experience preferred

Licenses and Certifications
  • Agile Certification (PSPO or CSP-PO or POPM/APM) required
  • Advanced Agile Certification preferred


What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.

Compensation: Competitive pay and bonus eligibility.

Work Life Balance: Hybrid work environment, 2-days a week in office.

NOTE: We are unable to consider candidates who require visa sponsorship for this position
This position is not open to agency submissions

#GMFJobs #LI-Hybrid #LI-KT1

About General Motors

General Motors Company engages in the manufacture and sale of cars and trucks in the United States, China, Brazil, Germany, the United Kingdom, Canada, and Italy. It offers sedans, crossovers, sport utility vehicles, pick-up trucks, coupes, sports/convertibles and hybrid vehicles, hatchbacks/wagons, and vans, as well as mini cars in India. The company also provides parts and accessories, such as iPod and MP3 compatibility, mobility accessories, performance parts, AC parts and services, and merchandise. In addition, it offers vehicle safety, security, and information services. The company provides used vehicles. It offers its products through dealers and distributors. General Motors Company was formerly known as NGMCO, Inc. and changed its name to General Motors Company in July 2009. The company was incorporated in 2009 and is based in Detroit, Michigan. It operates manufacturing facilities in India, the United States, and Canada. General Motors Company operates as a subsidiary of the United States Department of The Treasury. General Motors led global vehicle sales for 77 consecutive years from 1931 through 2007, longer than any other automaker, and is currently among the world's largest automakers by vehicle unit sales. General Motors acts in most countries outside the USA via wholly-owned subsidiaries but operates in China through 10 joint ventures. GM's OnStar subsidiary provides vehicle safety, security, and information services. In 2009, General Motors shed several brands, closing Saturn, Pontiac, and Hummer, and emerged from a government-backed Chapter 11 reorganization. In 2010, GM made an initial public offering IPOs to date and returned to profitability later that year.

General Motors Careers

Join the dynamic team at General Motors, a global leader in automotive innovation and technology. At General Motors, we offer unparalleled job opportunities that propel your career forward while contributing to a legacy of engineering excellence.

Work You’ll Do

Embark on a career with General Motors to drive the future of mobility. Our team is dedicated to redefining the automotive landscape through innovation and leadership in electric vehicles and sustainable solutions. By joining us, you will be part of a culture that values diversity, teamwork, and continuous professional growth.

Transform Your Career

General Motors is not just a company; it's a community where you can grow your skills alongside the best in the industry. Our leadership is committed to providing every employee—from interns to senior professionals—with opportunities for career advancement, leadership development, and diversity training.

Innovate and Lead

At General Motors, innovation is at the core of everything we do. From research and development to manufacturing, our teams work collaboratively to lead the industry with cutting-edge technologies and sustainable practices. We encourage our employees to think big and push the boundaries of what’s possible.

Join Our Global Team

As part of our global workforce, you will collaborate with talented individuals who are passionate about shaping the future of transportation. General Motors offers a variety of career paths in engineering, design, IT, marketing, and more. With over 155,000 employees worldwide, our network provides expansive opportunities for networking and professional development.

Internship Programs and Employment Benefits

Start your career journey with a General Motors internship, where you can apply your academic knowledge to real-world projects. Our internships provide a robust foundation in the automotive industry, with mentorship from experienced leaders. Full-time employees enjoy a wealth of benefits, including comprehensive health care, retirement plans, and performance bonuses, ensuring that your hard work is rewarded.

Explore Job Opportunities

Whether you’re a seasoned professional or a recent graduate, General Motors offers positions that leverage your unique skills. Our hiring process is designed to identify and nurture talent, focusing on aligning your capabilities with the right opportunities for growth within the company.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At General Motors, we look for innovative, driven, and solution-oriented team players. Explore the possibilities that await you in a career at General Motors.

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Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities available at General Motors. Embark on a journey of growth, innovation, and leadership at General Motors. Shape your future in an environment that fosters diversity, learning, and the pursuit of excellence. Join us and redefine the roads of tomorrow.
Learn more about General Motors
Size
157,000 employees
Market Cap
$46.9 billion
Industry
Manufacturing & Automotive
Net Income
$6.4 billion
Founded
1908
5 Year Trend
-3.2%
Revenue
$122.4 billion
NASDAQ
GM
* Ladders Estimates

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