This is a remote position. Ideal candidates are located in the Des Moines, IA area. What we're looking for:SHAZAM is looking for a
Product Manager In this role, you will both guide and oversee the ideation, strategy, pricing and execution of our products and services, ensuring that they surpass customer expectations, remain competitive, deliver a secure and quality experience, comply with industry and regulatory standards, and successfully launch to reach performance goals.
What you'll do: - Own and manage product performance, including features, functionality, defects, client experience, and overall product quality.
- Identify process gaps, track defects, and collaborate cross-functionally to improve product quality and operational efficiency.
- Define and support the end-to-end client experience across product lifecycle stages, from onboarding through ongoing usage and support.
- Gather and analyze client and market feedback through user groups, surveys, and industry forums to inform product improvements.
- Conduct market research to assess competitive offerings, pricing, customer needs, and emerging trends.
- Develop and execute product strategy, including SWOT analysis, multi-year roadmaps, and business cases for new initiatives.
- Lead product lifecycle activities from concept through launch and ongoing optimization.
- Partner with cross-functional teams to define requirements, pricing, revenue forecasts, and go-to-market strategies.
- Create and maintain product health metrics, reports, and performance insights for leadership.
What you need:- 3+ years' experience in product management required; 3+ years' experience in the banking or payments industry preferred
- Ability to review data sets, graphs, and charts to identify data patterns and trends and research correlation and causality and must be able to comprehend and evaluate technically complex information.
- Strong verbal, written communication, and presentation skills.
What's in it for you:- A mission-driven company with a strong sense of purpose
- A hybrid work environment that values flexibility and collaboration
- Opportunities for professional development and career growth
- A culture that values innovation, integrity, and community impact
- Excellent benefits:
- Health, dental, and vision insurance
- 401(k) retirement plan with company match
- Flexible spending and health savings accounts
- Life insurance and short- and long-term disability provided at no cost
- Time away from work - PTO, VTO, paid parental leave, and company holidays
- Educational assistance
Actual compensation is based on various factors, such as geographic location, experience, education, and/or skill level, and is finalized at the time of offer.
