Job Summary:JOB PURPOSE:
As a Product Manager in the ABS Product Studio, you'll partner directly with one or more Ministry Leaders to turn complex ministry needs into digital experiences that deepen Bible access, engagement, and advocacy. You are comfortable as a strategist, project manager, designer, and technologist, leading through a product lifecycle that is evidence-driven and human-centered. You're fluent with AI for research, prototyping, and ideation, and you know when to slow down for the human discernment ministry work demands.
Minimum Spiritual and Personal Commitment:- Demonstrate a personal commitment to Jesus Christ.
- Identify with and participate in a Christian church and proactively seek to grow in their Christian faith.
- Actively participate in organizational prayer, devotional times, and organization-wide events.
- Maintain an exemplary standard of Christian ethics, behavior, and conduct within ABS and in their public and private life outside of ABS and always seek to uphold ABS' Standards of Conduct and Affirmation of Biblical Community.
- Demonstrate Christian maturity in all interactions as displayed by good judgment based on biblical values and principles.
- Actively incorporate their faith in all aspects of their daily work.
- Demonstrate desire and ability to support organizational biblical and religious goals and participate in regular work-related spiritual activities without reservation.
- Have a personal passion for and belief in the Word of God, its ability to transform lives, and the mission of American Bible Society.
- Demonstrate alignment with the vision, mission, and values of American Bible Society.
Key Responsibilities:- Product Strategy
- Own the product vision and roadmap for one product, in partnership with a ministry leader, translating complex ministry needs into clear, prioritized outcomes.
- Define strategy, priorities, schedule, resource allocation, and budget, and translate them into a prioritized backlog with a release plan.
- Define missional needs and measurable outcomes (objectives and key results), ensuring every effort advances the product's mission and delivers meaningful impact.
- Continuously monitor market trends and emerging technologies to inform product strategy.
- Product Development
- Apply human-centered design and design-thinking principles, facilitating workshops with cross-functional teams to align user needs with ministry and business goals.
- Conduct research and interview ministry stakeholders and end users to identify challenges, opportunities, and unmet needs.
- Analyze and synthesize user feedback, behaviors, and motivations into actionable recommendations that shape product decisions and validate strategy.
- Create wireframes or prototypes to visualize and test UX solutions to real user problems.
- Lead and motivate cross-functional teams to plan, build, and deliver high-quality, fully tested product enhancements that meet business goals and user expectations.
- Write and manage the flow of epics and user stories that guide development.
- Facilitate key agile ceremonies (Sprint Planning, Reviews, Retrospectives, Backlog Refinement) and remove obstacles so the team can execute efficiently.
- Ensure ABS team and vendor capacity align with product goals and budget.
- Product Operations
- Ensure execution aligns with strategic priorities and key performance indicators.
- Establish structures to monitor product analytics and usage data, ensuring that performance insights are regularly reviewed and accessible to ministry leaders.
- Monitor vendor performance and SLAs, ensuring that contracts, renewals, and deliverables remain on track.
- Stakeholder Communication & Impact
- Communicate proactively with ministry stakeholders, senior leadership, partners, and donors about product status, risks, trade-offs, and opportunities.
- Support proposal, fundraising, and business-development efforts through data dashboards, impact reports, product narratives, and data-driven storytelling.
- Synthesize annual and quarterly OKRs and report progress against KPIs to senior leadership.
- Evaluate post-launch outcomes and impact, presenting successes, challenges, and recommended solutions, and executing leadership direction with accountability.
- Partner with Marketing to express brand identity.
Qualifications:- Education: Bachelor's degree in a related field, or equivalent experience.
- Experience: 3+ years of product management experience, including at least 2 years leading complex digital products end-to-end.
- Technical Skills:
- A proven track record of taking products from concept through launch, with measurable outcomes.
- Deep fluency in user research, design thinking, and lean/agile delivery.
- Strong written and verbal communication, including comfort presenting to senior executives.
- Experience writing and managing user stories, roadmaps, and OKRs.
- Comfort working closely with designers and engineers, including providing feedback on UX and technical trade-offs.
- Working knowledge of analytics and experimentation.
- Familiarity with modern product tools (e.g., Monday.com, Jira/Confluence, Figma, Mixpanel/GA, Notion).
Preferred, not required:
• Experience working with AI/agentic product workflows.
• Background with non-profit, ministry, or mission-driven organizations.
Key Competencies:All ABS staff must demonstrate the following skills:- Demonstrate desire and ability to support organizational biblical and religious goals and participate in regular work-related spiritual activities without reservation.
- Have a personal passion for and belief in the Word of God, its ability to transform lives, and the mission of American Bible Society.
- Demonstrate alignment with the vision, mission, and values of American Bible Society.
All staff must demonstrate the following skills at a level fitting their role:- Communication Skills:
- Effective Communication: Ability to communicate effectively with team members and supervisors.
- Teamwork and Collaboration:
- Team Facilitation: Facilitates teamwork, encourages collaboration, and resolves conflict within the team.
- Cultural Competence and Inclusion:
- Cultural Awareness: Respects and values diverse backgrounds and perspectives.
- Service Orientation:
- Service Interaction: Provides courteous and helpful service to service recipients (i.e. Internal & External Customers and Beneficiaries).
- Adaptability and Flexibility:
- Adaptability: Willing to learn and adapt to new tasks and processes.
- Time Management and Organization:
- Task Prioritization: Manages personal time effectively and meets deadlines.
- Problem-Solving and Critical Thinking:
- Issue Identification: Identifies straightforward problems, proposes solutions and seeks help when needed.
- Leadership and Initiative:
- Initiative: Takes proactive steps to complete tasks, solve problems and take on new challenges.
Physical Demands/Work EnvironmentPhysical Demands: Sedentary work. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The role requires close visual acuity to perform an activity such as viewing a computer terminal for extended periods. Ability to travel, navigate unknown situations with travel logistics, and manage stress of travel which may include long periods of sitting, walking, and enduring environmental changes.Office Location: Remote
Core Hours: 8:30 a.m. - 5:00 p.m. with at least 6 hours overlap with Eastern time
Travel Required: Some domestic and international travel is required (estimating 2-8 trips per year).Additional Information:- Affirmation of Biblical Community: Candidates must sign and agree to uphold the ABS Affirmation of Biblical Community as a condition of employment.
