ABOUT THE ROLEAs a Product Operations Associate, your mission is to do whatever it takes to maintain the health of our defense technology. You will be responsible for identifying, triaging, escalating, and managing resolution of all incidents across our deployed fleet of systems. Your analysis of incident- and sustainment-related data, identification of trends, and development of appropriate recommendations will inform decision-making by various cross-functional stakeholders across mission operations, program management, engineering, and sustainment. If you enjoy cross-functional problem-solving and are passionate about supporting national security priorities through cutting-edge technology, our team is interested in speaking with you.
What You'll Do- Incident Resolution: Identify, triage, troubleshoot, and, as necessary, escalate incidents affecting health and performance of deployed air defense assets to expeditious resolution.
- Root Cause Analysis: Initiate root cause analysis of specific incidents and produce trend analyses of aggregated incident data to facilitate follow-on investigation and root cause corrective action (RCCA) by product engineering teams.
- Data Analysis & Decision Support: Identify, record, analyze, and communicate data and trends relevant to the health and performance of assets to facilitate decision-making by cross-functional stakeholders across mission operations, technical operations, deployment operations, and product engineering teams.
- Fleet Sustainment: Collaborate with various cross-functional teams to continuously sustain and modernize our fleet of deployed systems through proactive hardware and software maintenance and upgrades.
- Project Management: Execute project work focused on enhancing the scalability of our fleet sustainment processes and infrastructure.
Required Qualifications- 2+ years of experience in any or several of the following sectors: government agency, military, defense, consulting, manufacturing
- Self-starter with a record of high achievement in multiple domains
- Ability to communicate and coordinate technical and non-technical efforts across various business, engineering, and sustainment functions, influencing decision-making, resource allocation, and operational planning
- Excellent written, visual, and verbal communication skills.
- Eligible to obtain and maintain an active U.S. Secret security clearance
- Willingness to work non-standard hours and weekends as needed
Preferred Qualifications- Bachelors degree in a STEM field and/or previous technical work experience
- Experience with Linux Command Line Interface (CLI)
The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including:
BenefitsAt Anduril, we invest in our people. Our comprehensive, competitive benefits package (available at little to no cost to employees) ensures you're supported in health, recovery, and whatever comes next. For more information, Explore Our Benefits.
