Opportunities for professional development and growth
Collaborative and dynamic work environment
Exposure to cross-functional teams
Ability to influence the integration strategy of key technologies
Contributions to strategic data governance initiatives
Full Job Description
Job Description
The mandate is targeting a technical Product Owner who can drive the data integration strategy into the ServiceNow CMDB, not a generalist product manager.
The repeated mention of Service Graph, IRE, Discovery, and data governance shows a need for a deep understanding of the CMDB model, beyond just translating business needs.
The role also requires the ability to balance multiple stakeholders-cybersecurity, vulnerability management, infrastructure, and operations-setting it apart from a PO focused solely on internal clients.
The note about helping set up the structure and agile way of working points to contributing to Agile governance of the project, without being a project manager or Scrum Master.
This profile is neither a Business Analyst nor a ServiceNow admin: it requires combining product vision, technical knowledge of the platform, and managing multiple stakeholders.
Requirement
Bachelor's degree in an appropriate field, or equivalent education and/or experience deemed acceptable
Minimum of 4 years of experience in IT/software product management, or equivalent relevant experience as a Product Owner
Experience as a ServiceNow Product Owner or ServiceNow Product Manager
Hands-on experience with Service Graph integrations and CMDB
Knowledge of ServiceNow Discovery and data governance best practices
Understanding of Identification and Reconciliation Engine (IRE) rules
Knowledge of Agile methodologies in a delivery transformation context
Knowledge of JIRA and Confluence
Requirements
PREFERRED
Stakeholder management, prioritization, and strategic planning
Interpersonal communication, written communication, customer focus, professional rigor
ASSET / NICE-TO-HAVE
No specific additional asset or advantage communicated by the client
WHAT WE DON'T WANT
No hands-on experience with ServiceNow CMDB or Service Graph on the resume
No mention of a Product Owner or IT product manager role
Business Analyst or functional analyst profile without responsibility for defining product strategy
No exposure to data integrations or data governance
Project officer or project manager profile without a Product Owner role
