Royal Caribbean Group

Product Owner, GenAI

Royal Caribbean Group • $90K — $130K *
Miami, FL 33186In-Person
Enterprise Technology
5 - 7 years of experience
Reposted 1 month ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Data Science, Engineering, or related field (or equivalent experience).
  • Certifications in product management, AI, or data analytics are advantageous.
  • Minimum 5 years of product management experience, with 2 years in AI/ML products.
  • Experience in demand management and product prioritization in tech environments.
  • Strong knowledge of AI tools like Azure Databricks and Azure OpenAI.
  • In-depth understanding of the AI/ML lifecycle from model development to monitoring.
  • Proven ability to juggle multiple priorities in a fast-paced environment.

Responsibilities

  • Serve as primary contact for AI-related business requests and manage alignment with priorities.
  • Lead development and management of the AI product roadmap based on impact and feasibility.
  • Collaborate with stakeholders to define requirements and communicate project statuses.
  • Work with development teams to deliver AI products and ensure quality through testing.
  • Promote continuous improvement in processes and monitor post-deployment product performance.
  • Oversee integration of key AI tools and platforms.
  • Identify and manage risks associated with product delivery.
  • Foster collaboration among data science, engineering, and business teams.

Benefits

  • Opportunities for professional growth and development.
  • Access to cutting-edge AI tools and technologies.
  • Collaborative work environment with cross-functional teams.
  • Engagement in innovative AI-driven projects.
  • Onsite working arrangement in Miami, Florida.
Full Job Description
The Royal Caribbean Group's AI & Analytics Team has an exciting career opportunity for a full-time Product Owner, GenAI reporting to the Senior Director, Enterprise Data & Analytics Platforms.

The position is onsite and based in Miami, Florida.

The position is also not eligible for work authorization sponsorship.

Position Summary

The Product Owner, GenAI is responsible for shaping and executing the strategy for the Gen AI Center of Excellence (COE), ensuring alignment with business objectives and driving measurable value through AI-powered solutions. This role manages the intake of business requests, demand management, prioritization, and delivery of innovative AI-driven products across Royal Caribbean Group. The Product Owner acts as the primary interface between business teams and AI development, providing leadership in product management and fostering a collaborative environment.

Essential Duties and Responsibilities
  • Acts as the primary point of contact for business teams to intake requests related to AI and data analytics projects; oversees demand management to align business priorities with AI capabilities.
  • Leads the development and management of the product roadmap for AI solutions, prioritizing features and tasks based on business impact, technical feasibility, and resource availability.
  • Collaborates with senior leadership, business stakeholders, and development teams to define AI product requirements, success criteria, and ensure timely communication of project status.
  • Works with AI development teams to define, develop, and deliver AI-powered products and solutions; oversees user acceptance testing and ensures quality standards are met before deployment.
  • Drives a culture of continuous improvement within the COE, identifying opportunities to optimize processes, tools, and AI capabilities; monitors post-deployment performance.
  • Oversees integration and usage of key AI tools and platforms including Azure Databricks, Mosaic AI, Azure OpenAI, Microsoft Copilot Studio, Azure Machine Learning, Power BI, and Azure AI Services.
  • Identifies potential risks and issues with product delivery; ensures proactive management of dependencies, risks, and blockers to ensure timely delivery.
  • Fosters a collaborative environment among data science, engineering, and business teams; provides thought leadership on AI trends and supports growth of junior team members.


Qualifications, Knowledge and Skills
  • Bachelor's degree in Computer Science, Data Science, Engineering, or a related field (or equivalent experience).
  • Relevant certifications in product management, AI, or data analytics are a plus.
  • Minimum 5 years of experience in product management, with at least 2 years focused on AI/ML-driven products.
  • Experience with demand management, intake processes, and product prioritization in a technology-driven environment.
  • Strong familiarity with AI tools and platforms such as Azure Databricks, Azure OpenAI, Microsoft Copilot Studio, and other Microsoft AI solutions.
  • Deep understanding of the AI/ML lifecycle including data ingestion, model development, deployment, and monitoring.
  • Proven ability to manage multiple competing priorities in a fast-paced, dynamic environment.
  • Familiarity with agile methodologies and product management frameworks (e.g., Scrum, Kanban).
  • Excellent communication and stakeholder management skills, with the ability to influence senior leadership and technical teams.
  • Collaborative mindset and ability to foster cross-functional teamwork.
  • Demonstrated thought leadership and support for junior team member growth.


Agency and Third-Party Submissions: Please note this is a direct search by the Company, and applications through agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes. Any unsolicited resumes will be considered the Company's property.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We hope to see you onboard soon!

About Royal Caribbean Group

Royal Caribbean Group is a cruise vacation company with a global fleet of 63 ships traveling around the world. The company provides celebrity cruises and silversea cruises. Royal Caribbean Group was established in 1968 in Miami, Florida.

Royal Caribbean Group Careers

There has never been a more exciting time to explore job opportunities with Royal Caribbean Group, a leader in the global cruise industry known for innovation and excellence.

Work You’ll Do

Join Royal Caribbean Group's dynamic team to help redefine the travel experience for millions of guests worldwide. The company's commitment to growth and leadership in the cruise industry offers a unique platform for professionals to advance their careers. Transform the future of travel with Royal Caribbean Group, where diversity, innovation, and a passion for service converge to create extraordinary vacation experiences. Lead in a market where skills in technology, customer service, and operational excellence are prized. Royal Caribbean Group stands at the forefront of the travel industry, offering team members unparalleled opportunities for career advancement. Work alongside a global team of professionals dedicated to pioneering new paths in the cruise sector. Royal Caribbean Group fosters a culture of innovation and leadership, making it an ideal workplace for those aiming to make a significant impact.

Royal Caribbean Group Professional Pathways

The team is actively building a robust professional network, inviting individuals to master their career journey in the vibrant world of cruise travel.

Do Innovative Work

Engage with a diverse team at Royal Caribbean Group—professionals dedicated to reshaping the future of travel through continuous innovation and a deep understanding of the global travel market.

Drive Innovation and Leadership

Deliver targeted solutions and exceptional guest experiences by leveraging deep industry knowledge and a commitment to innovation that’s second to none.

Be Part of a Great Team

Join a workforce that thrives on collaboration and diversity. Royal Caribbean Group offers a variety of job opportunities that harness the capabilities of its expansive global network.

Future-proof Your Career

Royal Caribbean Group provides a wealth of opportunities for personal and professional development, supported by comprehensive training programs and a commitment to promoting from within.

Explore

Discover how Royal Caribbean Group is leading the way in employee satisfaction and guest service, setting new standards in the cruise industry.

The Royal Caribbean Group Advantage

With a focus on diversity, leadership, and professional growth, Royal Caribbean Group helps team members navigate their careers in an ever-evolving industry. The company's global scale and commitment to innovation offer unmatched opportunities for career advancement.

Stay Connected

Join the Team

Search open positions that match your skills and interests. Royal Caribbean Group looks for passionate, curious, creative, and solution-driven team players. SEARCH ROYAL CARIBBEAN JOBS

Keep Up to Date

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the professionals who work at Royal Caribbean Group.

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Learn more about Royal Caribbean Group
Size
10,001 employees
Industry
Hospitality & Recreation
* Ladders Estimates

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