The RoleWe're hiring a Product Manager with 3+ years of experience to own product strategy and execution across our web app and native mobile apps (iOS and Android). You'll partner closely with Design, Engineering, AI/Data, Sales, and Customer Success to turn complex field-sales workflows and AI capabilities into shippable, measurable product outcomes.
This is a high-impact role on a product-led team. Your decisions will directly influence how thousands of sales professionals plan their day, capture customer information, and act on AI-driven insights in the field.
What You'll Do- Own end-to-end product delivery for features across SPOTIO's web platform and mobile apps - from discovery and problem definition through launch, iteration, and impact measurement.
- Drive AI-first product thinking by identifying where ML, predictive insights, and generative AI can meaningfully improve the rep and manager experience - and shaping how those capabilities show up in the product.
- Define and prioritize the roadmap for your area, balancing customer needs, business goals, technical investment, and AI experimentation against clear, measurable outcomes.
- Write crisp specs and PRDs that articulate the problem, user, success metrics, scope, and edge cases - and keep them living documents as you learn.
- Partner deeply with Design and Engineering throughout discovery, design, build, and launch - making fast, well-reasoned trade-offs as new information surfaces.
- Talk to customers constantly - sales reps, managers, and admins - through interviews, ride-alongs, support tickets, and product analytics to ground every decision in real behavior.
- Define and track success metrics using product analytics, A/B tests, and qualitative feedback; communicate results clearly to the company.
- Collaborate cross-functionally with Sales, Marketing, CS, and Support on launches, enablement, and feedback loops.
RequirementsWhat We're Looking For- 3+ years of product management experience at a SaaS company, ideally B2B and/or B2C, with shipped work across both web and mobile.
- A strong track record of outcomes - you can point to specific products or features you've owned, the decisions you made, and the measurable impact you drove.
- Native mobile product fluency with a clear understanding of the differences between designing and shipping for iOS, Android, and responsive web.
- Experience shipping AI-driven features such as recommendations, predictive scoring, generative interfaces, smart automation, or LLM-powered workflows - and a point of view on how to evaluate and improve them.
- Leveraging Claude to work as your assistant
- Comfort with data - SQL, product analytics (Amplitude, Mixpanel, or similar), and experimentation - to inform decisions and measure success.
- Strong product sense and user empathy - you sweat the details, push for simplicity, and balance long-term vision with shipping value every sprint.
- Excellent written and verbal communication with the ability to align engineers, designers, executives, and customers around a shared plan.
- A collaborative, pragmatic approach - you partner well with Design and Engineering, give and receive feedback gracefully, and lead through influence, not authority.
Nice to Have- Experience in outside sales, field service, CRM, or other complex B2B workflow tools.
- Familiarity with LLM-based product patterns (chat, agents, copilots, in-context assistance) and how to evaluate them in production.
- Background working with offline-capable or location-aware mobile apps.
- Technical background - CS degree, engineering experience, or comfort reading code and reasoning about system trade-offs.
- Experience growing a product from early stage through scale.
Benefits- 401K with 3% company match
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 9 paid holidays
- 3 weeks of paid time off
- Voluntary benefits (pet insurance, legal, accident)
- 24/7 EAP - Free Professional Counseling Services
SPOTIO Work EnvironmentThis position is hybrid. We work in the office twice a week on Tuesday and Wednesday.
