Product Manager

System One Holdings, LLC

$95K — $115K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in product management, program management, developer experience, or similar roles.
  • Ability to lead pilots, focus groups, and empathy sessions for feedback gathering.
  • Expertise in turning qualitative and quantitative insights into actionable product roadmaps.
  • Experience with defining and tracking KPIs/OKRs for developer satisfaction and productivity.
  • Background in supporting product launches and communication strategies.

Responsibilities

  • Partner with developers to identify workflow pain points and enhancement opportunities.
  • Lead pilots, surveys, and focus groups to gather developer feedback.
  • Translate insights into a prioritized backlog of product recommendations.
  • Collaborate with cross-functional teams to shape product roadmap priorities.
  • Define and track Developer Experience KPIs and OKRs for continuous improvement.
  • Own product communications for launches and enhancements, reporting insights to leadership.

Benefits

  • Full-time permanent position with onsite work mode.
  • Opportunity to collaborate closely with cross-functional teams.
  • Focus on improving the developer experience in a technology-driven environment.
Full Job Description
Job Title: Product Manager
Duration: Full Time / Permanent Position
Location:
Lafayette, LA, Knoxville, TN, Birmingham, AL
Work Mode: 5 Days Onsite

Position Description
Systemone is looking for a Product Manager to drive improvements in developer experience across engineering and platform teams.

Your future duties and responsibilities
In this role, you'll partner closely with developers to understand pain points, workflow friction, and opportunities to enhance internal tools and processes. You'll lead pilots, empathy sessions, surveys, and focus groups to gather feedback, then translate those insights into actionable backlog items and prioritized product recommendations.

You'll collaborate cross functionally with Platform Engineering, Product, UX, and engineering teams to shape roadmap priorities based on developer feedback. A key part of this role involves defining and tracking Developer Experience KPIs and OKRs - covering adoption, satisfaction, onboarding, usability, and productivity - and turning successful pilots into scalable, repeatable processes.

You'll also own product communications around launches, enhancements, and roadmap updates, and regularly report outcomes and insights to leadership. This is a great fit for someone who enjoys blending research, data, and stakeholder collaboration to make developers' day to day work better.

Required qualifications to be successful in this role
. 5+ years in product management, program management, developer experience, or a related delivery role
. Comfortable leading pilots, focus groups, empathy sessions, and surveys to gather real feedback
. Skilled at turning qualitative and quantitative input into clear, prioritized product decisions
. Experience defining and tracking KPIs/OKRs around adoption, satisfaction, and productivity
. Background supporting product launches, rollout plans, and change communications
. Strong facilitation and stakeholder management - able to work across engineering, UX, and product teams

Desired Skillset:
. Familiarity with Developer Experience (DX) or Internal Developer Platform (IDP) concepts
. Exposure to developer tooling like Backstage, GitLab CI/CD, or developer portals
. Background in product discovery, experimentation, or user research

Educational Requirement:
Bachelor's degree in Computer Science, Information Systems, or a related field.?

Ref: #404-IT Pittsburgh

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