About the RoleEverfox is seeking a highly organized and analytical
Product Operations Manager to drive operational excellence across our Product Management organization. In this role, you will own the operational processes that support the planning, launch, pricing, maintenance, and retirement of our product portfolio.
Working cross-functionally with Product Management, Engineering, Sales, Marketing, Finance, Services, Customer Support, and Contracts, you will manage Salesforce CPQ, product catalog operations, pricing governance, product lifecycle activities, executive reporting, and business metrics while driving continuous process improvement across the organization.
Location: Salt Lake City, Utah or Herndon, VA or Richardson, TX (Hybrid)
Key Responsibilities- Administer and maintain Salesforce CPQ, including product configuration, pricing, quote generation, and product catalog updates to ensure accurate customer quoting.
- Manage product catalog operations, including new SKU introductions, commercial price lists, pricing updates, and pricing governance.
- Coordinate product and pricing updates for GSA Schedules and Intelligence Community (IC) Basic Ordering Agreements (BOAs), ensuring product catalogs, pricing, and contract documentation remain accurate and compliant.
- Own End-of-Life (EOL) planning, tracking, and internal and external communications for product lifecycle transitions.
- Manage product content, including competitive intelligence, marketing collateral, customer portal, and intranet resources.
- Administer the Product Development Queue (PDQ/PALS), including dashboards, KPI tracking, and operational reporting.
- Develop and coordinate Product Quarterly 360 business reviews by consolidating metrics across Product Management, Engineering, Sales, Marketing, Finance, Services, and Customer Support.
- Build and maintain executive dashboards and operational reports using Salesforce and other business tools.
- Partner with cross-functional teams to ensure operational readiness for product launches, pricing changes, and lifecycle activities.
- Drive continuous process improvements to enhance operational efficiency, reporting accuracy, and data quality.
Required Qualifications- Bachelor's degree in Business, Product Management, Information Systems, or a related field, or equivalent experience.
- 4+ years of experience in Product Operations, Business Operations, Product Management, Sales Operations, or a related operational role within a technology organization.
- Experience with Salesforce CPQ
- Experience supporting product lifecycle operations, product catalog management, pricing governance, and cross-functional product initiatives.
- Experience creating executive dashboards, KPI reporting, and business reviews.
- Strong analytical, organizational, and problem-solving skills with exceptional attention to detail.
- Excellent written and verbal communication skills with the ability to collaborate effectively across multiple business functions.
- Qualified applicants may be subject to a security investigation and must meet the minimum requirements for access to classified information
Preferred Qualifications- Experience using Atlassian Confluence and Jira to support product planning, documentation, and cross-functional collaboration.
- Familiarity withAI-powered productivity and business toolsto improve operational efficiency, reporting, documentation, or workflow automation.
- Experience working within a B2B software, cybersecurity, or government contracting environment.
- Knowledge of Agile product development methodologies and cross-functional product delivery processes.
- Experience with Power BI, Tableau, or similar reporting and dashboard tools.
A reasonable estimate of the base salary range for this role is:
$126,800.00-171,700.00 USD
The actual salary offered may vary within the range based on a candidates' unique experience, locale, and business needs. In addition to a base salary and bonus plans, Everfox offers a generous benefits package including flexible PTO, a 401k match, and contribution to healthcare coverages. Our Talent Acquisition team will provide specific information regarding bonus eligibility and benefits offerings.
Don't meet every single qualification? Studies show people are hesitant to apply if they don't meet all requirements listed in a job posting. If there is something slightly different about your previous experience, but it otherwise aligns and you're excited about this role, we encourage you to apply. You could be a great candidate for this or other roles on our team.
